BACnet IoT Gateway Start-up Guide
Table of Contents
Appendix C Troubleshooting ................................................................................................................... 51
Appendix C.1. Communicating with the BACnet IoT Gateway Over the Network .................................. 51
Appendix C.2. Lost or Incorrect IP Address ............................................................................................ 52
Appendix C.3. Viewing Diagnostic Information ....................................................................................... 53
Appendix C.4. Checking Wiring and Settings.......................................................................................... 53
Appendix C.5. LED Diagnostics for Communications Between BACnet IoT Gateway and Devices ...... 54
Appendix C.6. Before Contacting Technical Support Take a Diagnostic Capture .................................. 55
Appendix C.7. Updating Firmware .......................................................................................................... 56
Appendix C.8. Securing BACnet IoT Gateway with Passwords ............................................................. 57
Appendix C.9. Kaspersky Endpoint Security 10 ...................................................................................... 58
Appendix C.10. Wi-Fi and Cellular Signal Strength ................................................................................ 59
Appendix D Limited 2 Year Warranty ...................................................................................................... 60
