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Table 3.0
General Pump Troubleshooting
Blocked Impeller
WARNING: Before servicing the pump, switch off the circuit breakers at the power source. Severe personal injury or death
may occur if the pump starts while your hand is inside the pump.
1. Turn OFF the pump. Switch off the circuit breaker to the pump motor.
2. Remove the pump lid and strainer basket.
3. Look inside pump for debris. Remove any debris found inside.
4. Replace the strainer basket and lid.
5. Switch on the circuit breaker to the pump motor.
6. Turn ON the pump, see if the problem is solved.
7. If the impeller is still blocked with debris and it is not possible to remove the debris using Steps 2 - 4, the pump will need
to be disassembled in order to access the inlet and outlet of the impeller.
Removal and Replacement of the Impeller and/or Mechanical Seal
WARNING: Before servicing the pump, switch off the circuit breakers at the power source. Severe personal injury or death
may occur if the pump starts while your hand is inside the pump.
1. Turn OFF the pump. Switch off the circuit breaker to the pump motor. If you are not replacing the motor, do not disconnect
the electrical wiring.
Problem
Possible Cause
Solution
1. Pump will not prime.
A. Suction air leak
B. No water in pump.
C. Closed valves or blocked lines.
D. Low voltage to motor.
Make sure see-through lid and o-rings are clean
and properly positioned. Hand tighten see-
through lid. Tighten all pipes and fittings on
suction side of pump. Be sure water in pool is
high enough to flow through skimmer.
Make sure strainer tank is full of water.
Open all valves in system. Clean skimmer and
strainer tank. Open pump and check for clogging
of impeller.
Check voltage at motor. If too low, pump will not
run.
2. Motor does not turn
A. No power to motor.
B. Pump jammed
Check that all power switches are on. Be sure
fuse or circuit breaker is properly set. Time set
properly? Check motor wiring at terminal.
With power off, turn shaft. It should spin freely.
If not, disassemble and repair.
3. Low flow
A. Dirty filter
B. Suction Leak
Back wash filter when filter pressure is high, or
clean cartridges.
See Problem 2
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