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CHAPTER

Troubleshooting

Hardware, software, or a combination of both can cause computer
problems. When you encounter any problem, it might be a typical
problem that can easily be solved.

This chapter tells you what actions to take when solving common
computer problems. It is divided into three sections:

Preliminary checklist

Solving common problems

Resetting the computer

Содержание MIL-BOOK 200 Series

Страница 1: ...OPERATOR S MANUAL MIL BOOK 200 SERIES NOTEBOOK 22355 TAG Way Dulles VA 20166 Tel 703 406 3000 Fax 703 607 3853 ...

Страница 2: ...TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies NOTE The information in this manual is subject to change without notice ...

Страница 3: ...ht Side Components 1 8 Left Side Components 1 9 Rear Components 1 10 Front Components 1 12 Bottom Side Components 1 14 Top open Components 1 15 Where to Go from Here 1 17 Chapter 2 Operating Your Computer 2 1 Starting and Stopping the Computer 2 2 Starting the Computer 2 2 Stopping the Computer 2 2 Using the Keyboard 2 4 Typewriter Keys 2 4 Cursor Control Keys 2 5 Numeric Keypad 2 5 Euro Symbol 2 ...

Страница 4: ... Connecting Audio Devices 2 20 Using the Communication Features 2 21 Using the LAN 2 21 Using the Wireless LAN WLAN 2 21 Using the Modem 2 23 Using the Wireless Modem 2 24 Using the GPS 2 25 Using Bluetooth 2 26 Chapter 3 Managing Power 3 1 AC Adapter 3 2 Battery Pack 3 3 Charging the Battery Pack 3 3 Initializing the Battery Pack 3 4 Checking the Battery Level 3 4 Using the Primary Battery Pack 3...

Страница 5: ...y Upgrade 4 12 Chapter 5 Setup Configuration Utility SCU 5 1 When and How to Use the SCU Program 5 2 When to Use 5 2 Starting SCU 5 2 Moving Around and Making Selections 5 4 Main Menu 5 5 Advanced Menu 5 7 Security Menu 5 12 Boot Menu 5 15 Exit Menu 5 17 Chapter 6 Installing Software Drivers 6 1 How to Use the Driver CD 6 2 Touchscreen Driver 6 4 Chapter 7 Caring for the Computer 7 1 Protecting th...

Страница 6: ...cal Drive Problems 8 4 Display Problems 8 5 Hardware Device Problems 8 7 Hard Disk Drive Problems 8 7 Infrared Problems 8 7 Keyboard Mouse and Touchpad Problems 8 8 LAN Problems 8 9 WLAN Problems 8 9 Modem Problems 8 10 PC Card Problems 8 11 Power Management Problems 8 11 Printer Problems 8 12 Software Problems 8 12 Sound Problems 8 13 Startup Problems 8 13 Other Problems 8 14 Resetting the Comput...

Страница 7: ...Information B 1 On the Use of the System B 2 Class B Regulations B 2 Safety Notices B 3 On the Use of RF Device B 6 USA and Canada Safety Requirements and Notices B 6 European Union CE Marking and Compliance Notices B 9 Appendix C Hard Disk Encryption C 1 ...

Страница 8: ......

Страница 9: ...omputer provides information on installing and using peripheral devices Chapter 5 Using BIOS Setup describes the SCU program that configures the computer s BIOS settings Chapter 6 Installing Software Drivers describes how to install the drivers and utilities supplied with the computer Chapter 7 Caring for the Computer gives you tips in care and maintenance Chapter 8 Troubleshooting gives solutions...

Страница 10: ...eys are shown in a bold typeset For example Press Enter to complete When keys are joined by a plus sign press the first key and while keeping the first key down press the remaining keys finally release all the keys When necessary keys are also shown in graphics A title command setup item or button that you can see on the screen is shown in boldface A value or an option that you can select for a se...

Страница 11: ...ventional notebook computers just cannot measure up This chapter first tells you step by step how to get the computer up and running You will find instructions for these procedures Unpacking Connecting to AC power Opening the cover Turning on the computer Turning off the computer Hard Disk Encryption Then you will find a section briefly introducing the external components of the computer And the l...

Страница 12: ...er CD This Operation Manual Vehicle docking option Office docking option Carrying bag option Inspect all the items If any item is damaged or missing notify your dealer immediately Keep the shipping carton and packing materials in case you need to ship or store the computer in the future Connecting to AC Power The computer operates either on the external AC power or internal battery power It is sug...

Страница 13: ...rd One end terminates with a Tandem blade grounding listed molded on attachments plug with a 6 A 250 V NEMA 6 15P configuration other end terminates with a molded on appliance coupler 1 Make sure the computer is turned off 2 Plug the DC cord of the AC adapter to the power connector on the rear side of the computer 3 Plug the female end of the AC power cord to the AC adapter and the male end to an ...

Страница 14: ...ges the battery pack For information on using battery power see Chapter 3 Opening the Cover CAUTION Be gentle when opening and closing the cover Opening it vigorously or slamming it shut could damage the computer 1 Open the top cover by pushing on the top portion of the cover latch and then pulling on the bottom portion of the cover latch 2 Lift up the cover You can tilt the cover forward or backw...

