SMAX Technology SIU7323 Скачать руководство пользователя страница 63

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Chapter IV Troubleshooting

Please don’t panic when you found this IP Camera is not working
properly. Before you send this IP Camera back to us, you can do some
simple checks to save your time:

Problem description

Possible solution(s)

Can’t connect to IP
Camera

Please check the IP address of IP Camera
again.

Please make sure the network cable is
correctly connected to your local area
network.

Please make sure power cable is correctly
connected to IP Camera.

Please make sure IP Camera is switched
on (the LED lights on IP Camera will light
up).

No IP Camera found

‘Auto search’ function only works on IP
Cameras located on local area network.

No image

If the place where IP camera is installed is
too dark, try to add some lights when
possible.

Check if there’s anything covering the
lens.

Содержание SIU7323

Страница 1: ...3MP IP Camera with SONY Sensor User Manual Release October 7 2013 ...

Страница 2: ...apter II Using Network IP Cameraby Web Interface 11 2 1 Locate the IP address ofIP Camera Module 11 3 2 Access the Web UI and Install ActiveX Plugin 13 3 3 Viewing Live Video 16 3 4 Client Settings 19 Chapter III Advanced Configuration 20 3 1 System 21 3 2 Security 23 3 3 Network 26 3 3 1 General setup page 26 3 3 2 Advanced setup page 28 3 4 IP Filter 31 3 5 Video 33 3 5 1 Image Setting 34 3 5 2 ...

Страница 3: ... 3 9 3 Event Server 51 3 10 Recording 55 3 11 SDHC 56 3 12 Log 58 3 13 Device Info 59 3 14 Maintenance 60 3 15 Language 61 Chapter IV Troubleshooting 62 Chapter V Digital I OUser Manual 64 Chapter VI Specification 66 Appendix I How to use the Automatic Number Plate Recognition function 68 ...

Страница 4: ...de Ultra high resolution 5Mega pixel CMOS image sensor Analog video BNC output works with conventional video devices such as TV Monitors analog DVRs etc Digital input output interface lets you connect peripherals such as external alarm sensor etc Audio input output interface you can listen to voices in remote place and speak to person in remote place Built in Micro SD card slot for local storage w...

Страница 5: ... IP Camera into your body Make sure lens set is secured when you re using this IP Camera lens set may fall down if it s not properly secured and cause damage to human and itself If you want to use this IP Camera at any place that may be spilled by water or dirt a secure and water proof camera housing is required Do not pull any cord that is connected to this IP Camera by force IP Camera will becom...

Страница 6: ...of your new Network IP Camera when you unpack the package If any item is missing please contact your dealer of purchase for help Item No Description Quantity 1 Network IP Camera 1 2 Bracket Kit 1 3 Sun Shield Kit 1 4 CDROM 1 5 Quick Installation Guide 1 ...

Страница 7: ... RS485 DI DO GND DC12Volt 2A input Reset Button Audio output Audio input Network RJ45 connector TV output BNC connector Front site Item Description 1 IR LED Used for illumination assistance under night mode 2 Day night sensor Used for day night detection and IR LED ON OFF control 3 Lens Vari focal length ...

Страница 8: ...onnects between camera device body sun shield 2 Sun Shield Protect camera device body from sun shine or rain directly 3 Camera device body IP camera metal case 4 Bracket mount The portion to mount bracket 5 Cable Glands For water proof ...

Страница 9: ...ND 1 3 DI 2 DC12Volt 2A input 3 Reset Button 4 Audio output 5 Audio input 6 Network RJ45 connector two LED index orange color is power index green is network index 7 TV output BNC connector Please check the I O cable attached index before insert or release any wire ...

Страница 10: ...r to power outlet on the wall 3 Connect DC power cable to IP Camera s DC power connector 4 If everything s ok you should see the left LED light on LAN port light up If not please recheck every step and try again or ask your dealer of purchase for help 5 Unplug the power then find the screws in the package use screwdriver to fix the sun shield on the device s main body ...

Страница 11: ...l then secure the bullet camera on the bracket 7 Repower on the camera and refer to the following procedures to access and configure it 8 If this IP Bullet camera is connected to a PoE switch then the device can be powered on without use the power adapter ...

Страница 12: ... Browser IE8 IE9 IE10 32 bits Cell phone 3GPP player Quick Time 7 0 or above You must know the IP address of IP Camera Module before you can connect to it The IP Camera Module will use DHCP server on your local network to obtain an IP address automatically by default So you can check your DHCP server s IP address lease table to find the IP address of IP Camera Module You can also use the utility n...

