ACD & UCD Groups
82
T207S, T208S, T207S/NP and T208S/BL User Guide
Wrap-Up Time On/Off
ACD & UCD Groups: Wrap-Up Time On/Off
#1976
Wrap-Up time provides an idle ACD/UCD group member with a time-out period between consecutive ACD/UCD calls.
The time-out period is determined for each group, system-wide. This feature allows an agent to utilize the Wrap-Up code
without interfering with outside calls.
To activate Wrap-Up Time:
Dial the entire procedure in a single block sequence.
1. Dial Wrap-Up Time feature code
#1976
.
2. Dial activation code
9
.
3. Press
#
or
OK
, depending on your phone settings, or wait for the phone to dial.
4. Listen for the confirmation tone.
5. Press
SPKR
to hang up.
To cancel Wrap-Up Time:
Dial the entire procedure in a single block sequence.
1. Dial Wrap-Up Time feature code
#1976
.
2. Dial cancellation code
8
.
3. Press
#
or
OK
, depending on your phone settings, or wait for the phone to dial.
4. Listen for the confirmation tone.
5. Press
SPKR
to hang up.
Содержание T207S
Страница 6: ......
Страница 66: ...Configuring Phone Items via the Web 54 T207S T208S T207S NP and T208S BL User Guide Phone Software Upgrade Page...
Страница 70: ...Configuring Phone Items via the Web 58 T207S T208S T207S NP and T208S BL User Guide Personal Settings Page...
Страница 74: ...Configuring Phone Items via the Web 62 T207S T208S T207S NP and T208S BL User Guide System Settings Page...
Страница 80: ...Configuring Phone Items via the Web 68 T207S T208S T207S NP and T208S BL User Guide TEM Settings Page TEM Page...
Страница 212: ......
Страница 221: ......