Страница 15: ...use the Shut Down command of your operating system NOTE There are other ways you can stop the computer so that you will be back to where you left off when you next turn on the computer See Stopping the Computer in Chapter 2 for information CAUTION If you have to turn the computer on again immediately after turning it off wait for at least five seconds Turning the computer off and on rapidly can da...

Страница 16: ...nsparently thereby ensuring ease of use Attempts to circumvent security by booting from a floppy disk or by removing the hard drive to be read on a different machine would prove futile since the entire content of the hard drive is encrypted You must enable hard disk encryption first before formatting your hard drive Turning On 1 Enter the SCU Setup Configuration Utility program upon booting your c...

Страница 17: ...If you did not enable this option and have already formatted your hard disk then you must GHOST the contents of your hard disk to another storage media before you can enable this option for the first time If you should lose the hard disk key your dealer or the computer manufacturer will not be responsible for any loss of data You will need to re format your hard disk and thereby lose all your orig...

Страница 18: ...t exactly be the same as those shown in this manual Right Side Components Ref Component Description See Also Primary Battery Pack Supplies power to your computer when external power is not connected P 3 5 PC Card Slot Accepts a PC card for additional functions P 4 10 USB Ports Each of the two ports connects a USB device such as a USB floppy drive printer digital camera joystick and more P 4 4 PS 2...

Страница 19: ...pact disc CD for installing or loading software accessing data and playing music video P 2 14 Secondary Battery Pack You can purchase a secondary battery pack that supplies power to your computer when external power is not connected P 3 6 Hard Disk Drive Slot Inside is the hard disk drive of your computer P 2 13 ...

Страница 20: ... such as an external modem P 4 7 RJ 11 Connector Connects the telephone line P 2 24 RJ 45 Connector Connects the LAN cable P 2 22 VGA Port Connects an external monitor P 4 2 Parallel Port Connects a parallel device such as a printer P 4 6 Audio Output Connector Connects a set of headphones external speakers with amplifier an audio recording device or an S PDIF device such as a digital speaker set ...

Страница 21: ...Getting Started 1 11 Ref Component Description See Also Microphone Connector Connects an external microphone P 2 21 ...

Страница 22: ...1 12 Getting Started Front Components Ref Component Description See Also Top Cover Latch Locks the top cover P 1 4 ...

Страница 23: ... charged and connected to AC power P 3 3 Battery Power Indicator Glows amber when the computer is in standby mode Flash amber when the battery capacity below 10 P 3 7 CD Combo DVD RW drive in use indicator P 2 14 Wireless LAN Local Area Network indicator P 2 22 Wireless modem indicator P 2 25 Wired LAN indicator P 2 22 Touchscreen Pen option Provides a convenient way to use the touchscreen Can be ...

Страница 24: ...b Allows you to remove the CD Combo DVD RW drive as well as eject the secondary battery pack P 2 14 P 3 6 Docking Connector POGO For connecting to a Port Replicator car mount both are available as an option XXXX Memory Slot Contains the memory slot for expanding the memory size of your computer P 4 12 Stereo Speaker Set Sends out sound and voice from the computer P 2 20 ...

Страница 25: ...Getting Started 1 15 Top open Components Ref Component Description See Also Power Button Turns the computer power ON and OFF P 1 5 LCD Screen Displays the output of the computer P 2 18 ...

Страница 26: ...en the computer is on Glows amber when the computer is in standby mode xxxx Hard Disk Drive Indicator Blinks green when the hard disk drive is active P 2 13 Scroll Lock indicator P 2 4 Num Lock indicator P 2 4 Caps Lock indicator P 2 4 Keyboard Serves as the data input device of the computer P 2 4 Touchpad Serves as the pointing device of the computer P 2 9 ...

Страница 27: ...hapter To install the operating system if your dealer has not already done so See the operating system manual To know more about the operating system Read the operating system manual To install the drivers if your dealer has not already done so See Chapter 6 To set a power on password See Security Menu in Chapter 5 To charge the battery pack for the first time See Charging the Battery Pack in Chap...

Страница 28: ... already a computer user but are new to notebook computers you may choose to read only the parts containing information unique to your computer Described in this chapter are the operating basics of these components Keyboard Touchpad Touchscreen Floppy disk drive Hard disk drive Optical drive And these features Starting and stopping the computer Video features Audio features Communication features ...

Страница 29: ...he most widely used operating system today is Microsoft Windows Stopping the Computer When you finish a working session you can stop the computer by turning off the power or leaving the computer in Standby or Hibernation mode To stop in this mode Do this To start up or resume again Off Follow the shutdown procedure of your operating system This can prevent loss of unsaved data or damage to your so...

Страница 30: ... can place the computer in Hibernation mode by Closing the display cover Pressing the power button Pressing the sleep button Fn F10 Press the power button If you choose to stop in Standby or Hibernation mode you can return to where you left off the next time you start up the computer See Power Management in Chapter 3 for more information ...

Страница 31: ... Typewriter Keys Typewriter keys are similar to the keys on a typewriter Several keys are added such as the Ctrl Alt Esc and lock keys for special purposes When the lock keys Caps Lock Num Lk and Scroll Lk are pressed their corresponding indicators light up The Control Alternate key is normally used in combination with other keys for program specific functions The Escape key is usually used for st...

Страница 32: ...he indicator on the screen that lets you know exactly where on your screen anything you type will appear It can take the form of a vertical or horizontal line a block or one of many other shapes Numeric Keypad A 15 key numeric keypad is embedded in the typewriter keys as shown next ...

