125
Troubleshooting
C:21:00
Self-diagnosis display
Five-digit display
Cause and/or Corrective Actions
• You are using a battery pack that is not an
“InfoLITHIUM” battery pack.
c
Use an “InfoLITHIUM” battery pack. (pages 16, 130)
• The disc is faulty.
c
Use a compatible disc with your camcorder. (page 6)
• Moisture condensation has occurred.
c
Turn off your camcorder and leave your camcorder for
at least an hour to acclimatize it. (page 132)
• A malfunction that you can service yourself other than
those above has occurred.
c
Remove the disc and insert it again, then operate your
camcorder again.
c
Disconnect the power cord of the AC adaptor or remove
the battery pack. After reconnecting/reinstalling the
power supply, operate your camcorder.
• A malfunction that you cannot service has occurred.
c
Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit code.
(example: E:61:10)
If you are unable to rectify the problem even if you try the suggested corrective actions a few
times, contact your Sony dealer or local authorized Sony service facility.
Your camcorder has a self-diagnosis display
function.
This function displays the current state of your
camcorder as a 5-digit code (a combination of a
letter and figures), on the LCD display or in the
viewfinder. If a 5-digit code is displayed, check the
following list of codes. The last two digits
(indicated by
ss
) differ depending on the state of
your camcorder.
LCD display or viewfinder
Self-diagnosis display
• C:
ss
:
ss
You can service your camcorder
yourself.
• E:
ss
:
ss
Contact your Sony dealer or local
authorized Sony service facility.
C:04:
ss
C:13:
ss
C:21:
ss
C:31:
ss
C:32:
ss
E:20:
ss
E:61:
ss
E:62:
ss
E:93:
ss
E:94:
ss
