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Customer service

BA_Activa Lift 2 Elektro ©_D_10_2010

   37

www.steelcase-village.de

9    Customer service

9.1    Delivery, installation, instruction

The desk is normally delivered, assembled, and set up by the manufacturer or by the retailer.

The user is instructed in the operation of the device by the manufacturer or the retailer.

9.2    Repairs and spare parts

Original spare parts and accessories can be obtained from the manufacturer.

If errors or faults that occur cannot be corrected, please contact the Customer Service Department:

Service
hotline

9.3    Product monitoring

We would like to continue offering you safe and state-of-the-art products in the future.

If you would like to forward us suggestions for possible improvements in the safety and/or use of 
this product, please send us the completed information form (on the next page).

Steelcase Werndl AG

Georg-Aicher-Strasse 7
D-83026 Rosenheim, Germany

Hotline:

Telephone

+49 (0) 80 31  405 - 377

Fax

+49 (0) 80 31  405 - 378

e-mail

[email protected]

Country

Customer Service Hotline

France

+33 (0) 3 88 13 37 96

Great Britain

+44 (0) 17 53 68 02 00

Spain

+34 914 759 000 241

Italy

+39 (051) 65 00 708

The Netherlands
Belgium
Luxembourg
Scandinavia
The Baltics
Poland
The Czech Republic
Slovakia

+31 30 634 62 41

Other

+33 (0) 3 88 13 37 96

Содержание Activa Lift 2

Страница 1: ...BA_Activa Lift 2 Elektro _D_10_2010 www steelcase village de User Manual Translation of the original instructions Activa Lift 2...

Страница 2: ...with limitations 6 3 Product description 3 1 Technical data 7 3 1 1 Desk 7 3 1 2 Electrical components 7 3 1 3 Factory settings upon delivery 7 3 2 Components 8 3 3 Desk overview 9 3 4 Up down operato...

Страница 3: ...6 1 Reset after power switch on Memory 4x operator panel 24 6 6 2 Manual reset operator panel Memory 4x 25 6 6 3 Adjusting the desk height with the operator panel Memory 4x 26 6 6 4 Setting a memory p...

Страница 4: ...ork tables and desks Part 1 Dimen sions DIN EN 527 2 Office furniture work tables and desks Part 2 Mechan ical safety requirements DIN EN 527 3 Office furniture work tables and desks tests EN 60 335 1...

Страница 5: ...BA_Activa Lift 2 Elektro _D_10_2010 2 www steelcase village de...

Страница 6: ...the technology in Germany at the time they were designed and the acknowledged safety rules nevertheless haz ards can occur In this regard comply with the respective safety instructions Faults that ca...

Страница 7: ...s user manual is part of the scope of delivery even if the desk is resold This user manual is available on the Steelcase Werndl AG web site The website address is provided in the assembly instructions...

Страница 8: ...d changes to the product with regard to its construction and implementation Product loads exceeding the maximum loads specified by the manufacturer Improper maintenance maintenance by third parties or...

Страница 9: ...cludes Prohibited use Load lifting Use as a climbing aid Permanent storage of objects with a total weight of more than approx 75 kg Outdoor use Use in damp rooms 2 3 Safety The Activa Lift 2 desk shou...

Страница 10: ...lektro Dimensions See delivery note Weight See delivery note Controller and drive Temperature range at set up location 5 C 35 C Relative humidity 5 to 80 non condensing Nominal voltage 230 V AC 10 Nom...

Страница 11: ...wood or TechTop desktop Desktop crossbars Cable duct optional 2 side frames left right each with steel runner with adjusting screw to compensate for floor unevenness Steel telescopic column Top canti...

Страница 12: ...show one of many design variants of the Activa Lift 2 desk They are provided merely for the purpose of illustrating the desk components Figure 3 1 Desk Desk height adjustment is described in chapter 6...

Страница 13: ...o _D_10_2010 10 www steelcase village de 3 4 Up down operator panel The operator panel with the up and down functions is on the right or left underside of the desktop Figure 3 2 Up down operator panel...

Страница 14: ...e With the Memory 4x operator panel four different memory positions can be entered The setting of the memory positions is described in chapter 6 Figure 3 3 Operator panel Memory 4x The cable of the op...

Страница 15: ...eights Adjustment of optimal desk height sitting height is crucial to sit properly at the workstation The desk height that must be adjusted at the workstation is shown in the workstation analysis e g...

Страница 16: ...the controller do not match the values for another desk Risk of damaging the lifting mechanism After dismantling the desk e g for transportation purposes Always reattach the two side frames to the up...

