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Smartpay User Guide

 PAX One-Piece S920

14

Print Current Configuration

• Press 

MENU

 > 

CONFIG

 > 

password

 > 

PRINT CONFIG

 

Terminal will print out configuration receipt with current network and other host and merchant settings.

Configuration Updates 

Smartpay offers a range of value-add services like Smartcharge automatic credit card surcharging, Receipt Tipping and 
Tipping on terminal, Multi merchant, Currency Select EFTPOS and Pre-Authorisation. 

From time to time Smartpay THD may need you to perform a 

CONFIG UPDATE

 on the terminal to apply functionality 

changes. To do this:

• Press 

MENU

 > 

CONFIG

 > 

password

 > 

UPDATE CONFIG

Contact our sales team or THD to discuss activating/deactivating the value-added services on your EFTPOS terminal.

Network Comms Check

This check can be performed to verify the terminal has a working network connection.

• Press 

MENU

 > 

DIAGNOSTICS

 > COMMS TEST

Terminal screen will display process and display 

COMMS TEST: OK

 

(and CONNECTION: OK

CONNECTION: OK if using IP)

 for a working 

connection or 

DECLINED PLEASE TRY AGAIN

 if the connection is not working.

Connection Icons

Connection icons can be viewed on the status bar at the top of the screen.

GPRS icon             

Wi-Fi icon 

20/05/17 10:00

Not Connected

 - No comms connection detected. Check cables etc.

20/05/17 10:00

Connecting/Disconnecting

 - Displayed when connection is active.

20/05/17 10:00

Connected

 - Boxes are together when connection is made.

20/05/17 10:00

Sending

 - Back box is filled green when sending info.

20/05/17 10:00

Receiving

 - Front box is filled green when receiving info.

MERCHANT & COMMUNICATION SETTINGS

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Содержание Pax One-Piece S920

Страница 1: ...Paymark EFTPOS Pax One Piece S920...

Страница 2: ...Pre authorisation Finalise authorisation Cancel Auth Check card status ADMINISTRATIVE FUNCTIONS ALPHA Menu Payment Application Menu Common Admin Functions Manual Logon Manual Settlement Print Shift T...

Страница 3: ...tpay co nz The S920 terminal uses standard 57mm w x 40mm diameter thermal paper rolls Replacing printer paper 1 Engage printer cover release flap to open printer bay 2 Remove existing roll core and pl...

Страница 4: ...business name on it you are now all ready to go 2 If not you ll need to call us before you can transact Call our technical support team on 0800 476 278 and we will get your ready to take payments If y...

Страница 5: ...BLUE YELLOW LED Card presented Contactless available No contactless available PRESENT CARD SWIPE INSERT CARD SWIPE INSERT CARD TOTAL TOTAL BLUE YELLOW GREEN LED Card read successful RED LED Card read...

Страница 6: ...e used to removed a stored AUTH that is no longer required by the merchant FINALISE Hospitality transaction type to complete Finalise a previously stored AUTH transaction on a CREDIT DEBIT card usuall...

Страница 7: ...this happens the Merchant Receipt will print with a space for the customer to sign in The terminal will require the operator to verify the customer signature to complete the transaction Your merchant...

Страница 8: ...ld only be used in situations where cardholder authorisation is given for the transaction and the physical credit card is not present to be used at the terminal 1 Operator selects PURCHASE and types i...

Страница 9: ...o customer 6 Customer taps inserts or swipes card a Insert or swipe customer follows screen prompts to select account and enter PIN b Tap customer follows screen prompts if required 7 EFTPOS terminal...

Страница 10: ...opy 10 EFTPOS terminal returns to idle screen ready for next transaction Finalise Transaction 1 Operator selects FINALISE If there are no stored pre auth transactions the terminal will display no stor...

Страница 11: ...ored pre auth 4 If there is more than one merchant shoul select the correct one to continue 5 Terminal will display original pre auth amount and prompt merchant to confirm CANCEL AUTH 6 Confirm CANCEL...

Страница 12: ...ti merchant setup select the merchant after these shortcuts The default menu setting is 1 ALPHA 1 LOGON 2 ALPHA 2 REPRINT RECEIPT 3 ALPHA 3 SETTLE INQUIRY 4 ALPHA 4 SETTLE CUTOVER 5 ALPHA 5 PRINT CONF...

Страница 13: ...an only be performed during your regular settlement window Terminal will automatically perform Paymark settlement once per day For further information about auto settlement window contact Paymark help...

Страница 14: ...e added services on your EFTPOS terminal Network Comms Check This check can be performed to verify the terminal has a working network connection Press MENU DIAGNOSTICS COMMS TEST Terminal screen will...

Страница 15: ...pt to use this menu Changing Comms Settings Your EFTPOS terminal can be configured the accept the following network connections GPRS Wi Fi If you wish to change the network comms for your terminal ple...

Страница 16: ...nabled is 30 seconds to enable disable screensaver and set timeout period set between 30 seconds and 180 seconds Press CANCEL FUNC or MENU MENU SYSTEM POWER OPTIONS SCREENSAVER Do not enable screensav...

Страница 17: ...MAR 620 0421...

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