Symantec 10551441 - AntiVirus Corporate Edition, Руководство пользователя

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Using Norton AntiVirus Corporate Edition
34
Managing the Quarantine
Sometimes Norton AntiVirus Corporate Edition detects an unknown virus
that can’t be eliminated with the current set of virus definitions, or you
have a file you think is infected that is not being detected. The Norton
AntiVirus Corporate Edition Quarantine safely isolates virus-infected files
on your computer. A virus in a quarantined item cannot spread.
Files are placed in the Quarantine in one of two ways:
■
Norton AntiVirus Corporate Edition is configured to move infected
items detected during Realtime Protection or a scan to the Quarantine.
■
You manually select a file and add it to the Quarantine.
The Norton AntiVirus Corporate Edition preset options for Realtime
Protection and all scan types are to clean a virus from an infected file on
detection, but to place the file in the Quarantine if it cannot be cleaned.
To manually add a file to the Quarantine
1
Open Norton AntiVirus Corporate Edition.
2
In the Norton AntiVirus Corporate Edition main window, in the left
pane, click
View .
3
In the right pane, click Quarantine .
4
Click Move To Quarantine .
5
Locate the file, then click Add .
Rescanning files in the Quarantine
If a file is placed in the Quarantine, update your virus definitions. After
updating the definitions, all files in the Quarantine are scanned
automatically. If the virus still can’t be removed, submit the infected file to
Symantec Security Response for analysis. A new virus definitions file is
developed to detect and clean the virus and the file is sent to you by email.
After the new definitions file is installed, the files are scanned.
For more information, see “Submitting a potentially infected file to
Symantec Security Response for analysis” on page 36.