
EN
48
10. TROUBLESHOOTING
Refer to Status indication for the description of the LED indications of the wallbox.
Danger
Operating damaged electric devices will result in the risk of electric shock, which will
cause severe injury or death.
▶ Troubleshooting must only be done by a qualifi ed electrician unless otherwise
stated.
Warning
Ignoring an error indicated on the wallbox may result in the risk of electric shock, which
can cause injury or death.
▶ If any of the listed errors persists, get in contact with your customer support at
[email protected] to get further advice and to avoid damage to your wallbox.
10.1 Error states of the wallbox
LED states
Wallbox
status
Explanation
Energy saving
Charging possible
▶ Connect the wallbox to the vehicle to
start the wallbox.
Off
Charging not possible
▶ Check that the power supply to the
wallbox is switched on at the power
supply cabinet.
HMI Cable not
connected
Charging not possible
▶ Have the HMI cable checked for a
proper connection.
Over-tempera-
ture derating
Charging possible
Due to high temperature, the wallbox
only allows charging at a lower power.
When the wallbox has cooled down, it
will resume charging at the maximum
power.
Содержание iV Charger
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