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Smartpay User Guide

 PAX One-Piece S920

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Please read the Getting Started Guide that is provided with your Smartpay EFTPOS equipment. Our technical help desk 
team 

(THD)

 can be contacted if you would like any assistance and to release the security key and perform your initial Logon.

SETTING UP YOUR EFTPOS EQUIPMENT

STEP ONE:

 Switch on

STEP TWO:

 Connect to the internet

STEP THREE:

 Connect to the Paymark network

Turn on the terminal by holding the         button on the terminal. The terminal will go through a start up sequence.

1.  Your terminal arrived with a printed receipt still attached. If the receipt is short with your business name on it, 

you are now all ready to go.

2. If not, you’ll need to call us before you can transact. Call our technical support team on 

0800 476 278

 and we 

will get your ready to take payments.

If you requested for your terminal to be connected via GPRS your terminal should already be connected to the internet. 
If you experience any problems, please give our technical support team a call. 

If you requested for your terminal to be connected via Wi-Fi, please follow the steps below:

1.  Follow the prompts on screen to search for your Wi-Fi network

2.  Select the Wi-Fi network you wish to connect to.

3.  Enter the Wi-Fi password.  

(To key in characters, press the number key that represents the letter and press ALPHA until your character appears)

4.  Once connected the Wi-Fi symbol and signal strength icon will light up.

Содержание Pax One-Piece S920

Страница 1: ...Paymark EFTPOS Pax One Piece S920...

Страница 2: ...Pre authorisation Finalise authorisation Cancel Auth Check card status ADMINISTRATIVE FUNCTIONS ALPHA Menu Payment Application Menu Common Admin Functions Manual Logon Manual Settlement Print Shift T...

Страница 3: ...tpay co nz The S920 terminal uses standard 57mm w x 40mm diameter thermal paper rolls Replacing printer paper 1 Engage printer cover release flap to open printer bay 2 Remove existing roll core and pl...

Страница 4: ...business name on it you are now all ready to go 2 If not you ll need to call us before you can transact Call our technical support team on 0800 476 278 and we will get your ready to take payments If y...

Страница 5: ...BLUE YELLOW LED Card presented Contactless available No contactless available PRESENT CARD SWIPE INSERT CARD SWIPE INSERT CARD TOTAL TOTAL BLUE YELLOW GREEN LED Card read successful RED LED Card read...

Страница 6: ...e used to removed a stored AUTH that is no longer required by the merchant FINALISE Hospitality transaction type to complete Finalise a previously stored AUTH transaction on a CREDIT DEBIT card usuall...

Страница 7: ...this happens the Merchant Receipt will print with a space for the customer to sign in The terminal will require the operator to verify the customer signature to complete the transaction Your merchant...

Страница 8: ...ld only be used in situations where cardholder authorisation is given for the transaction and the physical credit card is not present to be used at the terminal 1 Operator selects PURCHASE and types i...

Страница 9: ...o customer 6 Customer taps inserts or swipes card a Insert or swipe customer follows screen prompts to select account and enter PIN b Tap customer follows screen prompts if required 7 EFTPOS terminal...

Страница 10: ...opy 10 EFTPOS terminal returns to idle screen ready for next transaction Finalise Transaction 1 Operator selects FINALISE If there are no stored pre auth transactions the terminal will display no stor...

Страница 11: ...ored pre auth 4 If there is more than one merchant shoul select the correct one to continue 5 Terminal will display original pre auth amount and prompt merchant to confirm CANCEL AUTH 6 Confirm CANCEL...

Страница 12: ...ti merchant setup select the merchant after these shortcuts The default menu setting is 1 ALPHA 1 LOGON 2 ALPHA 2 REPRINT RECEIPT 3 ALPHA 3 SETTLE INQUIRY 4 ALPHA 4 SETTLE CUTOVER 5 ALPHA 5 PRINT CONF...

Страница 13: ...an only be performed during your regular settlement window Terminal will automatically perform Paymark settlement once per day For further information about auto settlement window contact Paymark help...

Страница 14: ...e added services on your EFTPOS terminal Network Comms Check This check can be performed to verify the terminal has a working network connection Press MENU DIAGNOSTICS COMMS TEST Terminal screen will...

Страница 15: ...pt to use this menu Changing Comms Settings Your EFTPOS terminal can be configured the accept the following network connections GPRS Wi Fi If you wish to change the network comms for your terminal ple...

Страница 16: ...nabled is 30 seconds to enable disable screensaver and set timeout period set between 30 seconds and 180 seconds Press CANCEL FUNC or MENU MENU SYSTEM POWER OPTIONS SCREENSAVER Do not enable screensav...

Страница 17: ...MAR 620 0421...

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