Страница 13: ... to connect to it by your web browser If you need to change a certain IP Camera Module s IP address you can also click on the IP Camera Module you wish to change IP address then click Change IP button to change select IP Camera Module s IP address setting If you no longer need to use this utility click Exit button to close it Please note If you have several network connections please disable conne...

Страница 14: ...username and password are both admin lower case by default Click OK button or press ENTER key on your keyboard when you finish entering username and password When you connect to IP Camera Module for the first time you ll see the following message This message prompts you that you need to install ActiveX plugin before you can see the video from IP Camera Module For IE 8 Right click the indication b...

Страница 15: ...you re prompted that Windows Firewall has blocked some features of this program Click Allow access or IP Camera Module will not be able to function properly When you re installing Internet Explorer plugin you may also be prompted that if you want to allow changes to be made to your computer ...

Страница 16: ...led you should be able to see the video stream from camera NOTE If this is the first time you use this IP Camera Module you can refer to chapter 2 4 for instructions on Setup Wizard which will guide you to complete the software setup of your new IP Camera Module ...

Страница 17: ...dule and you can go back to live video view by clicking this button when you re in other page Stream Select video stream type H 264 or MJPEG H 264 required less network bandwidth and this will help when network connection is slow Digital Output ON OFF Switch digital output interface on or off Client Settings Open Client Setting menu Configuration Open Configuration menu Language Open language menu...

Страница 18: ...ke a snapshot or camera video and save image file on your computer When you click this button a new window will appear Snapshot button Click Save button when you see the image you wish to save and you ll be prompted to indicate the folder on your computer to save image file If you changed your mind and don t want to save image file click Cancel Start Video Record button Click this button to record...

Страница 19: ... lens set of IP camera Enable Disable mute button When mute is enabled you will not hear the voice from IP Camera Module If you want to hear voice from IP Camera Module click this button to disable mute You can drag the slide bar beside enable disable mute button to adjust audio playback volume Start Stop talk Button Start or stop playing your voice through IP Camera Module s audio output When tal...

Страница 20: ... Settings menu click Client Settings button on the left The following screen will appear Here are the descriptions of every setup item Item Description RTSP RTP over TCP Select this option to use RTSP Real Time Streaming Protocol to transfer video data over TCP RTSP RTP over UDP Select this option to use RTSP Real Time Streaming Protocol to transfer video data ...

Страница 21: ... will be used as leading characters of video file s name For example the default setting of Prefix is CLIP and video file s named will be CLIPxxxx where xxxx is a 4 digit serial number Add date and time suffix to file name Check this box to add data and time to the ending part of video file s filename so you can see the date and time the video file is created directly from its filename When you fi...

Страница 22: ... of system setting To access configuration menu click Configuration button on the left The Configuration submenu will appear please pick a setup item you wish to configure 3 1 System In this menu you can configure basic IP Camera Module settings like hostname and time ...

Страница 23: ...entify IP Camera Module when you have many IP Camera Modules installed Indicator LED The LED lights located at the back of IP Camera Module is switched on by default But if you don t want other people to know the status of this IP Camera Module so they will know this IP Camera Module is operating etc you can select Off and LED lights will be switched off TimeZone Select the time zone of residence ...

Страница 24: ...e will keep its date and time setting synchronized with specified time server NTP server Please input NTP server s IP address or host name in NTP Server Address field and select time update interval from Update Interval dropdown menu Please note that if this IP Camera Module can t access Internet you must have a time server on local area network or set the time manually Set Manually Set IP Camera ...

Страница 25: ...ly There can be multiple users but only one administrator is allowed and you can t change administrator s user name it will always be administrator Here are the descriptions of every setup item Item Description Password Retype Password Administrator Input administrator s new password in both Password and Retype Password field and click Modify button to change administrator s password ...

Страница 26: ...d then click Remove button If no user is existed New Account message will be shown here User Name Input new user s username here User name must be greater than 1 character and less than 32 characters Password Retype Password Input this user s password in both Password and Retype Password field Authority To define this user s access privilege select User or Guest in dropdown menu When you finish in...

