Transfer
191
T207S, T208S, T207S/NP and T208S/BL User Guide
Transfer
XFER
You can transfer both internal and external calls to other users within your system. A call can be screened or unscreened.
•
Screened Transfer (Consultation Transfer):
You announce the call before transferring.
•
Unscreened Transfer (Direct transfer, Blind transfer, Unsupervised transfer or Cold transfer):
You can transfer the call without a prior announcement or without notifying the recipient. When the destination is busy,
hanging up causes the system to camp onto the busy station. When the call is unanswered, the call automatically returns
to you after a system-wide time-out period.
Notes:
1) Call Transfer cannot be activated when Call Forward No Answer or Divert is invoked by the transfer
destination.
2) Call Transfer to groups (Boss, Hunt) is not supported.
To perform
screened
transfer of an established outgoing call:
1. During the call, press
XFER
.
2. Dial the Transfer destination number.
3. Press
#
or
OK
, depending on your phone settings, or wait for the phone to dial.
4. Hear ringback tone.
Notes:
1) If the third party is busy, you do not hear a ringback tone.You will not be able to proceed with the transfer
unless the transfer destination is defined with multi-appearance.
2) If the Transfer destination is defined with multi-appearance, then you hear a busy tone and may decide to
[EndCall]
and continue to dial another transfer destination.
5. Wait for answer.
6. Announce the call, then
7. Press
XFER
to complete the transfer. Your phone is immediately disconnected from the call.
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