48
Miscellaneous
Cause and Remedy
Determining Whether the Product is Damaged
Before submitting the product for repair, please recheck the following. If it does
not operate properly, contact your supplier or your nearest Sony Service Center.
Problem
Nothing appears on
•
Is the power on?
the printer window display
→
Turn on the power.
•
Is the power cord connected properly?
→
Check the power cord connection.
Cannot print
•
Is an error message displayed on the printer?
→
Refer to “Error Messages”, and take
appropriate steps.
•
Is the paper installed properly?
→
Re-set the paper.
•
Is the ribbon installed properly?
→
Re-install the ribbon.
Sony Corporation
Printed in Japan