Страница 33: ...m Lock off or you can press Fn and then the letter without turning Num Lock off Some software may not be able to use the numeric keypad on the computer If so use the numeric keypad on an external keyboard instead Euro Symbol You can press the Euro dollar sign on the keyboard To press the Euro sign on the keyboard hold down either of the Alt keys and type 0128 on the numeric keypad of your keyboard...

Страница 34: ...n Key The Fn key at the lower left corner of the keyboard is used with another key to perform the alternative function of a key The letter Fn and the alternative functions are identified by the color of blue on the keytop To perform a desired function first press and hold Fn then press the other key Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special f...

Страница 35: ...ying a DVD MPEG movie Display switching when in full screen maximize view DOS mode is not allowed 565111500001 This function only applies to Plug Play CRT monitors Serves as the sleep button that you can define with Windows Power Management See the Power Management in Chapter 3 Switches the wireless LAN radio on and off Beep twice to turn on the WLAN and beep once to turn off NOTE The FAA Federal ...

Страница 36: ...Operating Your Computer 2 9 Switches the optional GPS function on and off Beep twice to turn on the GPS and beep once to turn off ...

Страница 37: ...olling the location of the pointer on the screen and making selection with the buttons The touchpad consists of a rectangular pad and two buttons To use the touchpad place your forefinger or thumb on the pad The rectangular pad acts like a miniature duplicate of your display As you slide your fingertip across the pad the pointer also called cursor on the screen moves accordingly When your finger r...

Страница 38: ... keep your finger in contact with the pad Then move your finger across the pad to drag the selected object to your destination When you lift your finger from the pad the selected object will drop into place Scroll To scroll is to move up and down or left and right in the working area on the screen To move vertically place your finger on the right edge of the pad and slide your finger up and down a...

Страница 39: ... if you are a left handed user you can swap the two buttons so that you can use the right button as the left button and vise versa You can also change the size of the on screen pointer the speed of the pointer and so on To configure the touchpad you can use the standard Microsoft or IBM PS 2 driver if you are using Windows ...

Страница 40: ... you should know when using the touchscreen Term Action Click Point Tap gently on the touchscreen Double click Tap twice on the touchscreen rapidly Drag and drop Press lightly on the touchscreen and move your finger until you reach your destination drag Finally release your finger drop when you finish dragging your selection to the destination The object will drop into the new location Scroll To s...

Страница 41: ...e MTCCTRL driver supplied with your computer must be installed see chapter 6 for details CAUTION Make regular backups of your data files from your hard disk drive to floppy disks or other storage media Never try to remove or install the hard disk drive while the computer is powered on Doing so can result in loss of data and can damage the computer and the hard disk drive s sensitive circuitry Neve...

Страница 42: ...would be operating for more than half an hour such as showing a DVD title use the AC power source instead of the battery If not the battery may run out of power before the operation is complete CAUTION 1 When inserting a CD do not use force 2 Make sure the CD is correctly inserted into the tray and then close the tray 3 Do not leave the CD tray open Also avoid touching the lens in the tray with yo...

Страница 43: ...stalling the CD Combo DVD RW Drive To install the CD Combo DVD RW drive 1 Open the optical drive bay cover by pressing on both sides of the release latch using your thumb and index fingers 2 Insert the CD Combo DVD RW drive into the optical drive bay located on the left side of the computer 3 Close the optical drive bay cover to secure the CD Combo DVD RW drive in place To remove the CD Combo DVD ...

Страница 44: ... Gently pull on it until it is fully extended 4 To insert a disc place down the disc in the tray with its label facing up Slightly press the center of the disc until it clicks into place To remove a disc hold the disc by its outer edge and lift it up from the tray 5 Gently push the tray back into the drive NOTE In the unlikely event that you are unable to release the CD tray by pressing the eject ...

Страница 45: ... work on Power Management Touchscreen function option High contrast LCD display option NOTES Before using the dual view capability the video driver supplied with your computer must be installed see chapter 6 for details The computer enters Standby or Hibernation mode when the LCD is closed If you want to use the computer with the LCD closed set None to the When I close the lid of my portable compu...

Страница 46: ...you can connect an external CRT monitor that supports higher resolutions See Connecting an External Monitor in Chapter 4 for more information The following table lists the display modes supported by your computer Display Mode LCD Only CRT Only Simultaneous Display Resolution Colors 16 bit 800 600 32 bit 16 bit 1024 768 32 bit TABLE NOTES 16 bit High Color or 65 536 64 K colors 32 bit True Color 16...

Страница 47: ... try lowering the microphone recording volume The audio subsystem of your computer features Digital audio and analog mixing functions required for recording and playing sound on your computer Microsoft Windows Sound System support A set of speakers on the bottom side and External audio connectors Ways of playing and recording sound vary with the operating system used See your operating system docu...

Страница 48: ...or can be connected to the line in connector of powered speakers with built in amplifiers headphones or earphone set This connector is compliant with S PDIF Sony Philips Digital InterFace You can connect audio equipment with S PDIF to the computer S PDIF is a newer audio transfer file format that ensures a high quality digital audio output through optical fibers NOTE When using external speakers h...

