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3� Extent of Repair and Replacement
SPUTNIK will maintain repair material and stock of each type of device during the warranty period
only at its own reasonable discretion. In case repair materials for a certain type of inverter and/or an
identical replacement device are not in stock anymore, the following applies:
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SPUTNIK is allowed to replace the defective inverter with a comparable device of the same or
superior performance. The costs (time and material) for technical adjustments necessary for
the installation of such comparable devices are covered by this warranty only up to a limited
amount; any flat rate compensation owed by SPUTNIK for the replacement is deductible. Please
do not hesitate to ask us about the currently applicable amount. The exchange and connection
of peripheral devices due to possible non-compatibility with the replacement device or other
necessary adjustments to the surrounding installations of the device (including power lines,
ventilation and safety installations) are not covered by this warranty. However, SPUTNIK shall
within the bounds of reasonability do its best to minimize the effort of such adaptation work.
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In case repair materials are not available with reasonable efforts anymore, SPUTNIK is allowed
to replace the inverter, subject to the conditions mentioned in the paragraph above.
4� Warranty Period in Case of Repair/Replacement
In case of repair or replacement of devices under this warranty, the repaired respectively replaced
device will inherit the remaining warranty time of the original device.
5� Exclusion of Warranty
Especially in the following cases, this manufacturer’s warranty does not apply:
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Transport damage;
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Technical intrusions, modifications or repairs of the devices not authorized by SPUTNIK;
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Use of devices for purposes they are not intended for, incorrect or unreasonable manipulation,
incorrect or unreasonable installation;
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Failure to observe the manufacturer’s operating, installation and maintenance directions;
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Inadequate environmental conditions (e.g. insufficient ventilation of the device; humidity etc.);
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Superior force (e.g. lightning strike, overvoltage, floods, fire, etc.).
6� Handling of Warranty Cases
For the processing of warranty cases, use of SPTUNIK’s hotline is mandatory. The handling of war-
ranty cases must take place in accordance with the instructions provided by the hotline.
The hotline number for your country can be found on SPUTNIK’s homepage. Please hold the serial
number, article description, a short description of the defect and the purchase receipt ready for
transmission to the hotline.
Any repair action taken by the buyer or third parties without authorization by SPUTNIK will not be
compensated.
In case these terms on the handling of warranty cases are not respected, SPUTNIK may refuse its
warranty performances.
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