81
Click for contents
Frequently Asked Questions
Can I play video(s) on my NVR that I have copied to a USB flash drive?
No, your NVR doesn’t have the option to play video(s) from a USB flash drive.
You will have to play them on your computer or mobile device.
What is the largest hard drive that I can install inside my NVR?
The largest hard drive you can install is 6TB (terabyte). We recommend that
you purchase a drive that is surveillance rated such as the Western Digital
Purple™ and Seagate Skyhawk™ range of drives.
Can I connect and record to a portable USB hard drive?
No, your NVR will only record to the internal hard drive that is installed.
Can I connect and copy videos to a portable USB hard drive?
Due to the nature of how portable USB hard drives operate, there is no guar-
antee that your drive, when connected to the NVR’s USB port, will work. You’ll
have to give it a try. For backup purposes, we recommend using a USB flash
drive.
How do I save video recordings that are on my NVR?
To copy video recordings to a USB flash drive, use the Search: Events function
(see page 43).
Can I use my own email address and server instead of creating a new one?
You can providing you have the settings required for the SMTP port and serv-
er. If you don’t have this, you will have to contact your internet service provid-
er to get this information.
One or more cameras display “Off-line” in Live View mode.
The reason this is happening is because your NVR cannot verify the camera
that is connected to the camera input. Either a setting has changed (such as
password) or if you have added a camera that is connected to your router, it
may have been accidentally disconnected from your router. Try the following:
1.
Right-click the mouse in Live View mode then click “Main Menu”.
2.
On the “IP Channel” tab, click the “Edit” button for the channel that is dis-
playing the “Off-line” message.
3.
You will see the following screen:
4.
Make sure the settings highlighted above match what you see on-screen.
Input the default password - admin then click the “OK” button.
5.
A green status button will appear indicating successful connection.
For cameras connected directly to your router, check cables and connections
to make sure they are not disconnected.
Can I change the camera’s default password?
Yes you can, go to our support center support.swann.com to download our
camera configuration software. Search for - 7450 Camera Configuration.