Страница 49: ...to connect your computer to a network It supports data transfer rate up to 100 Mbps To connect the network cable to the LAN module connect one end of the LAN cable to the RJ 45 connector on the computer and the other end to the network hub Using the Wireless LAN WLAN An internal Mini PCI wireless LAN Intel Centrino platform module have been pre installed by your computer manufacturer at the factor...

Страница 50: ...4 Click Properties in the Wireless Network Connection Status dialog box 5 You can configure your WLAN settings in the Wireless Network Connection Properties dialog box Turning Off On the WLAN Radio NOTE The FAA Federal Aviation Agency has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety Remember to select turn off wireless LAN when using your comput...

Страница 51: ...e telephone line to the modem connect one end of the modem cable to the RJ 11 connector on the computer and the other end to the phone line NOTES When using communication software you may have to disable power management Set parameters such as modem speed baud rate and line type pulse dialing or tone dialing Do not enter Standby mode when using communication software Using the Wireless Modem Depen...

Страница 52: ... through an ISP or dial in to a corporate network to browse the Web or send and receive e mail messages GPRS data transmission GPRS is a high speed data on service that enables you to transmit data over a mobile network Subscribing to a GPRS service allows you to transfer files browse the Web and receive streaming audio and video on your computer The wireless modem indicator glows to indicate that...

Страница 53: ...rvice provider that supports GPRS Configuring a GPRS Connection To connect to a GPRS network you must configure a connection for that service on your computer Using the GPS NOTE To take advantage of the GPS feature the PL 2303X driver supplied with your computer must be installed see chapter 6 for details Navigation and positioning are crucial to so many activities and yet the process has always b...

Страница 54: ...osition Navigation getting from one location to another Tracking monitoring the movement of people and things Mapping creating maps of the world Timing bringing precise timing to the world Turning Off On the GPS Your computer has a built in Fn F12 GPS hot key to switch the GPS on off see Hot Keys in chapter 2 Using Bluetooth NOTE To take advantage of the bluetooth feature the Blue Tooth driver sup...

Страница 55: ...ture refer to the included USRGUIDE pdf file located on the Bluetooth directory of your driver CD You need the Adobe Acrobat Reader program to open the file Install it first if you do not have it on your computer The program can be downloaded free at www adobe com products acrobat ...

Страница 56: ...al battery performance it is important that you use the battery in the proper way The topics in this chapter include What is an AC adapter How to charge the battery pack When and how to initialize the battery pack How to check the battery level How to replace the battery pack What happens when the battery is low and what actions to take What is Power Management How to save power ...

Страница 57: ...er cord When you disconnect the AC adapter disconnect from the electrical outlet first and then from the computer A reverse procedure may damage the AC adapter or computer When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your computer runs on DC power but an electrical ...

Страница 58: ...ully charged otherwise you will get a prematurely charged battery To charge the battery pack connect the AC adapter to the computer and an electrical outlet The Battery Charge Indicator on the computer glows amber to indicate that charging is in progress You are advised to keep the computer power off while the battery is being charged When the battery is fully charged the Battery Charge Indicator ...

Страница 59: ... the AC adapter to fully charge the battery pack Checking the Battery Level When two batteries exist on the system the battery s discharge sequence is from the secondary battery located on the optical drive bay to the primary battery located on the right side When the battery charge on the secondary battery falls below 9 1 V then power usage will switch to the primary battery When the battery char...

Страница 60: ...mble the battery pack To install the primary battery pack follow these steps 1 Locate the primary battery slot on the right side of the system 2 Open the slot cover by pressing on both sides of the release latch using your thumb and index fingers 3 Slide the primary battery pack all the way into the slot Make sure to observe the correct orientation the ribbon strip must face outward for future bat...

Страница 61: ...ystem 2 Open the slot cover by pressing on both sides of the release latch using your thumb and index fingers 3 Gently place the computer upside down 4 Lift up the handle of the optical drive release knob and turn it counter clockwise The CD Combo DVD RW drive will slide out partially Gently pull on it to remove it 5 Slide the secondary battery pack all the way into the slot Make sure to observe t...

Страница 62: ... of Battery Low under Windows Immediately save your data upon Battery Low The remaining operating time depends on how you are using the computer If you are using the audio subsystem hard or optical drives the battery might run out of charge very quickly Always respond to Battery Low by placing your computer on Standby or Hibernation mode turning off the computer or connecting the AC adapter If you...

Страница 63: ...his way What When Power to the hard disk is turned off When the hard disk has been idle for a set period Power to the display is turned off When the display has been idle for a set period When the entire system has been idle for a set period When you press Fn F10 When you close the cover The computer enters Standby mode The hard disk and display are turned off and the entire system consumes less p...

Страница 64: ...these applications open and running and normally they all have to be closed before the system can be turned off When you use the hibernation feature you do not have to close the applications The computer stores the state of your computer to a file on the hard disk and then shut down The next time you turn on your computer you return to exactly where you left off ...

Страница 65: ...o the lowest comfortable level Disable the parallel and serial ports if no devices are connected to these ports See Advanced Menu in Chapter 5 If you work with an application that uses the PC card or features wireless connectivity LAN modem GPS exit the application when you finish using it If you have a PC card installed remove it when not in use Some PC cards drain power even while they are inact...

Страница 66: ...heral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter This chapter gives guidelines on installing and using these devices External monitor USB device PS 2 keyboard and mouse Parallel device Serial device IR device PC card ...

