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Television
The TV cannot be turned on and controlled by using the “Video & TV SideView” application when [Remote start] is
set to [On].
When devices that cause radio wave interference (microwave ovens, cordless phones, etc.) are placed nearby, the
“Video & TV SideView” function may not work. In this case, keep such devices away from the wireless router (access
point) or TV, or turn them off.
In the following cases, the “Video & TV SideView” function may not work. Turn on the TV and re-connect to the
wireless router (access point).
Turn on/off the wireless router (access point) power during TV standby mode
Reset the wireless router (access point) during TV standby mode
Change the wireless router (access point) channel during TV standby mode
The “Video & TV SideView” function may not work with business-use wireless routers (access points) that require
reconnection periodically.
The “Video & TV SideView” function may not work depending on the settings of the wireless router (access point)
(e.g. Multi SSID and Power saving mode).
If Wi-Fi Direct is used to connect the “Video & TV SideView” application to the TV, the TV may not be turned on from
standby mode depending on your smartphone/tablet.
The TV should be in the power-on or standby mode. Do not turn off the TV by disconnecting its AC power cord.
Check the following has been set for your TV.
When the wireless router (access point) and TV are connected with wireless LAN
Built-in wireless LAN model TV is used
[Built-in Wi
-
Fi] under [Advanced settings] is set to [On]
[Remote start] under [Network] is set to [On]
TV is connected to the wireless router (access point)
When the wireless router (access point) and TV are connected with wired LAN
[Remote start] under [Network] is set to [On]
C-042-100-18(1)
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Help Guide
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