FLX-E Operations Manual Rev F
Page 24
Table of Contents
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9
Warranty Information
9.1
Warranty Summary
All Stewart Audio amplifiers and accessories, unless excluded in this summary, are covered by a 3-year
limited warranty on parts and labor from the data of purchase. In order to be eligible for warranty repairs,
the amplifiers and accessories must have been purchased through an authorized Stewart Audio dealer and
submitted by the original purchaser. This warranty is only valid in the country in which the amplifier was
purchased.
9.2
Eligibility Requirements
Stewart Audio warrants against all malfunctions which come as a result of component or manufacturer
defect. The amplifier is also covered from all failures which arise during the warranty period (3 years from
date of purchase) that are not a result of misuse. The following actions will void your warranty:
The power cord or AC plug has been damaged through misuse.
The amplifier has been exposed to moisture or extreme temperatures.
The amplifier has been dropped, items have been dropped on the amplifier, or the enclosure has
been damaged.
The amplifier has been opened by the operator.
The amplifier was improperly packaged when sending to the factory for repair, resulting in damage.
Any of the precautions or instructions found in this manual were not followed.
Damages resulting to the amplifier which are not covered under this warranty can be factory-repaired at
cost to the customer. Use the contact information below to initiate the repair process.
9.3
Non-warranty Repairs
An estimate for all non-warranty repairs will be provided to the customer once the unit has been
shipped to the factory. The customer is responsible to approve this estimate within 7 days. If the
repairs are not approved within 14 days, Stewart Audio reserves the right to consider the unit scrap and
may discard it. Payment for non-warranty repairs must be submitted to Stewart Audio before the
product will be returned to the customer.
