9-
1
Customer Service
Customer Support
For SoftBank handset or service information, call General Information. For repairs, call Customer Assistance.
Customer Service
■
SoftBank Customer Support
If yo
u
cannot reach a toll free n
u
m
b
er,
u
se the n
u
m
b
er (charges apply)
b
elo
w
for yo
u
r ser
v
ice area:
http://
www
.soft
b
ank.jp/en/mo
b
ile/
■
SoftBank Mobile Global Call Center
■
SoftBank Mobile Website
General Information
From a SoftBank handset, dial toll free at
157
From a landline/IP phone, dial toll free at
0
8
00-919-0157
Customer Assistance (Repairs/Lost Handsets)
From a SoftBank handset, dial toll free at
113
From a landline/IP phone, dial toll free at
0
8
00-919-0113
Hokkaido Area
Tohok
u
Area
Hok
u
rik
u
Area
Kanto & Koshinets
u
Area
022-3
8
0-43
8
0
Tokai Area
052-3
88
-2002
Kansai Area
06-7669-01
8
0
092-6
8
7-0010
From o
u
tside Japan, dial
+
8
1-92-6
8
7-0025
(toll free from SoftBank handsets)
If handset is lost/stolen, call this n
u
m
b
er immediately (international charges apply)
Ch
u
gok
u
Area
Shikok
u
Area
Ky
u
sh
u
& Okina
w
a Area
