73
Enquiry, Toggling, Transfer and Conference
Telephoning
Enquiry, Toggling, Transfer and
Conference
Enquiry/Toggling by means of the R-Key or Another Call Key
Transferring an Internal/External Call to an Internal Subscriber
You have dialled an internal enquiry call (see the section entitled
Enquiry/Toggling by means of the R-Key
R
During a call, press the R-key (display in the info line) and:
Z
Dial the internal or external call number (for manually-seized trunk calls with
the line seizure code digit, e. g.
0
or:
g
Press another call key to place an enquiry call with a team member.
The original call is put on hold while you are consulting with the third person.
g
To toggle (i.e. switch backwards and forwards between the two calls), press
the key of the held subscriber (the LED of this call key flashes and the arrow
symbol is displayed).
h
/
T
End enquiry/toggling by replacing the handset or pressing the disconnect
key.
g
/
R
Then press the key of the call on hold.
G
You are now reconnected to the caller who was on hold.
G h
When the subscriber answers, inform them of the call transfer and hang up.
h
If the subscriber does not answer, hang up; the subscriber is called.
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