Страница 27: ...ry setup item Item Description LAN Select this option to assign an IP address to LAN port or obtain an address from DHCP server automatically Available options are DHCP IPv4 Obtain an IPv4 IP address from DHCP server on LAN automatically DHCP IPv4 IPv6 Obtain both IPv4 and IPv6 address from DHCP server on LAN automatically Static IPv4 IPv6 Assign an IPv4 IPv6 address to IP Camera Module manually I...

Страница 28: ...twork to discover the presence of this IP Camera Module by UPnP It s recommended to enable this function Enable UPnP Port Mapping When UPnP is enabled check this box to enable UPnP s port mapping PPPoE Select this option to use PPPoE to connect to network You have to input PPPoE username and password assigned by network operator to get connected HTTP Port Input IP Camera Module s web connection po...

Страница 29: ... URL are as below rtsp ip address stream1 rtsp ip address stream2 rtsp ip address mobile RTP Data Port Input RTP data port number here When you finish with above settings click Apply button to save changes 3 3 2 Advanced setup page You can setup advanced network settings in this page This page is intended for advanced settings only and this IP camera will work fine even you don t make any changes ...

Страница 30: ... here Multicast TTL Input TTL value for multicast here Bonjour If you re using Mac OS and you have Bonjour installed you can use it to discover this IP camera QoS Enable QoS to improve the data transfer priority of this IP camera Your local area network must support QoS You can select Video Audio s QoS DSCP value 0 to 63 or both video and audio DDNS Enable DDNS support if your ISP assigns dynamic ...

Страница 31: ...put the password used to login dynamic IP service provider HTTPS Check Enable HTTPS box to enable HTTPS channel to encrypt transferred data You can also define HTTPS port number in HTTPS Port field if you don t want to use default value 443 When you finish click Apply to save changes ...

Страница 32: ...ns of every setup item Item Description Enable Filter Check this box to enable IP address filter uncheck this Box to disable this function Accepted IP list Here lists all IP address that can build connections to this IP Camera Module If you want to remove a set of IP address from the list click on the IP address and click Remove button IP Address Accepted IP list Input the starting and ending IP a...

Страница 33: ... Module If you want to remove a set of IP address from the list click on the IP address and click Remove button IP Address Accepted IP list Input the starting and ending IP address of IP address you wish to deny connections here IP Camera Module will deny connections established from these IP address If you want to specify one IP address only input the same IP address in both field Click New butto...

Страница 34: ...33 3 5 Video You can adjust the image of the IP Camera Module in this menu There are 3 sub menus in this menu Image Setting Video Setting and Overlay which can be accessed by tabs on the top ...

Страница 35: ...e are the descriptions of every setup item Item Description Brightness Contrast Saturation Sharpness Control the image parameters Click to decrease value or click to increase value You can also input the value in the field directly Default Set all above values to default value ...

Страница 36: ...the shutter time fixed Power Line Frequency TV Type Select the frequency of power line of the place you re using this IP Camera Module This will help to reduce the flicker of certain lights in the image Condition AWB Select the condition that you ll be using this IP Camera Module from dropdown menu Mode Color Temperature Auto 1 800 10 000K Indoor 4100 7 500K Outdoor 2300 10 000K Night 2 300K Tungs...

Страница 37: ...t than what you see through your eye and most of IR lights are coming from sunlight You can select the behavior of IR Cut filter Auto IR filter will act automatically If you don t know if you should use IR filter select this option Always ON IR filter is always on Always OFF IR filter is always off Schedule Set the day time then the camera will switch the day night mode following the setting WDR W...

Страница 38: ...rease the noise level Backlight compensation Backlight Compensation is a term which describes the mechanism by which an IP camera can compensate for backlight by enhancing automatic exposure control on the camera When you finish with above settings click Apply button to save changes 3 5 2 Video Setting You can adjust the video transfer parameters in this page ...

Страница 39: ...ct video frame rate Please note that some frame rate is not available when video encoder is H 264 When network speed is insufficient select a lower frame rate will help Rate Control Select video bit rate You can control bit rate by both Video quality and Bitrate Video quality There are 5 levels of video quality select very high to improve video quality but consumes more network bandwidth and selec...

Страница 40: ...39 ...

Страница 41: ...p s background color You may find this will help the readability of time stamp text in some cases Enable Text Display Check this box to display certain text on video this will help when you need to identify certain IP Camera Module when you have a lot of IP Camera Modules Please input the text in Text field You can input up to 15 characters Remove the background color of the text Text Check this b...

