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900719-00B

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burners do not light after ODS/
pilot is lit

1. Inlet gas pressure is too low

2. Burner ori

ce(s) clogged

3. Mislocated crossover tube

1. Contact local natural or propane/

LP gas company

2. Clean burner(s)

(see Cleaning

and Maintenance, Page 30)

replace burner ori

ce(s)

3. Contact quali

ed service person

Delayed ignition of one or both
burners

1. Manifold pressure is too low

2. Burner ori

ce(s) clogged

3. Mislocated crossover tube

1. Contact local natural or propane/

LP gas company

2. Clean burner(s)

(see Cleaning

and Maintenance, Page 30)

replace burner ori

ce(s)

3. Contact quali

ed service person

Burner back

ring during combustion

1. Burner ori

ce is clogged or dam-

aged

2. Damaged burner

3. Gas regulator defective

1. Clean burner

(see Cleaning

and Maintenance, Page 30)

replace burner ori

2. Replace damaged burner

3. Replace gas regulator

Yellow

ame in middle burner during

burner combustion

1. Not enough air

2. Gas regulator defective

1. Check burner(s) for dirt and debris.

If found, clean burner(s)

(see

Cleaning and Maintenance,
Page 30)

2. Replace gas regulator

Slight smoke or odor during initial
operation

1. Residues from manufacturing

processes and logs curing

1. Problem will stop after a few

hours of operation

Heater produces a whistling noise
when burners are lit

1. Set the unit to HI by using the

remote when burners are cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged burner

ori

ce(s)

1. Set the unit to LO by using the

remote and let warm up for a
minute

2. Operate burners until air is

removed from line. Have gas
line checked by local natural or
propane/LP gas company

3. Observe minimum installation

clearances

(see Pages 9-12)

4. Clean burners

(see Cleaning

and Maintenance, Page 30)

replace burner ori

ce(s)

White powder residue forming within
burner box or on adjacent walls or
furniture

1. When heated, vapors from furni-

ture polish, wax, carpet cleaners,
etc. may turn into white powder
residue

1. Turn heater off when using furni-

ture polish, wax, carpet cleaners
or similar products

Moisture/condensation noticed on
windows

1. Not enough combustion/ventila-

tion air

1. Refer to

Air for Combustion and

Ventilation

requirements

(Page 6)

Heater produces a clicking/ticking
noise just after burners are lit or
shut off

1. Metal expanding while heating

or contracting while cooling

1. This is normal with most heaters.

If noise is excessive, contact
quali

ed service person

Содержание VCT4032ZEN

Страница 1: ...s an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ventila...

Страница 2: ...read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater WARNING FIRE EXPLOSION AND ASPHYXIATION HAZARD Improperadjustment alterati...

Страница 3: ...iththe fireplace screen and hood in place before running heater The fireplace screenshallhaveopeningsforintro duction of combustion air Keep the appliance area clear and free from combustible material...

Страница 4: ...1 Log Base Assembly PRODUCT IDENTIFICATION Log Set Base Assembly Front Burner Remote Control Figure 2 Fireplace Co nt S M T W T F S AM PM RO O M SE T P1 A P1 P2 P2 Pi lo t O N T H E R M O O F F u PR...

Страница 5: ...ealer where you purchased the appliance Install and use appliance with care Follow all local codes In the absence of local codes use the latest edition of The National Fuel Gas Code ANSI Z223 1 NFPA 5...

Страница 6: ...confined Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them DETERMINING FRESH AIR FLOW FOR FIREPLACE LOCATION Determining if You Have a Confine...

Страница 7: ...200 Btu Hr maximum the space can support 73 000 Btu Hr actual amount of Btu Hr used The space in the example is a confined space because the actual Btu Hr used is more than the maximum Btu Hr the spac...

Страница 8: ...rings or operating heater where impurities such as but not limited to tobacco smoke aromatic candles cleaning fluids oil or kerosene lamps etc in the air exist may discolor walls or cause odors WARNIN...

Страница 9: ...ot permitted ELECTRICAL HOOKUP This fireplace includes a blower which must be connected to either a wall receptacle or the electrical receptacle that is included within the fireplace If the receptacle...

Страница 10: ...ce gas regulator to gas supply See Connecting Fireplace to Gas Supply Page 14 9 Route blower electrical cord through ac cess holes in either side of fireplace CONVENTIONAL FIREPLACE INSTALLATION Conve...

