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Our Guarantee
Our Guarantee
Our Guarantee
Our Guarantee
Stannah Lifts Ltd is pleased to guarantee our materials and workmanship, and
provide a maintenance and breakdown service, supplied by our sister company
Stannah Lift services, for a period of 12 months from completion of installation and
handover of the lift*, as follows:
•
We will provide regular planned maintenance visits at the frequency agreed in the
contract, subject to suitable access to the lift within normal working hours.
•
We will provide a full breakdown service within normal working hours, unless
caused by misuse, abuse, accidental damage or other matters outside of our
control, in which case it will be chargeable. Normal working hours are Monday to
Thursday 8.00am to 4.45pm, Friday 8.00am to 3.45pm. Evening and weekend
breakdowns will be charged at a premium rate, unless included within the contract.
•
Should any defect in workmanship or material become evident within such period
or in any part delivered under this contract, we undertake to repair or replace the
defective part, as soon as possible during normal working hours.
•
Our Guarantee does not cover repairs, replacements or adjustment which may be
required as a result of ordinary wear and tear, wilful or accidental damage,
misuse, neglect or any other cause beyond our control.
•
Lifting platforms must be regularly serviced by a technically competent Lift
Engineer. For the external option, we require that at least two service visits are
carried out at regular intervals annually in order to preserve the five year anti
corrosion warranty. Claims cannot be accepted for corrosion that occurs as a result
of misuse, neglect, unauthorised alterations or improperly repaired paintwork.
•
The address and telephone number of your nearest Service Branch is on the
‘Completion Notice’ and a full list of all service branches can be found on our
website www.stannahlifts.co.uk.
www.stannahlifts.co.uk.
www.stannahlifts.co.uk.
www.stannahlifts.co.uk.
*Our external products are also covered by a five year anti corrosion warranty.
WA R R A N T Y P R O M I S E
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