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Operation manual 

Page 26 of 37 

 

 

Table 4: my sonnen App 

 

6.2

 

Using the customer portal 

6.2.1

 

Dashboard  

A fundamental part of the customer portal is the graphic display of the data from your 
storage system and of processes within your building. 

The interactive dashboard page shows a summary of all the information from available 
products and services. 

 

Figure 9: Overview of customer portal Dashboard 

6.2.2

 

Live state 

The Live State offers a quick overview of the current distribution of electricity within 
your household. The different displays are always up-to-date and continuously supplied 
with live data. 

Содержание sonnenBatterie Evo

Страница 1: ...Operation manual Page 1 of 37 Operation manual for operators sonnenBatterie Evo info sonnen com au...

Страница 2: ...n this document for reference purposes Publisher sonnen Australia Pty Ltd Tenancy 6 Lionsgate Business Park 180 Philip Highway Elizabeth South SA 5112 Service number 61 137 666 Email info sonnen com a...

Страница 3: ...g the battery modules 9 2 5 1 Information on the sonnenModule 4 battery modules 9 2 6 Conduct in case of a fire 10 3 Product Description 12 3 1 Technical data 12 3 2 Type plate 14 3 3 Overview of swit...

Страница 4: ...e customer portal 26 6 2 1 Dashboard 26 6 2 2 Live state 26 6 2 3 Performance 27 6 2 4 sonnenBatterie page 30 6 2 5 Help and Support 31 6 2 6 Personalising sonnen account 32 7 Maintenance 34 8 Decommi...

Страница 5: ...nt in its entirety Keep this document in the vicinity of the storage system 1 1 Target group of this document This document is intended for customers who have purchased the storage system 1 2 Designat...

Страница 6: ...ing to potential injury if the safety information is not observed Indicates actions that may cause material damage Important information not associated with any risks to people or property Symbol Mean...

Страница 7: ...Country specific regulations concerning electrical installations must be observed at all times The storage system must only be used at a suitable installation location The transport and storage condi...

Страница 8: ...den blocked or tampered with The interfaces of the storage system must be wired in accordance with the product documentation An appropriate and readily accessible disconnect device shall be incorporat...

Страница 9: ...the storage system are protected by multiple protective devices and can be operated safely Despite their careful design the battery cells inside the battery modules may corrode or experience thermal r...

Страница 10: ...y of the equipment can cause the storage system to catch fire releasing the contents of the battery modules In the event of a fire in the vicinity of the product or in the storage system itself procee...

Страница 11: ...Operation manual Page 11 of 37 Water is recommended as an extinguishing agent in order to cool the battery modules and therefore prevent thermal runaway in battery modules which are still intact...

Страница 12: ...cifications DC Nominal voltage 102 4 VDC Battery input voltage 160 230 VDC Operating voltage 204 8 VDC No of battery modules 2 Nominal capacity 11 kWh Usable Capacity 90 DoD 10 kWh Max charge discharg...

Страница 13: ...ns 5300 VA Max backup power Max 60s 7050 VA Max backup power Max 300ms 7600 VA Maximum compatible PV inverter 6kW Certifications Grid connections AS NZS 4777 2 2020 EMC EMI protection EN 61000 6 1 EN...

Страница 14: ...e plate Item designation Item number Technical data of the storage system Initial installer password 3 3 Overview of switch panel Figure 2 Overview of switch panel No Designation Function 1 Power Butt...

Страница 15: ...Unit Contains the inverter and the control unit 2 Battery Module Stores energy 3 Base Contains the air filter 4 Legs Provide elevation and compensation for uneven grounds 5 Power Button System startup...

Страница 16: ...s de energising time Warning Equipment with multiple sources of supply PV generator AC mains and battery Warning product is heavy CE mark The product meets the requirements of the applicable EU direct...

Страница 17: ...sure provides general information about the status of the system LED Colour Description White pulsating Normal operation System is charging discharging Green No grid available Backup supply active Ora...

Страница 18: ...nenBatterie Evo can work with existing or newly installed PV systems The PV array does not connect to the storage system directly The storage system uses a power meter and current transforms to monito...

Страница 19: ...higher than the generation of PV power such as in the evening there is a deficit of electrical energy In this case the battery of the storage system is discharged to even out as much of the deficit a...

Страница 20: ...any excess energy charging the batteries in the storage system If there is insufficient PV to cover the loads the storage system will discharge its batteries to meet the demand The storage system can...

Страница 21: ...ly the system operator has the ability to manually switch on the storage system without the grid being present by using the blackstart button In the process the storage system will also activate the m...

Страница 22: ...ak rate The batteries are prevented from discharging during the selected windows of time of use If your electricity provider company offers you time of use electricity tariffs in which there is a pric...

Страница 23: ...d on if the AC grid has been switched on first 5 1 Switching the storage system on Figure 6 Startup procedure To turn the system on please follow the sequence below 1 Switch on the BESS Main Switch lo...

Страница 24: ...Figure 7 Shutdown procedure To turn the system off please follow the sequence below 1 Switch off the BESS using the green power button located on the left side of the enclosure Notice OFF position is...

Страница 25: ...access the customer portal using the my sonnen App on your smart device or using the portal on a web browser To use the customer portal you need a sonnen account If you already have a sonnen account y...

Страница 26: ...and of processes within your building The interactive dashboard page shows a summary of all the information from available products and services Figure 9 Overview of customer portal Dashboard 6 2 2 L...

Страница 27: ...y flows of PV generation home consumption and state of charge of the batteries in a graph The power graph presents the different energy flows in relation to time You can hover your mouse cursor over t...

Страница 28: ...re 11 Overview of system performance Statistics The statistics section is located below the power graph on the performance page This section provides simplified daily monthly or yearly statistics Figu...

Страница 29: ...Production pie chart This pie chart represents the PV power gained during the selected time frame and gives you an insight of Self consumption and Grid feed in Self consumption is the part of the gen...

Страница 30: ...nd an overview of the current status of your sonnenBatterie and information on your existing sonnen accessories on this page Overview Overview section provides information about the storage system Und...

Страница 31: ...ng maximum power of the battery number of battery modules number of charge cycles and battery technology The Downloads section provides access to the operation manuals of the storage system Figure 16...

Страница 32: ...next to your name and then click on My Account Figure 18 Access sonnen account About me Your personal details can be viewed at About me section To change or update your personal details please contac...

Страница 33: ...The Service function under Privacy permission is activated by default With this function activated you give permission that your installer and or retailer is able to monitor your storage system onlin...

Страница 34: ...e portal Every 6 months Carefully observe the system for any visible damage Carefully listen to any abnormal noise during operation of the system Ensure the ground and the enclosure are clean and tidy...

Страница 35: ...n de No connection between the storage system and the server Ensure the ethernet line between the storage system and the router of the home network is correctly connected Ensure that the router of the...

Страница 36: ...em is not connected to the public electricity grid Check that the circuit breaker in the supply line of the storage system is switched on If so The public electricity grid does not provide any electri...

Страница 37: ...ry modules Improper disposal of battery modules Explosion or fire outbreak at battery modules or emission of toxic substances Do not dispose of batteries in fire The storage system and the batteries i...

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