Страница 11: ...talling a mantel above the fireplace you must follow the clearances shown in Figure 16 Page 12 Follow the instructions below to install the fireplace in this manner 1 Frame in rough opening Use dimens...

Страница 12: ...sembly WARNING Do not allow noncombustible materials to cover any necessary openings like louvered slots WARNING Useonlynoncom bustiblemortaroradhesiveswhen overlapping the front facing with noncombus...

Страница 13: ...Use only new black iron or steel pipe Inter nally tinned copper tubing may be used in certain areas Check your local codes Use pipe of 1 2 diameter or greater to allow proper gas volume to fireplace...

Страница 14: ...ulator on Propane LP Supply Tank with Vent Pointing Down External Regulator Propane LP Supply Tank Vent Pointing Down CONNECTING FIREPLACE TO GAS SUPPLY Installation Items Needed 5 16 hex socket wrenc...

Страница 15: ...eaks after installing or servicing Correct all leaks at once WARNING Never use an open flame to check for a leak Applyanoncorrosiveleakdetec tion fluid to all joints Bubbles forming show a leak Correc...

Страница 16: ...off Valve Figure 23 Checking Gas Joints for Propane LP Gas Propane LP Supply Tank Figure 22 Checking Gas Joints for Natural Gas Gas Control Valve Equipment Shutoff Valve Equipment Shutoff Valve Gas Me...

Страница 17: ...contain important safety and warranty information 1 Place fiber ramp log in center of chassis as shown in Figure 28 The fiber ramp log can be identified by the shape and much lighter weight when compa...

Страница 18: ...ke sure the flame from the ember pan does not touch the ember bed log Figure 31 Installing Right Ember Bed Log VRT4036 Right Ember Bed Log Hole Underneath Grate Prong 5 The left middle log has a groov...

Страница 19: ...the rear log and the left middle log Make sure to place the projection on the bottom of the left top log into the recessed areas on the rear and left middle logs see Figure 36 10 Rest the middle cros...

Страница 20: ...ssed on the back of each piece for identification purposes Please note that VRT4032 series burner systems do not include ember chunks 2 Two ember materials are supplied with this log set Platinum Brig...

Страница 21: ...ee Page 43 for part numbers 4 Installfireplacescreenbyplacingthescreen brackets on top of the fireplace screen brackets as shown in Figure 42 Push the bottom of the screen inward against the magnetic...

Страница 22: ...ll come on automatically within one minute when the selector switchisintheONpositionafter the pilot is lit 3 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you...

Страница 23: ...nate the backlight will not respond to associated zone function To activate any command the backlight for the screen must be on and the command must be touched before the backlight goes off Powered vi...

Страница 24: ...Intermittent Pilot Ignition IPI Spark to Pilot only continuous standing pilot not allowed Pilot flame will be ignited before turn Main Flame ON LCD Displays MODE Zone ON is displayed ROOM TEMP Zone Me...

Страница 25: ...E Zone Blank THERMOSTAT ON LCD Displays MODE Zone THERMO and ON are displayed ROOM TEMP Zone Measured tempera ture is displayed SET TEMP Zone SET TEMP is dis played TIME PROG Zone Current day indicato...

Страница 26: ...setting To enter Program Setup touch and hold the TIME PROG Zone for 5 seconds Program OFF LCD Displays MODE Zone OFF ROOM TEMP Zone Measured tempera ture is displayed SET TEMP Zone Blank TIME PROG Z...

Страница 27: ...s the control back ON and the room temperature is still 95F or greater the transmitter will switch to back manual OFF and send another OFF command the next time the transmitter reads updates the room...

Страница 28: ...replace is shut off the blower will continue to operate until the fire place temperature cools The blower also includes a variable speed control Turn the knob clockwise to turn the blower to the high...

Страница 29: ...d by fireplace causing brief patches of orange flame Figure 48 shows the correct burner flame The front ember burner should have a small blue flame When the ember material is ap plied the embers will...

Страница 30: ...e Keep these holes clear of dust dirt lint and pet hair Clean these air in let holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three mo...

Страница 31: ...t Outlet Thermocouple To S Terminal on Main Module Main Burner Battery Pack Primary or Backup Dry Contact Switches To Pilot Igniter From Pilot Thermocouple Regulator Inlet Gas Valve Valve Step Motor B...