Страница 17: ...for obstacles that are not visible WARNING Danger of injury or damage Set up the desk in such a manner that sufficient space for the complete lift move ments and space for maintenance is ensured WARN...

Страница 18: ...he setup location must satisfy the following prerequisites for the protection of the desk drives and controller The floor must have sufficient load bearing capacity The placement surface must be level...

Страница 19: ...rial recycling system 5 6 Dismantling CAUTION The values saved in the controller do not match the values for another desk Risk of damaging the lifting mechanism After dismantling the desk e g for tran...

Страница 20: ...cal data on page 7 There should be no heavy loads on the desktop e g devices or large amounts of paper Heavy loads make the height adjustment more difficult The desktop must be horizontal If the floor...

Страница 21: ...ured WARNING Danger of injury or damage When lifting the desktop or the attached components the attachment screws may tear When transporting or moving the desk only grasp the desk on the upper frame o...

Страница 22: ...er Workplaces accident preven tion regulations In this regard see also http www bgbau medien de pdf2 zh_z418 pdf 6 4 Placing the desk in service The desk can be variably set at a height between 680 mm...

Страница 23: ...The operator panel is located on the left or right of the desktop underside Figure 6 1 CAUTION Risk of damaging the operator panel Do not lean on the operator panel for support Do not place any objec...

Страница 24: ...inter rupt the reset process immediately Executing the reset process The reset process has now been executed If the button is released before the process is completely concluded the reset process wil...

Страница 25: ...djustment more difficult The desktop must be horizontal If the floor is uneven align the desktop via the adjustment screws on the feet See 5 4 Height compensation on page 15 Ensure that all connecting...

Страница 26: ...nd after each reestablishing of the connection to the mains sup ply e g plugging in the power supply cord it is necessary to execute a reset procedure See 6 6 1 Reset after power switch on Memory 4x o...

Страница 27: ...one side or if the lift movement is not uniform inter rupt the reset process immediately Executing the reset process The desktop up function is blocked The Down button is not active If the button is r...

Страница 28: ...er rupt the reset process immediately The reset process has now been executed If the button is released before the process is completely concluded the reset process will be interrupted and must be res...

Страница 29: ...devices or large amounts of paper Heavy loads make the height adjustment more difficult The desktop must be horizontal If the floor is uneven align the desktop via the adjustment screws on the feet Se...

Страница 30: ...ight is reached and the desk stops This ensures that the desk is aligned evenly horizontally if there is a load on one side Action Display 1 Select the height Press or until the desired height is disp...

Страница 31: ...heck whether the product is being operated as specified in the user manual In most cases this manual will help you to locate and cor rect the errors Some errors that may occur are indicated on the ope...

Страница 32: ...E49 Overcurrent motor group 1 Overcurrent motor group 2 Check for collision Correct if necessary Max load exceeded Remove load from desk E55 E56 Motor group 1 synchronisation is lost Motor group 2 syn...

Страница 33: ...se steps have been executed Unplug power plug Contact customer service E70 Change in the drive configuration Unplug the power plug and wait for at least 5 sec then execute RESET See 6 Operation and se...

Страница 34: ...plug connection between operator panel and controller Check power supply fuses on the building side No connection or loose con nection to the drives side parts Check or if necessary estab lish plug a...

Страница 35: ...screw screws Move desk all the way upward Move desk all the way downward Tighten screws Desk is unstable Desktop crossbar is not cor rectly inserted and bolted Unscrew screws Move desk all the way upw...

Страница 36: ...tact service hotline See 9 2 Repairs and spare parts on page 37 Noise development Telescopic bars are dirty or blocked by foreign matter Stop lifting lowering immedi ately Remove foreign object foul i...

Страница 37: ...tions The electrical equipment for the desk should be checked regularly Loose connections and dam aged cables should be repaired immediately Only remove or establish plug connections when the desk is...

Страница 38: ...not attempt to open the housing of the following components Controller Electric motor Columns Operator panel Mechanical hazard WARNING Unintentional lifting or lowering of the desktop can cause bodil...

Страница 39: ...onents and adaptations not supplied by Steelcase Werndl AG Unapproved changes to the product with regard to its construction and implementation Deliberate misuse Improper use 8 5 Cleaning and care Mot...

Страница 40: ...hotline 9 3 Product monitoring We would like to continue offering you safe and state of the art products in the future If you would like to forward us suggestions for possible improvements in the saf...

Страница 41: ...tro _D_10_2010 38 www steelcase village de Product monitoring form Steelcase Werndl AG Fax 49 0 80 31 405 378 Georg Aicher Strasse 7 e mail support steelcase com D 83026 Rosenheim Germany Product sugg...

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