www.spacemanusa.com
Phone: (720) 328 - 1020
Email: [email protected]
www.spacemanusa.com
Phone: (720) 328-1020
Email: [email protected]
Troubleshooting
Problem: Product is too firm
Probable Cause
1. Inadequate mix in hopper
2. Improper mixing of product
3. Torque arm is not installed correctly
4. Viscosity adjustment is set incorrectly
Remedy
1. Ensure hopper is at least half full
2. Follow manufacturer instructions for mixing
product; ensure correct mix ratios
3. Install torque arm on dispensing door
4. Lower viscosity setting as required (Page 16)
Problem: Machine won’t operate in
FREEZE or WASH modes
Problem: Compressor doesn’t work
when machine is in FREEZE mode
Problem: Product is too soft
Problem: Drive shaft won’t remove
Probable Cause
1. Improper mixing of product
2. Missing, damaged, or incorrectly installed
scraper blades
3. Viscosity adjustment is set incorrectly
4. Beater is rotating counter-clockwise
Remedy
1. Follow manufacturer instructions for mixing
product; ensure correct mix ratios
2. Inspect scraper blades for damage and correct
installation
3. Increase viscosity setting as required (Page 16)
4. Call Spaceman USA Technical Support
Probable Cause
1. Machine is unplugged
2. Tripped circuit breaker or blown fuse
3. Machine has tripped safety reset
Remedy
1. Verify machine is plugged into power source
2. Verify and reset circuit breaker and/or fuse
3. Reset machine (Page 15)
Probable Cause
1. Machine has tripped safety reset due to
motor overload
Remedy
1. Reset machine (Page 15)
Probable Cause
1. Lubrication on square ends of drive shaft
2. Scoring due to lack of lubrication
Remedy
1. Do NOT lubricate the square end of the drive
shaft; contact Spaceman USA Technical Support
for instructions on removing and inspecting
drive shaft and gear box for damage
2. Replace Drive Shaft, use additional lubrication
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