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TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 OF 4
CONDITION
TROUBLESHOOTING
Water Is On The
Floor
Caution!
Disruption of power or malfunctioning condensate pan (or electric coil
overflow condensate pan) may cause water to overflow pan and seep onto flooring
causing damage! Until condensate pan(s) are functioning (or are replaced), follow
these procedures:
Use wet vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drain into. Swap out regularly until case has
completely drained.
When power to case is restored, condensate pan should function properly and
water will no longer overflow onto flooring.
Check that the drain trap is free of debris.
Check that the drain PVC is correctly positioned over condensate pan.
Check store conditions. To prevent condensation in Type I environments, maximum
conditions are to be 55% humidity / 75° Fahrenheit. For Type II environmants,
maximum conditions are to be 60% humidity / 80° Fahrenheit. See serial label
(at case rear near main power switch) for NSF® Type of your case.
Check that electric coil overflow condensate pan is properly plugged in or connected.