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Smartpay User Guide

 PAX One-Piece S920

11

CANCEL AUTH

1.  Operator selects 

CANCEL AUTH 

(If there are no stored pre-auth transactions the terminal will display no stored auth transactions)

2.  Terminal will prompt merchant to 

SEARCH STORED TXNS

 

> TRANS NUMBER = found on the receipt 
> CARD NUMBER = merchant will need the card that did the original pre-auth transaction. 
>  AUTH ID = found on the receipt 
> TRANS AMOUNT = found on the receipt 
> TRANS REFERENCE = found on original AUTH receipt at the top

3.  Terminal will display all matching stored pre-auth

4.  If there is more than one - merchant shoul select the correct one to continue.

5.  Terminal will display original pre-auth amount and prompt merchant to confirm 

CANCEL AUTH

6.  Confirm 

CANCEL AUTH 

transaction displayed - press 

ENTER

7.  Print out merchant & customer copy of the 

PREAUTH CANCELLATION

 receipt for merchant / customer record 

(merchant must keep their receipt copy)

CHECK CARD STATUS

1.  Operator Selects 

CHECK CARD

2.  EFTPOS terminal will prompt to 

PRESENT 

/

 INSERT 

/

 SWIPE CARD

3.  Customer follows screen prompts to select account 

(credit only)

 and enter PIN

4.  EFTPOS terminal displays 

ACCEPTED

 or 

DECLINED

 result

5.  EFTPOS receipt will be offered 

(depending on receipt print/prompt settings)

TRANSACTIONS OVERVIEW

Содержание Pax One-Piece S920

Страница 1: ...Paymark EFTPOS Pax One Piece S920...

Страница 2: ...Pre authorisation Finalise authorisation Cancel Auth Check card status ADMINISTRATIVE FUNCTIONS ALPHA Menu Payment Application Menu Common Admin Functions Manual Logon Manual Settlement Print Shift T...

Страница 3: ...tpay co nz The S920 terminal uses standard 57mm w x 40mm diameter thermal paper rolls Replacing printer paper 1 Engage printer cover release flap to open printer bay 2 Remove existing roll core and pl...

Страница 4: ...business name on it you are now all ready to go 2 If not you ll need to call us before you can transact Call our technical support team on 0800 476 278 and we will get your ready to take payments If y...

Страница 5: ...BLUE YELLOW LED Card presented Contactless available No contactless available PRESENT CARD SWIPE INSERT CARD SWIPE INSERT CARD TOTAL TOTAL BLUE YELLOW GREEN LED Card read successful RED LED Card read...

Страница 6: ...e used to removed a stored AUTH that is no longer required by the merchant FINALISE Hospitality transaction type to complete Finalise a previously stored AUTH transaction on a CREDIT DEBIT card usuall...

Страница 7: ...this happens the Merchant Receipt will print with a space for the customer to sign in The terminal will require the operator to verify the customer signature to complete the transaction Your merchant...

Страница 8: ...ld only be used in situations where cardholder authorisation is given for the transaction and the physical credit card is not present to be used at the terminal 1 Operator selects PURCHASE and types i...

Страница 9: ...o customer 6 Customer taps inserts or swipes card a Insert or swipe customer follows screen prompts to select account and enter PIN b Tap customer follows screen prompts if required 7 EFTPOS terminal...

Страница 10: ...opy 10 EFTPOS terminal returns to idle screen ready for next transaction Finalise Transaction 1 Operator selects FINALISE If there are no stored pre auth transactions the terminal will display no stor...

Страница 11: ...ored pre auth 4 If there is more than one merchant shoul select the correct one to continue 5 Terminal will display original pre auth amount and prompt merchant to confirm CANCEL AUTH 6 Confirm CANCEL...

Страница 12: ...ti merchant setup select the merchant after these shortcuts The default menu setting is 1 ALPHA 1 LOGON 2 ALPHA 2 REPRINT RECEIPT 3 ALPHA 3 SETTLE INQUIRY 4 ALPHA 4 SETTLE CUTOVER 5 ALPHA 5 PRINT CONF...

Страница 13: ...an only be performed during your regular settlement window Terminal will automatically perform Paymark settlement once per day For further information about auto settlement window contact Paymark help...

Страница 14: ...e added services on your EFTPOS terminal Network Comms Check This check can be performed to verify the terminal has a working network connection Press MENU DIAGNOSTICS COMMS TEST Terminal screen will...

Страница 15: ...pt to use this menu Changing Comms Settings Your EFTPOS terminal can be configured the accept the following network connections GPRS Wi Fi If you wish to change the network comms for your terminal ple...

Страница 16: ...nabled is 30 seconds to enable disable screensaver and set timeout period set between 30 seconds and 180 seconds Press CANCEL FUNC or MENU MENU SYSTEM POWER OPTIONS SCREENSAVER Do not enable screensav...

Страница 17: ...MAR 620 0421...

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