StarBand
®
Installation and User Guide
22
conditions are infrequent and normally pass in approximately
10 minutes.
•
If the problem persists, please contact your installer for
assistance.
Only PWR, RX or PWR, RX & SYNC lights on the modem
•
Reset the modem (see the Modem Operation section for
additional details).
•
Make sure RF cables in the rear of the modem are securely
connected.
•
If there is bad weather (heavy rain or dark clouds) locally or
on the horizon, wait for weather to pass.
•
There may be bad weather at the StarBand hub. Such
conditions are infrequent and normally pass in approximately
10 minutes.
•
If the problem persists, please contact your installer for
assistance.
PWR, RX, SYNC and ON-line lights on modem, but can’t access
the internet from any PC
•
Wait five minutes as the modem may appear to be online, but
is actually in its start-up (boot) mode.
•
Reset the satellite modem (see the Modem Operation section
for details). After it has completed its boot process reboot your
PC.
•
Make sure that the cable connecting the PC to the modem is
securely connected on both ends (remember that a cross-over
Ethernet cable is required).
