S O L A N e v e r S t o p s I n n o v a t i n g
ups 325
If You Have a Question
Customer Support
If you have a question or problem,
more help, please have your UPS model number and serial number (on the back
label) nearby, and call the SOLA office nearest you (see the SOLA Offices
Section). SOLA’s service technicians have in-depth knowledge of the UPS and power
problems.
SOLA may request that you return the UPS. If this happens, we will give you a
Return Authorization (RA) number. When you return a SOLA 325 to the factory
for any reason, please use the original packing material in which your unit was
shipped to you. You may be responsible for repair charges for shipping damaged
units which are not packed in SOLA packing material. If you have discarded the
original packing material, please call the nearest SOLA office so that we can send
new packing material to you. If you have any questions, please feel free to call or fax
the nearest SOLA office. Please do not return your SOLA 325 without calling SOLA.
SOLA will advise you where to ship your SOLA 325.
