4-1
Appendix
StarBoard PX-DUO-50P/65P
English
4. Appendix
4.1 Troubleshooting
Display-related problems
Problem
What to check
What to do
Is the PC power on?
Power on the PC.
Is the Plasma Display power
on?
Power on the Plasma Display.
Is the RGB cable connected
to the PC and the Plasma
Display properly?
Connect the RGB cable correctly. (For details
on how to connect, refer the Plasma Display
Operation Manual.)
Do you select the connector
to which the RGB cable is
connected on the plasma
display as the input signal?
Make sure that the connector to which the RGB
cable is connected is the same as that selected as
the input signal.
For laptop PCs, is external
(RGB) output selected?
Connect cable after starting up the PC, or switch
to external (RGB) output at the screen display
mode setting. (Method of switching differs by
PC. For instructions, refer the PC manual and
other documentation.)
Was the Plasma Display
switching done right (may be
assigned to a function key)?
Set so the Plasma Display and monitor are both
selected, or that just the monitor is selected. (For
details on selection, refer the PC manual and
other documentation.)
PC screen does not
display on the
Plasma Display.
Other than the above
Refer to the Plasma Display Operation manual.
Then if you cannot solve the problem, contact a
support centre.
Does the resolution of the PC
match the resolution
supported by the plasma
display?
Change the resolution of the PC screen to the
resolution supported by the plasma display. (For
details, refer to the Plasma Display Operation
Manual.) Once the resolution has been adjusted
properly, make sure to calibrate the pen position
before use.
Does the refresh rate of the
PC match the refresh rate
supported by the plasma
display?
Adjust the refresh rate of the PC screen to match
the refresh rate supported by the plasma display.
(Some PCs do not allow the refresh rate to be
set. For details, refer to the PC manual.)
The PC screen
displayed on the
plasma display is
distorted.
Other than the above
Refer to the "Troubleshooting" in the Plasma
Display Operation manual. Then if you cannot
solve the problem, contact a support centre.
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