Страница 42: ...ck Browse button to pick a picture on your computer then click Update button to use the picture Please note that there are certain restrictions Select bmp jpg jpeg image files only Image s resolution should be less than 160 x 128 and can be divided by 4 Do not upload image files that size is greater than 64KB When you finish with above settings click Apply button to save changes ...

Страница 43: ...711 Microphone Gain If the voice received by microphone is too loud or silent you can use this function to improve voice volume so you can hear voice from IP Camera Module more clearly It provides four modes to adjust the volume i e 0 6 12 18 dB Enable Speaker Speaker Check this box to enable speaker If you don t want people at IP Camera Module to hear you you can uncheck this box to disable it Au...

Страница 44: ...rea You can define up to 3 motion detection areas Here are the descriptions of every setup item Item Description Enable Motion Detection Check this box to enable motion detection Enable Window 1 to Window 3 Check this box to enable this motion detection window You can select window 1 to 3 to enable up to 3 motion detection windows When a motion detection window is enabled a rectangular will appear...

Страница 45: ...ll change Percentage Select the percentage of pixel change that will trigger motion detection alert Select a lower percentage so you can detect tiny changes in motion detection area Sensitivity Select the sensitivity level that will trigger motion detection alert Select a higher sensitivity so you can detect tiny changes in motion detection area It will show blue bar when window are detecting movi...

Страница 46: ...ctionality Use Pelco D Address Select this option and RS 485 interface will output pan tile control signal in Pelco D format This format is widely accepted by most of pan tilt camera cradles You have also input pan tilt camera cradle s address code in Address field This code must be identical to pan tilt camera cradle s address code When the pan tilt camera cradle does not support Pelco D protocol...

Страница 47: ...Select stop bit 1 or 2 Home Up Down Left Right Input the command string used to move pan tilt camera cradle to home or up down left right position You can click Test button to send command string for testing Command 1 5 You can define extra pan tilt camera cradle control strings here by giving it a name Command Name and command string Hexadecimal Message You can also click Test button to send comm...

Страница 48: ...Email or trigger digital output to activate external alarm There are three setup pages 1 Setting Define a new event and manage events 2 Media Define what kind of media file should be saved on designate media 3 Event Server Define the details of remote server Please refer to following chapters for detailed instructions ...

Страница 49: ...9 1 Settings This page lists all existing events You can click Modify button to edit an existing event or Remove to delete an existing event To create a new even just click New button to add an Event setting ...

Страница 50: ...y and time is reached You also have to check weekday box and select time from dropdown list If you select Always as time this event will be activated during all the day Enable FTP Check this box and IP Camera Module will save file on FTP server refer to FTP Server setting in Event Server tab when this event is activated Enable EMAIL Check this box and IP Camera Module will send an Email to designa...

Страница 51: ...e when event is triggered in Pre Event and Post Event For example if you set Pre Event to 5 and Post Event to 5 and an event is triggered at 14 10 30 then the video file will be 10 seconds long starting from 14 10 25 to 14 10 35 Tips You may want to know what happened before event is triggered in many cases especially when object is outside of motion detection window Note If the Pre Event set to 0...

Страница 52: ...le A Samba server can be any computer running windows operating system with network neighbor function enabled Many stand alone network file server also support samba server function Here are the descriptions of every setup item Item Description Enable FTP Server Check this box to enable FTP server upload ...

Страница 53: ...ve immediately SMTP Server Check this box to enable Email send SMTP Server Input SMTP server s IP address or hostname Port Input SMTP server s port number In most cases it should be default value 25 Sender Email Address Input the sender s email address that will appear in the Email send by IP Camera Module This will help you to identify the Email sent by this IP Camera Module and may help when you...

Страница 54: ... box Please note that some Email server uses different port number than standard port 25 when STARTTLS encryption is used Test SMTP Click this button to test SMTP server settings above immediately Samba Server Check this box to enable Samba server file upload Samba Server Address Input Samba server s IP address or hostname Path Input the path where you want to save file on Samba server like upload...

Страница 55: ...ome samba server does not have username and password check you can just input samba server address and path to access the file storage space When you finish with above settings click Apply button to save changes ...

Страница 56: ...k this box to record video on SD card Maximum Size of Each File Input the maximum size of every video file from 1MB to 50MB IP Camera Module will start a new video file when a recording video file reaches the size limit stated here Recording Schedule Define the recording schedule You can check Sun to Sat boxes to represent a weekday and specify time period in From and To field Select Always to rec...

