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Troubleshooting

Vividimage

®

4K Surgical Display

OPM3000, Rev. C

Operation Manual

17

Troubleshooting

Please follow these troubleshooting tips prior to contacting Customer Support.

The image is not displayed on the screen

•

Are the power cord and external power supply connected properly and are the power cord and AC outlet
functional?

•

Are the computer and/or video source(s) connected to the monitor properly?

•

Are the computer and/or video source(s) turned on?

•

Was the monitor turned on by pressing the power button?

•

Has an input (video) signal been chosen that correlates to the video input(s) on the monitor?

•

Is the monitor connected to a computer that is in power-saving mode (check computer manual for this
feature)?

•

Is the video cable functional?

The user interface buttons do not work

•

Is keypad lock on?

The image is shifted or not centered

•

If using a scope, it may not be centered with the camera head.

The image is glaring or dark

•

Decrease/Increase the Brightness of the monitor.

•

If using a camera as the video source, perform a "White Balance" and check the "Iris Control" on the camera
(see camera's operating manual for instructions).

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Содержание Vividimage RLM274K

Страница 1: ...gh Definition Surgical Display Operation Manual RLM274K Vividimage 4K 27 Surgical Display RLM314K3 Vividimage 4K 31 Surgical Display RLM274KNPWR Vividimage 4K 27 Surgical Display Without Power Supply RLM314K3NPWR Vividimage 4K 31 Surgical Display Without Power Supply ...

Страница 2: ... any interference received including interference that may cause undesired operation Compliant with the ANSI AAMI ES60601 1 2005 standard Function Intended Application and Mode of Operation The Vividimage 4K Surgical Displays are intended to be used in hospital environments in the displaying and viewing of video and graphics for review and analysis by trained medical practitioners The mode of oper...

Страница 3: ...e back of the monitor 4 M4 Pan head Phillips screws 8mm taped to the back of the monitor 4 M4 Pan head Phillips screws 12mm taped to the back of the monitor 1 Operation Guide Monitor identification stickers black and white Note Retain the carton and packing material for transporting the monitor Model Number Part Number Vividimage 27 4K Vividimage 31 4K RLM274K RLM314K3 UL CUL Classified Mark Video...

Страница 4: ...om power To remove power unplug the device power cord from the outlet WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture Essential performance may be compromised when EMC disturbances cause a video signal to be lost or degraded To maintain essential performance specify a backup port that the display can switch to Average life for the unit is 5 0 y...

Страница 5: ... heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Even though the monitor is classified as surgical medical grade use caution around liquids as you would with any electrical appliance Portable RF communications equipment including peripherals such as antenna cables and external antennas should be used no closer than 30 cm 12 inches to a...

Страница 6: ...plug directly into the AC outlet Do not remove or insert the power plug with wet hands Doing so could result in electric shock Image Image persistence on LCD monitors is caused by the continuous display of static graphics on the screen for extended periods of time Do not display a static image for more than eight 8 hours An afterimage may remain To prevent image persistence power off the monitor w...

Страница 7: ... Picture Menu 13 Layout Menu 14 System Menu 14 Settings for Fixed Presets 15 Maintaining the Monitor 16 Cleaning the Monitor 16 Storing the Monitor 16 Troubleshooting 17 The image is not displayed on the screen 17 The user interface buttons do not work 17 The image is shifted or not centered 17 The image is glaring or dark 17 Specifications 18 Glossary 20 Cable Pin Outs 22 EMC Tables 23 Customer S...

Страница 8: ...t head socket screws You need only four screws to attach the monitor For mounts under 5mm 0 2in thick use the shorter pan head Phillips screws For mounts with thicker mounting plates use the longer pan head Phillips screws For the HarmonyAIR yoke which has countersunk holes in its mounting plate use the 4 four M4 x 18mm flat head socket screws If these screws aren t available use screws that are 4...

Страница 9: ...nnecting the monitor to a video source always turn the main power switch off connect the video source wait about 10 seconds and then turn the main power switch on e Reattach the cable cover with the included screws Turn on the monitor f Turn on the main power switch and then press the front power button g Orient the monitor in either landscape or portrait mode if it s attached to a suspension syst...

Страница 10: ...or buttons to select a number from 0 to 9 and then press the button to move to the next digit Press when you re done The keypad remains unlocked until you lock it again To lock the keypad 1 Make sure you ve set a password other than 0000 and the OSD menu is not displayed See Set Password on page 15 2 Press the and buttons together Menu You can change the monitor s settings by pressing the Menu but...

Страница 11: ... video source you want is highlighted 3 Press the button to select the highlighted video source If the display is showing a source other than the selected source the selected source may have no signal and the display is instead showing the backup source After you make sure the selected source is properly connected and turned on press the Source button and then the 8 button to display the selected ...

Страница 12: ... 13 LAP1 LAP2 LAP3 LAP4 ARTHO1 ARTHO2 ARTHO3 PACS Endo4K User Preset 1 User Preset 2 User Preset 3 Save Preset Gamma page 13 1 6 1 8 1 9 2 0 2 2 2 4 Mon1 DICOM Backlight Brightness page 13 Contrast page 13 Color Saturation page 13 Hue page 13 Black Stretch page 13 White Stretch page 13 Digital Brightness page 13 Red Gain Green Gain and Blue Gain page 13 Color Temperature page 13 Red Bias Green Bia...

Страница 13: ...ightness on page 20 Red Gain Green Gain and Blue Gain Increasing the gain of a color multiplies the proportion of that color by a factor Red Green and Blue can be adjusted separately The Color Temperature setting also changes these settings Red Gain Green Gain and Blue Gain all have a value of 50 by default and when you set Color Temperature to 6500K For more information see Gain Red Green Blue on...

