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11. Warranty
The scope of warranty of our delivered products is limited only to what we manufactured.
Warranty (period and description)
Period
The warranty period applies only to new products and represents 18 months after the ship-
ment or 12 months after the actual operation, whichever is shorter.
Description
If the product failed within the warranty period, in the case where mounting is done prop-
erly, connection and maintenance & administration are followed according to the mainte-
nance manual, and the product is properly run based on the specification on the catalog or
under conditions agreed between us, we will repair or provide an alternative product at our
discretion for free of charge.
However, as far as the product is connected with customers' other devices, we will not in-
demnify those expenses on dismounting from/mounting on the devices, etc. and other as-
sociated construction expenses, transportation expenses and opportunity loss and opera-
tion loss the customers suffered from, and other indirect damages.
Exclusion
from the
warranty
The following items will be excluded from the warranty:
1. A breakdown resulting from defects in the mounting of the product and connection with
other devices, etc.
2. A breakdown resulting from insufficient maintenance & administration and improper
handling of the product, including a case that the product is not stored according to our
defined storage manual.
3. A breakdown resulting from operation which does not fall within our specification and
other operation conditions and use status we hardly can know or a failure caused by the
use of lubricant which we do not recommend.
4. A breakdown resulting from defects, special specification, etc. of device prepared and con-
nected by customer.
5. A breakdown resulting from modification or reconstruction of the product.
6. A breakdown resulting from defects in parts supplied or specified by customers.
7. A breakdown caused by inevitable force including earthquake, fire, flood disaster, salt
damage, gas damage, and lightning strike, etc.
8. Warranty of natural wear and tear, abrasion, and deterioration of consumable parts such
as bearing and oil seal, etc. under normal usage.
9. A breakdown caused for reasons not attributable to each of the above item.
