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Troubleshoot

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Содержание QEL 200

Страница 1: ...ww QEL 200 User Guide Wireless Stand Alone ...

Страница 2: ...onic or mechanical including photocopying recording or information storage and retrieval systems for any purpose without the express written permission of Stanley Security Solutions Inc This document is distributed as is without warranty of any kind either express or implied respecting the contents of this book including but not limited to implied warranties for the publication s quality performan...

Страница 3: ...red antenna impedance for each antenna type indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device Approved antennas are listed below Cet appareil est conforme aux normes d Industrie Canada exempts de licence RSS s Son fonctionnement est soumis aux deux conditions suivantes 1 cet apparei...

Страница 4: ...anagement Chapter 3 Wireless System 68 Components at Work for Wireless System 69 Develop a Site Plan 72 Organize Segment Data 73 Prepare Host Computer 75 Install Gateways 76 Gateway Configuration 77 Install Software 81 Configure Software Chapter 4 Wireless Management 116 Page Layout Chapter 5 Service Upgrade Chapter 6 Troubleshoot 126 Lockset Installation 128 Gateway 128 Software Chapter 7 Glossar...

Страница 5: ...Contents 5 ...

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Страница 7: ...Overview 1 ...

Страница 8: ...oor This system allows remote access to any environment no hardwiring is needed System Components A Stand Alone system has 3 components Component 1 Lockset Exterior Exterior Extérieur Interior Interior Intérieur 2 Core Keyset Core Core Core Operator Key Operator Key Operator Key O C 3 Proximity Cards Place near reader to grant access to factory default locksets Temporary Operator Card 125 kHz x 26...

Страница 9: ...der to grant access to factory default locksets Temporary Operator Card 125 kHz x 26 Bit 5 Gateway This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC ID WEF QZGW001 IC 7713A QZGW00...

Страница 10: ...10 Overview 7 Host Computer 8 Mobile Device optional ...

Страница 11: ...ndalone Locks 2 Standalone Management Wireless system Please see Chapter 3 for Wireless System setup instructions 1 Develop a Site Plan 2 Organize Segment Data 3 Prepare Host Computer 4 Install Software 5 Install Gateway s 6 Connect Gateway s to Lock s 7 Install Wireless Lock s 8 Understand Lockset Modes 9 Configure Software ...

Страница 12: ...12 Overview ...

Страница 13: ...Standalone System 2 ...

Страница 14: ...d Install Standalone Locksets Steps 1 Check Installation Settings 2 Document Lockset Identification 3 Prepare Doors 4 Install Locksets Check Installation Settings Standalone Locksets are for use inside protected areas For other applications such as outdoor use contact the factory for the appropriate NEMA enclosure Changes or modifications not expressly approved by Stanley Security Solutions could ...

Страница 15: ... www stanley com templates Install Locksets Use the installation instructions provided with the lockset package You can also find installation instructions at www stanley com installationinstructions Standalone Management Steps 1 Key Lock Unlock 2 Card Lock Unlock 3 Basic Functionality 4 Add Remove User s 5 Battery Functionality Key Lock Unlock Verify lockset operation by following these steps Ins...

Страница 16: ...de 1 Present proximity card twice in rapid succession 2 If ACL contains this card data lock will perform standard unlock sequence 3 Lock will enter Passage Mode accompanied by a visual cue 4 If ACL does not contain this card data a visual cue for Double scan Access Denied will occur along with an audio cue Return to Normal Mode 1 Present proximity card once do not present a second time within two ...

Страница 17: ...d a second time within two seconds 2 The card data will be added to the ACL as a normal operator 3 A visual cue for Card Added to Stand Alone ACL will occur along with an audio cue 4 Programming mode counter will reset to 10 seconds Remove User 1 While in Programming Mode present the proximity card twice in rapid succession 2 The card data will be removed from the ACL 3 A visual cue for Card Remov...

Страница 18: ...andalone System Low Battery Warning Both visual and audio Low Battery Mode cues will occur when battery power drops below a specified level Note At this point a normal load would last two weeks or less i e 6 ...

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Страница 69: ... software and gateway configuration for locksets 3 Gateway Connects to the Host Computer through a secure IP address Transfers data signals from Wireless locksets to and from the Host Computer 4 Wireless Lockset Battery operated lockset equipped with Stanley technology that controls user access at the door Communicates with the Gateway and grants user requests according to how they are configured ...

