2 Safety information
–
The warranty periods are based on the relevant
regulations.
–
We must be notified promptly and accurately of
any damage incurred, so that the cause can be cla-
rified.
–
The supply air into the boiler must not contain any
aggressive substances (such as chlorine or fluo-
rine compounds, used in cleaning agents, sol-
vents, adhesives, etc.). These can cause
corrosion in boiler and fireplace.
–
If the system has defects despite correct instal-
lation (in compliance with the technical docu-
mentation), we grant a warranty provided that the
system has been examined by the plant customer
service (commissioning form).
–
The guarantee applies to technical, construction-
related faults and faults in the manufacture of the
system that prevent correct and problem-free
usage.
–
We shall not be liable for components that we have
not manufactured; however, we will be prepared to
transfer our rights to claim against the manu-
facturer of defective components to the purchaser.
–
In fulfilling the warranty/guarantee services, we
shall cover only the assembly time and the mate-
rials used, but not any travel or accommodation
costs necessary for the fitters/engineers or any
return transport costs.
–
SOLARFOCUS GmbH assumes no liability for
any consequential costs of damages.
–
The repair and/or warranty replacement shall be
carried out on site or in the SOLARFOCUS factory
at our discretion.
–
The company SOLARFOCUSwill determine whe-
ther such work requires a repair or whether the
parts are to be replaced free of charge.
Expiry of maintenance, warranty and gua-
rantee services:
The maintenance, warranty and guarantee services
expire if one of the following points applies:
–
Non-observance of information in the planning,
installation and operation manual.
–
Faults that occur due to use of unsuitable fuels
–
Commissioning and maintenance carried out by
non-certified companies.
–
Undocumented commissioning and maintenance
checklist
–
Incorrect operation and failure to perform main-
tenance and cleaning as prescribed.
–
Damage due to force majeure (water, fire, etc.).
–
Damage during transport.
–
Wilful damage.
–
Insufficient energy or water, fault in the hydraulics.
–
No functioning return booster module installed.
–
No claims can be accepted under the warranty if
unauthorised intervention (or action that has not
been explicitly approved by us) has been carried
out. In addition, the goods must be paid for within
the specified payment timeframe.
–
It is almost impossible to produce flawless painted
parts; for this reason, slight defects that do not
adversely affect proper use shall not be deemed as
grounds for complaint.
Limitation of liability
SOLARFOCUS GmbH assumes no liability for injury
or material damage resulting from:
–
Failure to observe the instructions in this manual.
–
Use of the product for any purpose other than for
its intended use
.
–
Deployment of unqualified personnel.
–
Use of non-approved spare parts.
–
Technical modification of the product by the sys-
tem operator.
4
Operation manual
pellettop
