6
VGF-HS1 3-98-360-11(1)
Troubleshooting
Network storage devices
Problem
Causes/measures
While the text string of the
shared folder name includes
two or more consecutive
spaces, the Explorer shows
only one space.
This is the way the Explorer shows the text strings.
While the text string of the
shared folder name includes
upper-case letters, the Explorer
shows only lower-case letters.
Upper and lower case letters are not distinguished on the Home Server.
You cannot delete large files on
the Home Server from a
personal computer with
Windows Vista operation
system installed.
Restart the personal computer or log off and on to the computer before
deleting such files.
The files copied from a
personal computer are corrupt.
File transfer may have failed due to a power supply failure or a network
connection failure. Copy the files once again.
You cannot access a shared
folder with access restriction
that you previously accessed
with another user account.
Log off or restart the personal computer and log on to the computer
with another user account, and then access the shared folder.
You cannot access a shared
folder with access restriction
after you restarted the Home
Server while access from the
personal computer to the
video or music content in the
shared folder was in progress.
Restart the Home Server or log off and on to the personal computer.
Then, log onto the computer and access the shared folder.
While a shared folder on the
Home Server should be
accessible from all users, you
cannot change the folder
content from your personal
computer.
Write privileges are not granted to your user account. Access the Home
Server Settings Page from your personal computer, create another user
account, and grant write privileges to the account.
While a shared folder on the
Home Server should be
accessible from all users, you
cannot access the shared folder
from your personal computer.
When the user account of the personal computer does not match the
Home Server account name, you may not be able to access shared
folders on the Home Server. On the Home Server, create a user
account with the same user name and password as those used on the
computer.
