Problem resolution
BA_Activa Lift 2 Elektro ©_D_10_2010
29
www.steelcase-village.de
E00
E01
E02
M1 - internal error
M2 - internal error
M3 - internal error
Unplug the power plug!
Contact customer service (See 9.2 Repairs
and spare parts on page 37).
E12
E13
E14
M1 - defective
M2 - defective
M3 - defective
Unplug the power plug!
Repair the external short circuit
and/or
Check cables to the motors.
Then restart the controller.
E24
E25
E26
M1 - overcurrent
M2 - overcurrent
M3 - overcurrent
Check for collision: Correct if necessary.
Max. load exceeded: Remove load from desk.
If the error persists: Contact customer service
(See 9.2 Repairs and spare parts on page 37).
E36
E37
E38
M1 - not connected
M2 - not connected
M3 - not connected
Motor not connected: Check cable / plug-and-
socket-connection to the motors and execute
RESET (See 6 Operation and settings on page 17).
E48
E49
Overcurrent - motor group 1
Overcurrent motor group 2
Check for collision: Correct if necessary.
Max. load exceeded: Remove load from desk.
E55
E56
Motor group 1 -
synchronisation is lost
Motor group 2 -
synchronisation is lost
Motor position is too different, if necessary
reduce load on the desk.
Execute RESET (See 6 Operation and settings
on page 17).
E60
Collision detected
Optional ISP function.
Remove cause.
E61
Motor swapped
Connection to the motor has been interrupted
or
Connect new motor.
Execute RESET (See 6 Operation and settings
on page 17).
E62
Overcurrent
Controller - total overcurrent - overload
E63
External sensor or cable not
connected
Check plug-and-socket-connection of external
crush-guard strip or other supplemental
module.
E64
Authentication error
Execute RESET (See 6 Operation and settings
on page 17).
E65
Overcurrent or short circuit
Check for collision: Correct if necessary.
Max. load exceeded: Remove load from desk.
E67
Overvoltage
Check for mains supply or power supply unit
fluctuations.
Display
Error description / cause
Measure