Страница 70: ...re Disc Software Quick Start Guide 5 Install Gateway s Gateway Installation Instructions and template Tools listed in the installation Instructions and template 6 Gateway Configuration Gateway Webpage 7 Install Wireless Lock s Lockset Installation Instructions and template Tools listed in the installation instructions and template Core Keyset or Plastic Thumb Core Wireless Card Temporary Operator ...

Страница 71: ...ior to the site survey If one is not available through your facilities maintenance or project engineer visit the site to take measurements to create one Gateway Specifications The Gateway is a wireless device connected to the Host computer through a secure IP address similar to the way your computer is connected to the internet It transfers data signals from Wireless Locksets to and from the Host ...

Страница 72: ... that do not make it from a lockset to a Gateway because of interference Interference can also reduce lockset battery life due to the constant re broadcasting of packets and lost connections to the gateways To achieve maximum efficiency in wireless system the frequency range must be managed effectively Therefore the installer must know the positions and channels of all the 2 4 GHz wireless devices...

Страница 73: ...e Segment Data Steps 1 Collect Gateway and Lockset Information 2 Collect User Information Collect Gateway Information During your site survey you have documented MAC numbers names capacities and physical locations of all gateways and locksets so you can identify and assign them to the correct location within the Stanley Intelli M Software Collect User Information You will need to gather the names ...

Страница 74: ... Settings Stanley software can be installed on the following server operating systems Microsoft Windows Vista Servers Microsoft Windows Server 2008 Vista Server Configuration 1 Power up the server 2 Navigate the following path Start Control Panel Programs Turn Windows Features On or Off Internet Information World Wide Web Services Application Development Features 3 Select ASP NET The NET Extensibi...

Страница 75: ...e server Image TBD Note If SQL has not been installed Select Yes When prompted create a strong database password Enter a combination of upper case lower case and numbers Select Complete for the Setup Type Click the Install button Click Finish to close the Stanley installer Windows Server 2008 Configuration 1 Power up the server 2 Press the Ctrl Alt Delete keys and enter the server password 3 Navig...

Страница 76: ...Wireless System 75 15 Exit the Configuration window 16 Go to Installing The Intelli M Access Software on page 18 ...

Страница 77: ...ick Add or Remove Programs 4 Click Add Remove Window Components which can be found onthe left side margin The Windows Component window will be displayed 5 Depending on the Operating System installed select i e check mark either Application Server or Message Queuing along with Accessories And Utilities Refer to Figure 6 Then click Next Image TBD ...

Страница 78: ...ant to use a specially designed locked enclosure Contact your dealer for more information Use the template provided with the Gateway package to prepare for installation You can also find the template at www stanley com templates Install Gateway Use the installation instructions provided with the Gateway package You can also find installation instructions at www stanley com templates Verify Operati...

Страница 79: ...used a AC to DC adaptor plus a cable the gateway leds will light green only Gateway Configuration Steps 1 Connect Gateway to Network 2 Configure IP Network Settings 3 Gateway Website Connect Gateway to Network Configure IP Network Settings Gateway Website Activity Indicator Ethernet Connection Power Port Power Indicator Link Indicator ...

Страница 80: ...o close the Intelli M Access installer Install Wireless Locksets Steps 1 Check Installation Settings 2 Document Lockset Identification 3 Prepare Doors 4 Install Wireless Locksets 5 Test Functionality Check Installation Settings Wireless Locksets are for use inside protected areas For other applications such as outdoor use contact the factory for the appropriate NEMA enclosure Changes or modificati...

Страница 81: ...ou can also find installation instructions at www stanley com installationinstructions Test Functionality Verify lockset operation by following these steps Or use a Temporary Operator Card to test functionality Insert the key that is labled O Insert the key that is labled O Insert the key that is labled O Lock Lock Lock Unlock Unlock Unlock Operator Key Operator Key Operator Key Place Temp Card ne...

Страница 82: ...want secure interior doors Each secured door also borders two Zones the interior of the floor building and the space you wish to secure You may re use the Inside Zone for the unsecured side of the door and create a new Zone e g Dental Records Room to serve as the name of the secured space When configuring access privileges you will grant access to the Dental Records Room Zone not the Door that bor...

Страница 83: ...holders Therefore you can modify the access privileges of a large number of Cardholders with one configuration change You can also change access privileges for a Cardholder by adding removing them from a Group Door Types Image TBD A Door Type is a template that describes the input and output configuration gathered into a single unit Intelli M installs several default Door Types Most or all your Do...

