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Troubleshooting the AirSPEED AP542
SYSTIMAX® AirSPEED™ AP542
User Guide
129
I have just configured the Management ID and now I can't manage the AP?
–
Check to ensure your password is correct. If your password is incorrect or all inbound packets do NOT have the
correct tag, then a manual override is necessary.
CAUTION
!
The manual override process disconnects all users and resets all values to factory defaults.
Power over Ethernet (PoE)
The AP Does Not Work
1. Verify that you are using a standard UTP minimum Category 5e/6 cable.
2. Try a different port on the same midspan PoE device (remember to move the input port accordingly) – if it works,
there is probably a faulty port or a bad RJ45 port connection.
3. If possible, try to connect the AP to a different midspan PoE device.
4. Try using a different Ethernet cable – if it works, there is likely a faulty connection over the horizontal cable, or a
bad RJ45 connection.
5. Verify that the midspan PoE device is plugged into an electrical outlet.
6. If the Ethernet link goes down, check the cable, cable type, switch, and midspan PoE device.
There Is No Data Link
1. Verify that the indicator for the port is “on.”
2. Verify that the midspan PoE device is connected to the Ethernet network with a data connection.
3. Verify that the Ethernet cable is a minimum Category 5e/6 UTP cable and is less than 100 meters (~325 feet) in
length from the Ethernet source to the AP.
4. Try to connect a different device to the same port on the midspan PoE device – if it works and a link is established,
there is likely a faulty data link in the AP.
5. Try to re-connect the AP to a different output port (remember to move the input port accordingly) – if it works, there
is likely a faulty output or input port in the midspan PoE device or a bad RJ45 connection.
“Overload” Indications
1. Verify that you are not using a cross-over cable between the PoE output port and the AP.
2. Verify that there is no short over any of the twisted pair cables.
3. Move the device into a different output port – if it works, there is likely a faulty port or bad RJ45 connection.
Recovery Procedures
The most common installation problems relate to IP addressing. For example, without the TFTP server IP Address,
you will not be able to download a new AP Image to the AP. IP Address management is fundamental. We suggest you
create a chart to document and validate the IP addresses for your system.
If the password is lost or forgotten, you will need to reset the AP to default values. The
Reset to Factory Default
Procedure
resets configuration settings, but does not change the current AP Image.
If the AP has a corrupted software image, follow the
Forced Reload Procedure
to erase the current AP Image and
download a new image.
Содержание AirSPEED AP542
Страница 1: ...SYSTIMAX AirSPEED AP542 User Guide www systimax com SYSTIMAX Structured Connectivity Solutions ...
Страница 42: ...Performing Advanced Configuration SYSTIMAX AirSPEED AP542 User Guide 42 Figure 4 9 Operational Mode Screen ...
Страница 76: ...Performing Advanced Configuration SYSTIMAX AirSPEED AP542 User Guide 76 Figure 4 25 Rogue Scan Screen ...