Страница 32: ...Gas Propane LP Ignition Electronic Manifold Pressure 8 W C Inlet Gas Pressure in of water Max 14 W C Min 11 W C VRT4036ZEN Rating Variable 22 000 33 000 Btu Hr Type Gas Natural Ignition Electronic Man...

Страница 33: ...tion sequence and observe the voltage while the system is lighting under load The system will not function under 3 8 volts and batteries should be replaced if the voltage is under 4 0 volts 2 Plug pow...

Страница 34: ...ower supply box 7 Check the igniter connection at both the control module and the ODS pilot Connect if loose 8 Free igniter cable if pinched by any metal or tubing Keep igniter cable dry 9 Replace wir...

Страница 35: ...ould be hand tight plus 1 4 to 1 2 turn You should not be able to loosen the thermocouple at the control valve with your hand Check the thermocouple terminal connec tion at the control module If it is...

Страница 36: ...while the system is lighting under load The system will not function under 3 8 volts and batteries should be replaced if the voltage is under 4 0 volts 3 Check thermocouple terminal connection at the...

Страница 37: ...uld work within 20 feet of the burner system If it does not re place the batteries in the remote and battery supply box Burner system shuts off Control module sounds 1 long beep 1 Control module is to...

Страница 38: ...lator Slight smoke or odor during initial operation 1 Residues from manufacturing processes and logs curing 1 Problem will stop after a few hours of operation Heater produces a whistling noise when bu...

Страница 39: ...ng Gas Connections Page 15 2 Replace control valve or gas control Gas odor during combustion 1 Foreign matter between control valve and burner 2 Gas leak See Warning state ment at top of Page 1 Take a...

Страница 40: ...hazards NOTICE All accessories may not be available for all fireplace models VINTAGE FIBER LINER KITS Cat No H9076 Model SBLQ32SVF 32 Cat No H9077 Model SBLQ36SVF 36 PERIMETER TRIM ACCESSORY Cat No F1...

Страница 41: ...SEMBLY MODELS VRT4032ZEN VRT4032ZEP VRT4036ZEN AND VRT4036ZEP 33 22 29 21 16 36 15 19 2 30 31 8 44 18 17 25 20 35 34 12 12 13 39 38 28 7 6 5 1 10 14 12 23 24 3 4 37 26 32 11 9 Cat No Model F1199 VRT40...

Страница 42: ...42 1 07 mm Middle 1 16 J3671 Orifice 075 1 90 mm Middle 1 16 J3675 Orifice 0453 1 15 mm Middle 1 17 J8079 Orifice 0 028 0 711 mm Pan 1 17 F3135 Orifice 0 052 1 321 mm Pan 1 17 J3619 Orifice 0 038 0 96...

Страница 43: ...26 Cord Power Supply 1 J3795 Wire Harness 1 J3658 Plate Warning 1 J6207 Kit Platinum Embers 1 J6208 Kit Glowing Embers rockwool 1 F2950 Remote Control ODS Touchscreen 1 F2957 ODS Spark Wire 1 J6585 Pl...

Страница 44: ...7662 Electrical Duct Assembly 1 4 J6918 Spacer Top 4 5 J6934 Cover Gas Conduit Plate 5 6 J6775 ASM 32 Fireplace System Screen 1 J6776 ASM 36 Fireplace System Screen 1 7 J6492 Magnet Door Latch 2 8 J67...

Страница 45: ...43 J6646 Log Left Middle 1 7 F2944 K2008 Log Right Middle 1 8 J6636 J6647 Log Rear Middle 1 9 J7518 J6648 Log Rear 1 10 J6637 J6637 Log Left Top 1 11 J6638 J6650 Log Middle Crossover 1 12 J6639 J6651...

Страница 46: ...r web site at SuperiorFireplaces us com REPLACEMENT PARTS See Pages 41 45 for a complete replacement parts list Use only parts supplied from the manufacturer Normally all parts should be ordered throu...

Страница 47: ...tural or propane gas only Burning conventional fuels such as wood coal or any other solid fuel will cause damage to the Product will produce excessive temperatures and could result in a re hazard c da...

Страница 48: ...tributor for fireplace code information Printed in U S A 2016 Innovative Hearth Products P N 900719 00 Rev B 05 2017 1508 Elm Hill Pike Suite 108 Nashville TN 37210 SuperiorFireplaces us com Record th...

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