www.SuperiorFireplaces.US.com
127042-01A
20
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
POSSIBLE CAUSE
1. Gas leak.
See Warning
statement above
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking
exhaust gasses into sys
-
tem
5. Glass too loose and air tight
gasket leaks in corners after
usage
6. Bad thermopile or thermo
-
couple
7. Improper vent cap instal
-
lation
8. Abnormal temperature in
firebox due to doors not
being fully open
1. Gas leak.
See Warning
statement above
2. Control valve defective
1. Gas leak.
See Warning
statement above
1. Air holes at burner inlet
blocked
2. Burner flame holes
blocked
3. Improper venting or ex
-
cessive blockage
4. Excessive amounts of
embers and pan material
OBSERVED PROBLEM
Fireplace produces un
-
wanted odors
Fireplace shuts off in use
Gas odor even when control
knob is in OFF position
Gas odor during combus
-
tion
Dark residue on logs or
inside of fireplace
REMEDY
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 9)
1. Fireplace has been tested for
up to 40 mph winds. However,
extreme conditions may occur.
See
Lighting Instructions
on
page 12
2. Contact local propane/LP or
natural gas company
3. Clean pilot (see
Cleaning and
Maintenance,
page 14)
4. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 9)
5. Tighten glass
6. Replace faulty component
7. Check for proper installation
and freedom from debris or
blockage
8. See
Safety Device
, page 15
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 9)
2. Replace control valve
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 9)
1. Clean out air holes at burner
inlets. Periodically repeat as
needed
2. Remove blockage or replace
burner
3. Have the vent system in
-
spected, including the ter
-
mination cap. Remove any
restrictions or obstruction
4. Clear excess embers until a
minimum gap of 1/2" remains
under the grate