Страница 84: ...o a Door via Door Behavior as an unlock schedule to a Person via Group membership to define the hours they may access a Zone or to a Rule to define when it may be active For example when a Schedule is applied to a Door the Door will be unlocked during the Active Time Range blue section and unlocked during the Inactive Time Range white section A Holiday is a single day in which normal business hour...

Страница 85: ...ke Google Maps Each Peripheral is supported by a Plugin which is a software module which provides the bridge between Intelli M and the third party device service Use the Rules Engine to control the Peripheral For example you may instruct it to Record video on camera X when a card with invalid credentials are swiped at Door Y Energize output A when input B is raised Show live video in my browser on...

Страница 86: ...hange the default password Image TBD Create a Door 1 Log into the system 2 Press Configuration in upper right corner The main page in this section is the Doors Page 3 Click the Create Doors in Action pane on left side of window A pop up window will appear as shown in Figure XX Image TBD Choose a Door Name 1 Choose appropriate name e g Front Door Lobby Door 2 Click the IP Address or Serial Number c...

Страница 87: ...llations this is the currently selected time zone 2 Press Create and wait a few seconds 3 The Door will appear in the main Doors viewing area 4 Three status icons will appear next the left most icon will be a yellow triangle 5 In the icon legend lower left part of the window a yellow triangle means the Door s configuration has changed and needs to be updated This is normal for the first time creat...

Страница 88: ...n left part of window Image TBD Note The People Page displays all the Cardholders and Users in the system Right now there is likely only one User Admin the account you re currently using Image TBD 4 Click Create Person in the Actions menu A pop up window will appear as shown in Figure XX Image TBD 5 Enter a First Name and Last Name in the appropriate name fields Image TBD 6 Enter a Site Code and a...

Страница 89: ...reate update a Person or profile the information will be automatically sent to each Door there is no need to perform a Door Update Action Image TBD Note If you create or update a Person and you see a red wavy line in a field hover the cursor over that field and a message will appear explaining the problem Correct the problem and try again 13 Change the Admin password 14 Select the Admin rectangle ...

Страница 90: ...d you do not need to change the combo box Image TBD 6 Choose a Schedule Image TBD 7 Choose the Everyone Group Remember the Person People you created earlier belong to this Group Image TBD 8 Choose a Zone 9 Choose the Inside Zone Remember the perimeter Doors you created have their card readers providing access to the Inside Zone Image TBD 10 Click the Create button to save your new Access Privilege...

Страница 91: ...s link in the upper right corner of the window A popup window will appear as shown in Figure XX Image TBD 3 You ll see the Intelli M version number along with the trial license key and other information Enter the key you received when you purchased the product and the system will automatically be licensed ...

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Страница 116: ...Service Upgrades Updates 4 ...

Страница 117: ...Stanley Technical Support at 800 392 5209 Standalone Serviceable Parts Illustration with parts list Wireless Serviceable Parts Illustration with parts list Gateway Serviceable Parts Illustration with parts list Upgrade Standalone System to Wireless System Update Firmware Update Check online for update instructions templates and guides ...

Страница 118: ...Service Upgrade 123 ...

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Страница 120: ...Troubleshoot 5 ...

Страница 121: ...d fully Square drive was not inserted fully Fireplate F did not correctly align with exterior escutcheon Fireplate F did not correctly align with outside escutcheon Fireplate F did not correctly align with outside escutcheon Square drive must insert through latch and exterior escutcheon Square drive must insert through latch and exterior escutcheon Square drive must insert through latch and exteri...

Страница 122: ...nnected Batteries battery holder was not properly connected Batteries battery holder was not properly connected Batteries battery holder was not properly connected Push wire harness in to fully connect pins Push wire harness in to fully connect pins Push wire harness in to fully connect pins F D F Check that batteries and battery holder were correctly inserted Check that batteries were correctly i...

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Страница 132: ...Glossary 6 ...

Страница 133: ...ata signals from wireless reader locks to from the Host computer guest feature that enables you to add delete cardholders to a lock without reprogramming it host computer computer on which Stanley Intelli M software is installed IP address numeric address like 192 168 1 1 that identifies each device in a TCP IP network issue code access information a credential that allows reuse of the badge ID wh...

Страница 134: ...cific range of time may be comprised of several individual intervals timezone defined range of time for various access control activities unlock duration brief period of time the lock is unlocked user individual with a particular access credential wireless lockset lockset which controls access at the door and grants user requests according to how they re configured in Stanley software ...

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