Related topics
[Expert panel settings](only models equipped with an OLED panel)
[127] Troubleshooting | Picture (quality)/screen
A white line appears on the screen. (only models
equipped with an OLED panel)
Panel refresh automatically runs after the TV has been used for a long period of time to
reduce image retention. Panel refresh starts after the TV is turned off and takes about
one hour to complete. A white line may be displayed on the screen during the panel
refresh. This is not a malfunction of the TV.
[128] Troubleshooting | Picture (quality)/screen
Panel refresh does not complete. (only models
equipped with an OLED panel)
Panel refresh works when the room temperature is between 10°C and 40°C . If the
room temperature falls outside of this range during the panel refresh, the process does
not finish and a message is displayed. If the message is displayed, check the
temperature of the room.
[129] Troubleshooting
Keyboard
You cannot operate the current screen after the on-screen
keyboard is displayed.
To return to operation of the screen behind the on-screen keyboard, press the BACK
button on the remote control.
[130] Troubleshooting
Help Guide
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