Страница 57: ...s inserted the UI will show the capacity of the SD card like the image hereunder There are two UI pages to show the record on the SD card They are mapping to the setting of Recording to SD card and Event accordingly Click All file to list all files You also can define the range and click Search to sort the files needed It shows likes the images in the next page ...

Страница 58: ...57 Set the time range then click Search then shows the records like below ...

Страница 59: ...he usage log of IP Camera Module here In this page you can click 1 First page Final page Jump to first final page of log 2 Previous Next Jump to previous or next page of log 3 Remove Clear log You ll be prompted for confirmation ...

Страница 60: ...You can check the information and network settings of this IP Camera Module This information is very useful when you need to repair or fix the problem of this IP Camera Module An example of device info page looks like this ...

Страница 61: ... find IP camera is not working properly Factory Reset 1 Clear all settings of IP camera and reset to factory default setting 2 Reset all parameters except for the IP time zone and daylight saving parameters to the original factory settings Backup Backup IP camera s setting and save it on your computer Backup to SD card device Backup IP camera s setting and save it on Micro SD card A Micro SD card ...

Страница 62: ... Restore button Restore from SD card device Restore IP camera s configuration which is previously saved on Micro SD card Upgrade Upgrade IP camera s firmware Click Browse button to select a firmware image file on your computer first then click Upgrade button 3 15 Language You can change the display language of web interface Click Language button and select one language More languages may available...

Страница 63: ...Camera again 2 Please make sure the network cable is correctly connected to your local area network 3 Please make sure power cable is correctly connected to IP Camera 4 Please make sure IP Camera is switched on the LED lights on IP Camera will light up No IP Camera found 1 Auto search function only works on IP Cameras located on local area network No image 1 If the place where IP camera is install...

Страница 64: ...r pictured below 3 Attach the socket spanner to the cable gland and twist anti clockwise toloosen the cable gland Please note the front side of the cable which is covered with heat shrink tube should be insertedin to the cable gland completely It is very important for weatherproof function working properly 4 Loosen the Insert and then unscrew the back cover to locate the SD Card slot ...

Страница 65: ...A Digital output For connecting external devices suchas relays alarm bell or LEDs Connected devices can be activated by the Configuration Event interface or digital output buttons on the Home page Pin Notes Specifications Trigger is Off DO connect to GND Trigger is On DO is floating Max load 30mA 30VDC Please refer to the followingillustration for DO connection method ...

Страница 66: ...cts glass break detectors etc Whena signal is received the state changes and the input becomes active Pin Notes Specifications DI is floating trigger is high DI is high trigger is low Max currentinput 30mA Please refer to the followingillustration for DI connection method Suggested Component Value Power VDC RL Ω 3 3V 100Ω 5V 200Ω 12V 510Ω ...

Страница 67: ...ngth CBC 3 9mm F No F1 2 Auto IRIS Yes Lens Angle of View 148 4 43 8 Diagonal Mechanical IRCF Yes on sensor board IR Distance 20M 5phy x 18pcs Day Night IR Wave Length 850nm H 264 20fps 2048 x 1536 30fps 1920 x 1080 1280 x 960 1280 x 720 720 x 480 640 x 480 320 x 240 MPEG4 30fps 1920 x 1080 1280 x 960 1280 x 720 720 x 480 640 x 480 320 x 240 Video Codec MJPEG 30fps 1280x720 720x480 640x480 320x240...

Страница 68: ...Digital Zoom Yes up to 10x Remote Pan Tilt Yes 3GPP Supported Yes IP Filter Yes QoS Yes Time Management Manual Time Setting Time Server NTP Support Real Time Clock Multi level User Access Yes Special Features Multiple Streaming Yes Operating Temp 20 50 C Operation Humidity 20 85 RH Storage Temp 20 60 C Environment Weather Proof IP66 Protocols TCP IP IPv4 IPv6 UDP ICMP DHCP NTP DNS DDNS SMTP FTP HT...

Страница 69: ...Contrast in orderto snapshot clearly According to various environments both shutter time and Contrast are dependant variables Based on the different shutter time you can adjust Contrast to improve image quality in order to recognize moving vehicle s license plate Shutter time is AUTO and Contrast is 0 in default Contrast can be adjusted from 0 to 255 Hereunder the table lists some shutter times an...

Страница 70: ...et Contrast at 91 check the video recorded then adjust Contrast between maximum 117 and minimum 65 value to get the best image quality The photo below is the real case The photo was taken at night The numbers on the license plate can be recognized easily ...

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