SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]
15
Table 3 1. Gain Settings Table
If the Coverage Area is... Set All Dials to... and Antenna
Separation is...
3000 - 6000 square feet
65 (default setting) 60 - 80 feet
2000 – 4000 square feet
60
50 – 75 feet
1500 – 2000 square feet
55
40 - 60 feet
1000- 1500 square feet
50
35 – 50 feet
1000 square feet and
below
45 or below
30 - 35 feet
Note
: As you can see from the table above, acquiring the recommended indoor and outdoor antenna separation optimizes coverage
significantly. Any reduced antenna separation reduces the booster’s cellular signal capabilities.
If you Want to Improve Coverage
• Find a location that receives a stronger signal and relocate the outside antenna to
that location.
• Increase the distance between the outside and inside antennas.
• Be sure your signal booster’s dB gain is turned up to maximum gain on each dial (see
page 14).
Troubleshooting
In the event you encounter a problem, follow the suggestions below to resolve the issue.
Table 2-1. Troubleshooting Table
Troubleshooting
Problem
Resolution
Signal booster has no power
After installing your signal
booster system, you have
no signal or reception.
Verify that the booster switch is turned on.
Connect the power supply to an alternate power source. Be sure
the AC outlet is working and is not controlled by a wall switch that
can cut power to the outlet. If the green
POWER LED
on the signal
booster is OFF, return the power supply to SureCall. Contact tech
support at 1-888-365-6283 or [email protected], or go to
www.surecall.com and log on to online support to receive a Return
Merchandise Authorization. (RMA)
Check the strength of the outside signal as close as you can to the
outside antenna. (see instructions on page 14)
Double-check all signal booster and antenna cable connections.
Be sure your signal booster’s dB gain is turned up to full power on
each dial. (see page 8)