Страница 67: ...d of the monitor s power cord into the power socket on the monitor and the other end to an electrical outlet 4 To use the monitor turn on the monitor before turning on the computer 5 The monitor should respond by default If not you can switch the display to the monitor or to both simultaneous display by pressing Fn F9 In Windows you can also change the display through the settings in Display Prope...

Страница 68: ... 4 3 CAUTION Do not disconnect the external monitor while the computer is in Standby mode or Hibernation mode If no external monitor is connected when the computer resumes the LCD remains blank and the output is not displayed ...

Страница 69: ...d extension to the PC architecture It supports Plug and Play technology so you can install and remove USB devices without turning off the computer With its multiple connection capability up to 127 devices can be connected in a daisy chain configuration In addition you can use a USB hub that converts a single USB connector into multiple ports where USB devices can be connected To connect a USB devi...

Страница 70: ...omputer When an external keyboard mouse is connected you can use both the external keyboard mouse and the internal keyboard touchpad at the same time To connect an external keyboard mouse simply plug its cable to the PS 2 port on the rear of the computer NOTE If you wish to use a PS 2 mouse and keyboard at the same time you need to buy a Y cable adapter Connect to PS 2 mouse keyboard ...

Страница 71: ...port Follow this procedure to connect a parallel device 1 Make sure that the LPT Port item is set properly in the BIOS Setup program See Advanced Menu in Chapter 5 for information 2 Make sure the computer is not turned on 3 Plug the parallel device s cable to the computer s parallel port 4 If the parallel device has independent power plug its power cord into an electrical outlet 5 If the parallel ...

Страница 72: ... is set properly in the SCU program See Advanced Menu in Chapter 5 for information 2 Make sure the computer is not turned on 3 Plug the device cable to the serial port on the rear of the computer 4 Turn on the computer NOTE Portable modems that derive power through the serial port cannot be used with the computer Instead use a modem that is powered by its own internal battery or external AC power ...

Страница 73: ...lace the transmitting device where its IR port faces the IR port of your computer within the effective range within 20 degrees vertical angle and within 20 degrees horizontal angle at no greater than 0 8 1 0 meter distance Place the receiving device where the IR port of your computer faces its IR port within the effective range within 15 degrees vertical angle and within 15 degrees horizontal angl...

Страница 74: ...Expanding Your Computer 4 9 Connect to IR device ...

Страница 75: ...CSI cards CardBus Support Your computer s PC card slot supports CardBus specifications CardBus is the 32 bit version of PC card technology It allows speeds of up to 133 Mbps at 33 MHz Typical applications are SCSI host bus and high speed network cards Inserting and Removing a PC Card NOTES Some PC cards require additional system resources Before using such PC card you may have to free other system...

Страница 76: ...ions to complete the process To remove a PC card 1 Double click on the Safely Remove Hardware icon found on the Windows XP taskbar and the Safely Remove Hardware window appears on screen 2 Select highlight the PC card from the list to disable the card 3 Push the eject button and the card will slide out slightly 4 Pull the card out of the slot Eject Button ...

Страница 77: ... upgrade your computer by changing system memory to a maximum of 2 GB on the two 200 pin PC2100 PC2700 DDR SO DIMM slots To install the SO DIMM 1 Carefully place the notebook computer upside down 2 Remove the ten screws to detach the SO DIMM compartment cover ...

Страница 78: ... with the socket s projected part and firmly insert the SO DIMM into the socket at a 20 degree angle Then push down until the retaining clips lock the SO DIMM into position 5 Replace the long rubber cushion on the left side and two short rubber cushions on the right side 6 Replace the SO DIMM compartment cover and secure with ten screws 7 2 short rubber cushions 1 long rubber cushion ...

Страница 79: ...4 14 Expanding Your Computer ...

Страница 80: ...r BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand The BIOS settings are needed by your computer to identify the types of installed devices and establish special features This chapter tells you how to use the SCU program ...

Страница 81: ...ize system performance Starting SCU NOTES The Setup screens shown in this chapter are for your reference only The actual items or settings on your computer may differ The Setup program may have been updated after the publication of this manual The settings you select in your operating system might override similar settings in Setup To run SCU press F2 when the prompt appears in the lower left corn...

Страница 82: ...ion regarding the current settings of the system If you open a pull down menu and select an item that provides multiple options the left column will display a submenu where you can make further selections The right column of the menu contains details of the CPU and system memory The bottom lines of the menu provide keyboard instructions for moving around and making selections When a menu item is h...

Страница 83: ...on 2 Brings up down the value Enter 1 Brings up the sub menu when available 2 Opens or closes the options window when an item is selected Tab Jumps from one item to another Esc 1 Exits the SCU program 2 Returns to the previous menu if in a sub menu 3 Closes the options window if one is open NOTE You are advised to use the touchpad as it is more straightforward than using the keyboard ...

Страница 84: ...Setup Configuration Utility SCU 5 5 Main Menu Date and Time ...

Страница 85: ... letter key to enter a number and press and hold Fn then a letter key to enter a letter When this item is disabled and Num Lock is turned on the above method works oppositely When Num Lock is turned off this item does not function A check mark indicates enabled an underline _ indicates disabled USB Emulation Enables or disables the system s support for the USB port in DOS mode A check mark indicat...

