SuperiorFireplaces.us.com
900719-00B
39
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Heater produces unwanted odors
1. Heater burning vapors from
paint, hair spray, glues, cleaners,
chemicals, new carpet, etc. (See
IMPORTANT
statement above)
2. Low fuel supply (propane/LP
only)
3. Gas leak.
See Warning state-
ment at top of Page
1. Open window to ventilate room.
Stop using odor causing prod-
ucts while heater is running
2. Re
fi
ll supply tank (propane/LP
only)
3. Locate and correct all leaks
(see
Checking Gas Connections,
Page 15)
Heater shuts off in use (ODS
operates)
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Open window and/or door for
ventilation
2. Contact local natural or propane/
LP gas company
3. Clean ODS/pilot
(see Cleaning
and Maintenance, Page 30)
Gas odor even when control knob
is in OFF position
1. Gas leak.
See Warning state-
ment at top of Page
2. Control valve or gas control
defective
1. Locate and correct all leaks
(see
Checking Gas Connections,
Page 15)
2. Replace control valve or gas
control
Gas odor during combustion
1. Foreign matter between control
valve and burner
2. Gas leak.
See Warning state-
ment at top of Page
1. Take apart gas tubing and re-
move foreign matter
2. Locate and correct all leaks
(see
Checking Gas Connections,
Page 15)
Log set cycles to pilot, but room tem-
perature drops to a lower than ideal
level before log set comes back on
1. Optional Hand-held remote
control is too close to heater
1. Move hand-held remote control
unit farther away from the heater
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT:
Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
