SMART Table 230i, Руководство пользователя

Страница: 46 / 64

40 | CHAPTER 5 – TROUBLESHOOTING
Diagnosing Basic Problems with Touch
The following table presents basic touch-related problems and solutions:
Problem Solution
Touch isn’t working, and Windows
desktop is visible. SMART Table software isn’t installed, or
the software isn’t running.
Follow the instructions in the ST230i
SMART Table Installation Guide
(document 131863 ) provided with your
SMART Table.
Touch isn’t working, and a message
appears informing you that the camera
failed to initialize. The camera may have disconnected from
the computer during shipping.
Open the SMART Table cabinet and
reconnect the cable from the camera to
the computer. If the camera doesn’t
initialize, contact SMART
Technical Support (see page 51).
Touch isn’t working properly, and one or
more white spots appear in the two
upper quadrants of the
SMART Touch
Service window.
Infrared radiation may be interfering with
the camera’s ability to sense touch.
Turn off or remove any pot lights or other
incandescent lighting in the room.
Close any open blinds or curtains to
prevent direct sunlight from shining on
your SMART Table.