Operation manual
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6
Customer portal
The sonnen customer portal is used to monitor real-time and historical data of the
storage system and other sonnen products and configure settings. You can access the
customer portal at any time. In addition to an overview of your products and contracts,
you will also find interesting information on the sonnenCommunity and sonnen’s energy
services.
6.1
Logging into the customer portal
You can access the customer portal using the ‘my sonnen’ App on your smart device or
using the portal on a web browser.
To use the customer portal, you need a sonnen account. If you already have a sonnen
account, you can log into the customer portal directly. If not, you can create a personal
sonnen account as follows:
Start “my sonnen” app on your smart device or enter the following address into a web
browser:
Click on the corresponding button to register and create a sonnen account.
After creating the sonnen account you can use this in future to log in and access all
sonnen digital products.
Figure 8: Customer portal register and login page
