TP350 User’s Manual
●Chapter 6: Troubleshooting and Maintenance
If a problem with Thermal Cycler Dice
TM
Touch
arises the table below outlines the
troubleshooting steps that should be followed and the possible solutions to the problem.
Problem
Possible Cause
Solution
Unit does not power up.
The power cable is unplugged.
Plug the power cable into the
back of the machine.
The Main power is not turned on.
Turn the main power switch on.
The Power Supply is not working
correctly.
Need to replace the Power
Supply Unit.
The Fuse is blown.
Need to replace the fuse with a
20A blade fuse.
The machine restarts when
heating or cooling is commenced.
The PCB is fault.
Need to replace the Main
module.
The Top Heater does not heat.
The thermal fuse has blown in the
Top Heater module.
Need to replace the Top Heater
Module.
PCB fault.
Need to replace the Main
Module.
Touch screen does not work but
when a mouse is plugged in it
works and the touch screen cannot
be recalibration.
The touch screen has become
defective.
Need to replace the Front
Screen Module.
The screen does not turn on but
fans can be heard come on when
initial power up.
The LCD screen has become
defective.
Need to replace the Front Screen
Module.
Bank(S) heats to fast.
The Main block is malfunctioning.
Need to replace the Main
Module.
Bank(S) do not heat.
Top Heater Temperature on screen
is zero (0) degree or a warning is
displayed on screen indicating a
Top Heater sensor failure.
The temperature connector has
come malfunctioned.
Check the connector.
The thermistor on the heater board
as malfunctioned.
Need to replace Top Heater.
One of the peltier banks reads
zero (0) degree.
The Main block is malfunctioning.
Need to replace the Main Block.
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