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6506-209-001 REV F
www.stryker.com
Warranty
To obtain parts and service
Stryker products are supported by a nationwide network of dedicated Stryker Field Service Representatives. These
representatives are factory trained, available locally, and carry a substantial spare parts inventory to minimize repair time.
Simply call your local representative or call Stryker Customer Service at 1-800-327 -0770.
Return authorization
Product cannot be returned without prior approval from the Stryker Customer Service Department. An authorization
number will be provided which must be printed on the returned product. Stryker reserves the right to charge shipping and
restocking fees on returned product. Special, modified, or discontinued products are not subject to return.
Damaged product
ICC Regulations require that claims for damaged product must be made within fifteen (15) days of receipt of the product.
Do not accept damaged shipments unless such damage is noted on the delivery receipt at the time of receipt. Upon
prompt notification, Stryker will file a freight claim with the appropriate carrier for damages incurred. Claims will be limited
in amount to the actual replacement cost. In the event that this information is not received by Stryker within the fifteen (15)
day period following the delivery of the product, or the damage was not noted on the delivery receipt at the time of receipt,
the customer will be responsible for payment of the original invoice in full within thirty (30) days of receipt. Claims for any
incomplete shipments must be made within thirty (30) days of invoice.
International warranty clause
This warranty reflects U.S. domestic policy. Warranty outside the U.S. may vary by country. Contact your local Stryker
Medical representative for additional information.