BACnet IoT Gateway Start-up Guide
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If a warning message appears instead of the splash page, follow the suggestion that appears on
screen.
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If the BACnet IoT Gateway cannot reach the SMC Cloud server, the following message will appear.
o
Follow the directions presented in the warning message and check that the DNS settings are
set up with the following Domain Name Server (DNS) settings:
DNS1=8.8.8.8
DNS2=8.8.4.4
o
Ensure that the BACnet IoT Gateway is properly connected to the Internet
NOTE:
If changes to the network settings are done, remember to click “Update IP Settings” and
then power cycle the BACnet IoT Gateway.
Figure 56: SMC Cloud Connection Problems Message