Страница 86: ...Setup Configuration Utility SCU 5 7 Advanced Menu Geyserville Support ...

Страница 87: ...e available options are Enabled and Disabled Make sure that your CPU OS supports this function Shared Video Memory Optional Note if your computer is M11 ATI M11 discrete VGA controller with 64 MB memory type there is no this item to choose Allows you to set the shared memory size of the video controller The available options are 4M 8M 16M and 32M ...

Страница 88: ...llows you to configure the COM ports of the computer COM1 2 3 4 Settings sets the I O Input Output address and the Interrupt ReQuest line IRQ settings of the COM ports The options are Disabled COM1 3F8 IRQ4 COM2 2F8 IRQ3 COM3 3E8 IRQ6 COM4 2E8 IRQ11 ...

Страница 89: ... of the parallel device to be connected Your system supports EPP Enhanced Parallel Port and ECP Extended Capabilities Port standards which turn the standard parallel port into a high speed bi directional peripheral port The options are Standard AT Centronics Bidirectional PS 2 Enhanced Parallel EPP and Extended Capabilities ECP This item is not valid for setting if the Port Address item is set to ...

Страница 90: ...rd disk drive heater for low temperature operation A check mark indicates enabled while underline _ indicates disabled NOTES To use the HDD heater feature the MTCCTRL driver supplied with your computer must be installed see chapter 6 for details Disable this item to conserve energy when using battery power ...

Страница 91: ...5 12 Setup Configuration Utility SCU Security Menu Power on Password ...

Страница 92: ...the password first make sure that Num Lk is off and then type the password in the entry fields and press Enter Confirm your password by typing it again and pressing Enter If the Enable SCU Password sub item is enabled the SCU password is always required to enter SCU Setup Hard Disk Encryption Enables or disables hard disk drive encryption including boot sector operating system temporary and swap f...

Страница 93: ...er storage media before you can enable this option for the first time IMPORTANT If you should lose the HDD key your dealer or the computer manufacturer will not be responsible for any loss of data You will need to re format your hard disk and thereby lose all your original data Hard Disk Boot Sector Sets if a warning message will appear when the hard disk boot sector partition table has been chang...

Страница 94: ...Setup Configuration Utility SCU 5 15 Boot Menu Boot Sequence ...

Страница 95: ...ce but if it is not available will try the next boot device If you set the first boot device to LAN Boot the system will boot from the LAN server first The options are Hard Disk Drive CD ROM Drive Floppy Disk Drive and LAN Boot NOTE If you set all booting options to the same device then the computer will try to boot from that device only ...

Страница 96: ...ves the changes you have made and exit the SCU program Discard Changes and Exit exits the SCU program without saving the changes you have made Get Default Values loads factory default values for all the items Load Previous Values restores previous values for all the items ...

Страница 97: ...5 18 Setup Configuration Utility SCU ...

Страница 98: ...ing systems require custom software known as drivers to be installed If you purchased the computer with Windows pre installed your dealer may have already installed the drivers If not you need to install the drivers using the driver CD supplied with your computer This chapter describes how to install the drivers ...

Страница 99: ...2000 and Windows XP only You are recommended to install Windows 2000 Service Pack 4 when using Windows 2000 and Windows XP Service Pack 2 when using Windows XP The available items may differ according to your computer model and operating system Please do not remove the driver CD when installing the driver An autorun program is provided on the driver CD to help you easily install the drivers As you...

Страница 100: ... icon the chipset VGA audio modem and LAN drivers would be installed one after the other DirectX 8 1 Allows you to take full advantage of the multimedia applications Run the file DX81NTeng exe located on the Utility DirectX directory on your driver CD NOTE For Windows 2000 only USB to COM Allows you to use the optional wireless modem and GPS features to transmit information wirelessly Touch Screen...

Страница 101: ...TI M11 VGA control panel for better display control WLAN Utility Allows you to use the computer s internal Mini PCI WLAN card s network function ReadMe Shows you a list of the included drivers in this driver CD and the version number Browse CD Browses the contents of the CD Exit Exits the driver CD installation Touchscreen Driver To install the touch screen driver perform the following 1 Insert th...

Страница 102: ...Installing Software Drivers 6 5 7 Click on the four sides points and the plus sign on the screen to calibrate your touchscreen for use on the computer ...

Страница 103: ...6 6 Installing Software Drivers ...

Страница 104: ...and reduce the risk of damage to your computer This chapter gives you guidelines covering these areas of maintenance How to protect the computer What to note when using and storing the computer How to clean the computer What to note when using the battery pack What to note when traveling with the computer ...

Страница 105: ...requesting for the password appears on the screen whenever the computer is turned on The password is set via the SCU program See Security Menu in Chapter 5 for instructions Using the Cable Lock You can use a Kensington type cable lock to protect your computer against theft The cable lock is available in most computer stores To use the lock loop the lock cable around a stationary object such as a t...

Страница 106: ...ng computers even more easily with emails so commonly used worldwide The Security feature of the SCU program protects the boot sector of the hard disk To enable the function see Security Menu in Chapter 5 for instructions You can also install a virus detecting program to monitor potential viruses that could damage your files ...

