3
VGF-HS1 3-98-360-11(1)
Troubleshooting
Problem
Causes/measures
You are notified of
unavailability of the selected
folder and cannot create a
Back Up profile or a Data Sync
profile.
You cannot specify the Windows system folder as the source folder for
Back Up uploading or the source/destination folder for a Data Sync
transmission/reception. Specify any folder other than the Windows
system folder.
You are notified that the
number of Back Up profiles
created for the selected Home
Server has already reached the
maximum and cannot create a
new Back Up profile.
This message may appear when you uninstall or install the PC Link
software on the personal computer where you have previously created
profiles for Back Up uploading and/or Data Sync transmission/
reception with the PC Link software. Go to the Back Up page on the
Home Server Settings Page and delete all profiles created on the
computer.
The Home Server was not
found in the search for the
registered Home Servers.
Your anti-virus software may have interrupted the search.
If your personal computer is connected to the Home Server via a
network router on a network, you cannot find the Home Server on the
network. Refer to the Setup Guide and see “Restrictions on access to a
network with multiple network routers“ in “Connecting to a network.”
Your personal computer is not connected to the Home Server via a
network. Check the network devices, including cables and network
hubs for appropriate connection.
You are notified that the
selected Home Server has
already been specified in
another Back Up profile or a
Data Sync profile on your
personal computer and cannot
create a new Back Up profile.
The Home Server already has a Back Up profile with your personal
computer specified as the source device. Go to the Back Up page on
the Home Server Settings Page and delete the profile for the failed
upload, and then create a Back Up profile once again.
You are notified that the
selected Home Server has
already been specified in a
Back Up profile or another
Data Sync profile on your
personal computer and cannot
create a new Data Sync
(transmitting) profile.
The Home Server already has the corresponding Data Sync (receiving)
profile. Go to the Data Sync (receiving) page on the Home Server
Settings Page and delete the profile for the failed Data Sync
transmission, and then create a Data Sync (transmitting) profile once
again.
