69
VGF-HS1 3-98-360-11(1)
Troubleshooting
Shared folder
Problem
Causes/measures
You see the message that you
cannot delete the shared folder
because it contains files when
you try to delete the shared
folder on the Home Server.
The shared folder contains a hidden temporary folder used for file
transfer by the Data Sync function. Change the folder view on your
personal computer to show hidden files and delete the temporary file
in the Data Sync folder.
Back Up
Problem
Causes/measures
The INFO indicator light
lights in red and the display
shows “Error during PC Link
Back Up.”
Back Up uploading may fail if the Home Server is heavily loaded with
multiple processes, such as simultaneous content playbacks by multiple
personal computers. Quit the playback to unload the Home Server and
restart the Back Up uploading. The Back Up uploading will eventually
complete and the INFO indicator light will turn off.
Data Sync
Problem
Causes/measures
When you change the Home
Server name, the on-going
Data Sync transmission fails.
Do not change the Home Server name. While a Data Sync
transmission is in progress, changing the Home Server name aborts
the transmission.
Data Sync transmissions from
the Home Server, which is
connected to an xDSL
network, to other Home
Servers fail.
The network traffics on the xDSL bandwidth may be congested. Start
the transmissions some other time or change their profiles to manual
transmission and start one transmission at a time.
You cannot create a Data Sync
(transmitting) profile and you
are notified that the
destination device already has
one Data Sync (transmitting)
profile.
A Data Sync (transmitting) profile with the destination device already
exists.
When the destination device is another Home Server:
Ask the owner of the Home Server to delete the corresponding Data
Sync (receiving) profile on the Data Sync (receiving) page on the
Home Server Settings Page. Then, create a Data Sync (transmitting)
profile on your Home Server.
When the destination device is a personal computer:
Ask the owner of the computer to delete the corresponding Data Sync
(receiving) with the PC Link software. Then create a Data Sync
(transmitting) profile on your Home Server.