Страница 107: ...can generate a strong magnetic field such as a TV refrigerator motor or a large audio speaker Do not move the computer abruptly from a cold to a warm place A temperature difference of more than 10 C 18 F will cause condensation inside the unit which may damage the storage media Do not place the computer on an unsteady surface General Guidelines Do not place heavy objects on top of the computer as ...

Страница 108: ...en it is nearly discharged When recharging make sure the battery pack is fully charged Doing so may avoid harm to the battery pack Operate the computer with the battery pack installed even when using external power This ensures that the battery is fully charged If you will not be using the computer for a long period of time more than two weeks remove the battery pack from the computer If you remov...

Страница 109: ...ger Hand carry the computer Do not check it in as luggage Allow extra time for airport security Many airports inspect electronic devices carefully If you need to leave the computer in the car put it in the trunk of the car to avoid exposing the computer to excessive heat When going through airport security it is recommended that you send the computer and floppy disks through the X ray machine the ...

Страница 110: ...uter problems When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common computer problems It is divided into three sections Preliminary checklist Solving common problems Resetting the computer ...

Страница 111: ... sure that the cable connections are correct and secure Make sure that the configuration information is properly set in the SCU program Make sure that all the device drivers are correctly installed Make notes of your observations Are there any messages on the screen Do any indicators light Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult one ...

Страница 112: ...isplay Problems P 8 5 Hardware Device Problems P 8 7 Hard Disk Drive Problems P 8 7 Infrared Problems P 8 7 Keyboard Mouse and Touchpad Problems P 8 8 LAN Problems P 8 9 WLAN Problems P 8 9 Modem Problems P 8 9 PC Card Problems P 8 11 Power Management Problems P 8 11 Printer Problems P 8 12 Software Problems P 8 12 Sound Problems P 8 13 Startup Problems P 8 13 Other Problems P 8 14 ...

Страница 113: ...tery Pack in Chapter 3 for instructions The battery operating time indicated by the battery meter does not match the actual operating time The actual operating time can be different from the estimated time depending on how you are using the computer If the actual operating time is much less than the estimated time initialize the battery See Initializing the Battery Pack in Chapter 3 for instructio...

Страница 114: ...out until fully extended and then remove the disc Display Problems Nothing appears on the screen If the power on indicator is not on check the electrical outlet the plugs and power cords If the power button does not respond to a light touch press the button firmly If you are using battery power make sure that it has a charge remaining and that it is installed correctly During operation the screen ...

Страница 115: ...sic characteristic of TFT LCD technology It is not regarded as a LCD defect The Inspection Standard generally agreed in the LCD industry allows a maximum of 8 bad dots on a unit Resolution cannot be adjusted to desired setting Make sure that the video driver and utility is installed correctly The external monitor displays nothing Make sure that the monitor is turned on Make sure that the monitor s...

Страница 116: ... Hard Disk Drive Problems The hard disk drive error message appears on the screen Insert a bootable diskette and check the integrity of your hard drive The hard disk drive has defects Ask your dealer for help The hard disk drive operations seem slow The data files stored on the hard disk drive may be fragmented Use a tool such as Window s Disk Defragmenter to defragment the files The hard disk dri...

Страница 117: ...phones near the computer or device Make sure that no direct sunlight or fluorescent lamps are near the computer or device Make sure that the IR ports are clean Keyboard Mouse and Touchpad Problems The keyboard does not respond Try connecting an external keyboard If it works contact an authorized dealer as the internal keyboard cable might be loose The numeric keypad is disabled Make sure that Num ...

Страница 118: ...r Your computer may be in an out of range situation Move your computer closer to the Access Point or another WLAN device it is associated with Check if there is high interference around the environment and solve the problem as described next Radio interference exists Move your computer away from the device causing the radio interference such as microwave oven and large metal objects Plug your comp...

Страница 119: ...tuation Move your computer closer to the Access Point it is associated with Make sure that your computer is configured with the same security option encryption to the Access Point Use the Web Manager Telnet of the Access Point to check whether it is connected to the network Reconfigure and reset the Access Point I cannot access the network Make sure that the necessary driver s is correctly install...

Страница 120: ...er Standby or Hibernation mode automatically If you have a connection to another computer the computer does not enter Standby or Hibernation mode if the connection is actively in use Make sure that the Standby or Hibernation time out is enabled The computer does not enter Standby or Hibernation mode immediately If the computer is performing an operation it normally waits for the operation to finis...

Страница 121: ...ure that you have assigned the printer port correctly in your operating system or application program Make sure that the printer port is enabled in the SCU program The printer prints garbled information Make sure that the printer driver is correctly installed Make sure that the printer cable is properly connected Software Problems An application program does not work correctly Make sure that the s...

Страница 122: ...he sound system does not record Adjust the playback or recording sound levels The external microphone or audio device does not work Make sure that the microphone is connected to the proper connector on the computer Make sure that your computer is equipped with the driver needed Click the speaker symbol on the taskbar and check the Windows volume control Check the volume control of your computer St...

Страница 123: ...the hard disk is recognized correctly in the SCU program The message Non System disk or Disk error appears on the screen after you turn on the computer If you are deliberately trying to boot from a floppy disk replace the disk with a bootable one and press any key to continue booting If you are booting from the hard disk make sure that there is no floppy disk in the floppy disk drive If there is r...

Страница 124: ...ave performed everything as described above and still have the incorrect date and time every time you turn on the computer the RTC Real Time Clock battery is at the end of its life Call an authorized dealer to replace the RTC battery ...