Страница 14: ...ault is Off Test Pattern Displays a series of test patterns that help you find problems such as dead pixels The test patterns keep repeating until you turn the display off or until you choose this menu item again The test pattern ignores all video settings except Backlight Brightness If you change a setting the change takes affect when the test pattern is done System Menu OSD Timeout The OSD time ...

Страница 15: ...ixed presets and the factory default You cannot modify these presets To choose a preset see Preset Menu on page 12 To reset the values to the factory defaults click the Menu button go to the System menu and select Factory Reset For more information see Factory Reset on page 15 Lap1 Lap2 Lap3 Lap4 Antrho1 Anthro2 Anthro3 PACS Endo4K Factory Gamma MON1 2 2 1 9 MON1 2 0 2 0 2 0 DICOM 1 8 2 2 Backgrou...

Страница 16: ...and can be used for cleaning and or disinfecting according the product s labeling to ensure the panel does not become compromised To clean the display 1 Turn off the main power switch which is on the back of the monitor 2 Clean with a soft cloth moistened with a DebMed Coverage product 3 Wipe the display area and enclosure 4 Wipe the display area dry with a clean soft cloth NOTE If the STERIS prod...

Страница 17: ...e monitor turned on by pressing the power button Has an input video signal been chosen that correlates to the video input s on the monitor Is the monitor connected to a computer that is in power saving mode check computer manual for this feature Is the video cable functional The user interface buttons do not work Is keypad lock on The image is shifted or not centered If using a scope it may not be...

Страница 18: ...ED backlight Contrast 1000 1 Typical Viewing Angle Horizontal Vertical 178 Color Gamut CIE 1931 DICOM Calibration Yes for DICOM compliant grayscale visualization Backlight Stabilization Yes for uniform color and brightness over life of display Impact Protection Impact resistant and scratch resistant front glass IK06 rating Patient Vicinity Safe UL safety rated Low leakage current rating compliant ...

Страница 19: ...C22 2 No 60601 1 2008 Medical Electrical Equipment Part 1 General Requirements for Basic Safety and Essential Performance includes National Differences for Canada EN 60601 1 2006 CORR 2010 Medical electrical equipment Part 1 General requirements for basic safety and essential performance EU Regulation 2017 745 of the European Parliament and of the Council of 5 April 2017 Compliance RLM274KNPWR and...

Страница 20: ... more of that color and an area with less of that color Color Saturation Saturation refers to the purity of color components Red Green or Blue Adjusting color saturation impacts all colors at the same time No saturation 0 means all colors are reduced and the image is black and white Changing saturation changes the emphasis of the selected color component Contrast Contrast is the differentiation be...

Страница 21: ...ersa can be accomplished by rotating the Surgical Display Hue Hue refers to the shade of the colors Adjustment of this feature is applicable primarily to analog signal sources S Video RGB and VGA are analog signals Adjustment of hue will help to correct abnormalities in the signal The adjustment can help in restoring the natural look of the colors Original Color Proportions Bias Increase New Color...

Страница 22: ... TMDS Data1 5 TMDS Data1 Shield 6 TMDS Data1 7 TMDS Data0 8 TMDS Data0 Shield 9 TMDS Data0 10 TMDS Clock 11 TMDS Clock Shield 12 TMDS Clock 13 CEC 14 Reserved HEC Data 15 SCL 16 SDA 17 DDC HEC CEC Ground 18 5V Power 19 Hot Plug Detect HEC Data 1 Lane 0 2 Ground 3 Lane 0 4 Lane 1 5 Ground 6 Lane 1 7 Lane 2 8 Ground 9 Lane 2 10 Lane 3 11 Ground 12 Lane 3 13 Ground 14 Ground 15 Auxiliary Channel 16 G...

Страница 23: ...014 Vividimage 4K Surgical Display guidance and manufacturer s declaration electromagnetic emissions The Vividimage 4K Surgical Display is intended for use in the electromagnetic environment specified below The customer or the user of the Vividimage 4K Surgical Display should assure that it is used in such an environ ment Emissions test Compliance Electromagnectic environment guidance RF emissions...

Страница 24: ...s power quality should be that of a typ ical commercial or hospital environment Surge IEC 61000 4 5 1 kV differential mode 2 kV common mode Complies Mains power quality should be that of a typ ical commercial or hospital environment Voltage dips short interruptions and voltage variations on power supply input lines IEC 61000 4 11 5 UT 95 dip in UT for 0 5 cycle 40 UT 60 dip in UT for 5 cycles 70 U...

Страница 25: ... m Field strengths from fixed RF transmitters as determined by an electromagnetic site survey 1 should be less than the compli ance level in each frequency range 2 Interference may occur in the vicinity of equipment marked with the following sym bol 1 Field strengths from fixed transmitters such as base stations for radio cellular cordless telephones and land mobile radios amateur radio AM and FM ...

Страница 26: ...utput power of the communications equipment Rated maximum output power of transmitter W Electromagnectic environment guidance 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2 5 GHz 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0 73 1 1 2 1 2 2 3 10 3 8 3 8 7 3 100 12 12 23 For transmitters rated at a maximum output power not listed above the recommended separation distance d in meters m can be estimated using...

Страница 27: ...lation to this medical device should be reported to the manufacturer and competent authority in the country where the incident occurred STERIS Corporation 5960 Heisley Road Mentor OH 44060 United States STERIS Corporation 503 Canal Blvd Richmond CA 94804 United States 1 800 548 4873 Vividimage is a registered trademark of STERIS Corporation ...

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