Страница 125: ... hard disk drive in use indicator if it flashes irregularly the program may be accessing data and preventing you from using the keyboard If you are sure the operation has stopped and you cannot use the restart function of the operating system reset the computer Reset the computer by any one of these methods Press Ctrl Alt Del If the above action does not work turn off the system Wait for at least ...

Страница 126: ...option High contrast display option Video controller Integrated in Northbridge or ATI M11 discrete VGA controller with 64 MB memory option 32 bit 2D 3D graphic core with Dynamic Video Memory Technology dual view function LCD CRT simultaneous display capability Display Video port VGA port Keyboard Waterproof membrane cover Waterproof rubber keyboard option Rubber keyboard with backlight feature opt...

Страница 127: ...AN 10 100Base T Ethernet Wireless LAN Integrated WLAN Intel Centrino platform with built in antenna Modem 56 kbps V 90 MDC Wireless modem COM GSM GPRS CDMA CDPD option reserved iDen DataTAC interface GPS GPS module from USB interface option Communication Bluetooth Bluetooth module from USB interface option AC adapter Input 100 240 V AC 50 60 Hz AC auto sensing switching Output 90 W Universal or ab...

Страница 128: ...d safety notices on your computer NOTE Marking labels located on the exterior of your computer indicate the regulations that your model complies with Please check the marking labels and refer to the corresponding statements in this appendix Some notices apply to specific models only ...

Страница 129: ... is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the ...

Страница 130: ...ge radioélectrique édicté par le ministère des Communications du Canada Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren NORWEGIAN ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Be...

Страница 131: ...able At the end of its useful life under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for recycling options or proper disposal About the AC Adapter Use only the AC adapter supplied with your computer Use of another type of AC adapter will result in malfunction and or da...

Страница 132: ...ce Use caution when installing or modifying telephone lines Avoid using the telephone function other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone function to report a gas leak in the vicinity of the leak Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet...

Страница 133: ...e meets the Human Exposure limits found in OET Bulletin 65 2001 and ANSI IEEE C95 1 1992 Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCC s recommended limits The following safety precautions should be observed Do not touch or move antenna while the unit is transmitting or receiving Do not hold any component conta...

Страница 134: ...o not operate a portable transmitter such as a wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use Antenna Warning WARNING To comply with the FCC and ANSI C95 1 RF exposure limits it is recommended that the antenna for this device be installed so as to provide a separation distance of at least 20 cm 8...

Страница 135: ...manual and operated in a commercial environment However there is no guarantee that interference will not occur in a particular commercial installation or if operated in a residential area If harmful interference with radio or television reception occurs when the device is turned on the user must correct the situation at the user s own expense The user is encouraged to try one or more of the follow...

Страница 136: ...rnir un écran de blindage maximal Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999 5 EC Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999 5 EC Dutch Dit product is in nav...

Страница 137: ...802 11b 802 11g wireless LAN devices may not yet be harmonized in all countries 802 11b 802 11g products are designed for use only in specific countries or regions and is not allowed to be operated in countries or regions other than those of designated use As a user of these products you are responsible for ensuring that the products are used only in the countries or regions for which they were in...

Страница 138: ...n currently be used indoors only in the following 38 departments of mainland France Please turn off your wireless LAN radio when operating the device in areas places other than the 38 departments listed 01 Ain Orientales 36 Indre 66 Pyrénées 02 Aisne 37 Indre et Loire 67 Bas Rhin 03 Allier 41 Loir et Cher 68 Haut Rhin 05 Hautes Alpes 42 Loire 70 Haute Saône 08 Ardennes 45 Loiret 71 Saône et Loire ...

Страница 139: ...Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE Turning the wireless LAN radio off is not the same as disabling the wireless LAN card It is not necessary to disable the card to meet the regulatory requirements While operating the computer in those French departments that do not allow use of the wireless LAN equipment the user of the equipment must turn off the wireless LAN rad...

Страница 140: ...bels and refer to the corresponding statements in this appendix Some notices apply to specific models only The following picture is the whole structure of hard disk encryption X Wall LX sits between the host IDE and the device IDE interface It intercepts interprets translates and relays IDE commands data to and from the disk drives encrypting the data with DES TDES 40 bit key strength IDE Controll...

Страница 141: ...river in real time with throughput of 1 6 Giga bit per second X Wall LX does not work with SCSI or fiber channel drives Q Can X Wall LX work with all types of operating systems A The X Wall LX requires no device drivers and is independent from all operating systems The only requirement is an Ultra ATA Ultra DMA compliant disk drive Q Do I need any training to use X Wall LX A No The good news is th...

Страница 142: ...pecifically relating to decrypting software based encryption The innovative X Wall hardware based encryption solution increases the difficulties tremendously as every guess of the Secret Key requires a hardware reset power on To break an X Wall LX 40 encrypted hard drive one must process at least 500 billion times 50 of the available key space reboot As such X Wall even with its DES 40 bit strengt...

Страница 143: ...good solution on the back up device Secure USB2 0 Please refer to our website for more details In case of system failure please double check with your disk drive prior to reporting any malfunction of the X Wall Q Can I exchange the X Wall LX encrypted files using the public network A No The X Wall system was specifically designed to protect data at rest stored on your PC The DES TDES encryption en...

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