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SilverCon SCW001s Скачать руководство пользователя страница 60

Shenzhen Santone SilverCon 

Email: [email protected]

Web: www.silver-con.com 

Page: 60

SCW001 User Manual

Chapter 7: Troubleshooting

Failure to configure the router through a web browser

1. 

Open the Web browser (for example, IE) and choose Tools > Internet Options from the main menu.

 

 

 

Click Delete Cookies and Delete Files.

 

 

 

Failure to establish wireless network connection

• 

Because the router is beyond the wireless coverage. 

 

(1)  Place the router near the customer premises equipment (CPE). 

(2)  Try modifying the channel setting.

 

• 

Because of authentication problems.

 

 

(1)  Use a computer of wired connection to connect the router.

 

(2)  Check the network security settings.

 

(3)  Try hard reset on the router. 

• 

Because the router cannot be detected. 

 

(1)  Try hard reset on the router and test again. 

(2)  Check the settings of the wireless network. 

 

(3)  Check the settings of SSID and encryption.

Содержание SCW001s

Страница 1: ...Shenzhen Santone SilverCon Email sales silver con com Web www silver con com SilverCon SCW001s 300Mbps Wireless Router User Manual...

Страница 2: ...and Interface Description 7 3 3 Hardware Installation 8 Chapter 4 TCP IP Settings and Wireless Connection Introduction 10 4 1 TCP IP Settings 10 4 2 Wireless Connection Introduction 12 Chapter 5 Loggi...

Страница 3: ...eb Page Describes how to log in to the wireless router Chapter 6 Web Configuration Mainly describes how to navigate through the Web pages and how to configure the parameters Chapter 7 Troubleshooting...

Страница 4: ...SilverCon Email sales silver con com Web www silver con com Page 4 SCW001 User Manual Support remote access control Support firewall Support system status display Support backup and restoration of co...

Страница 5: ...t once Proper space left for heat dissipation is necessary to avoid any damage caused by overheating to the device The long and thin holes on the router are designed for heat dissipation to ensure tha...

Страница 6: ...is a high performance network access device It is fully compatible with IEEE802 11b IEEE802 11g and IEEE802 11n standards It can provide reliable and convenient access service for individual users and...

Страница 7: ...ress under Wi Fi Protected Setup Off Wi Fi Protected Setup is disabled WAN Green On Connection succeeds Green Blink Data is being transmitted Off No WAN connection LAN1 LAN2 LAN3 LAN4 Green On LAN con...

Страница 8: ...n Before you install the device please pay attention to the following items When the device is connected to a computer hub router or switch the Ethernet cable should be less than 100 meters Do not pla...

Страница 9: ...e of the wireless router To realize roaming in the coverage range of the wireless router by a wireless client you need to set the APs properly as follows Set the same SSID for different APs The SSIDs...

Страница 10: ...r PC obtains the TCP IP settings including the IP address subnet mask gateway and DNS address automatically through the wireless router If you know the settings of the current LAN interface you can ma...

Страница 11: ...indow may appears 3 Double click Internet Protocol TCP IP and the Internet Protocol TCP IP Properties window appears 4 Select Use the following IP address and enter the IP address of the network adapt...

Страница 12: ...ireless router is normal Choose Start Run from the desktop and enter ping 192 168 1 1 See the following figure Note 192 168 1 1 in the ping command is the default IP address of the LAN interface If th...

Страница 13: ...ection page click Refresh network list and the network list is refreshed The default SSID of the wireless router is GOLDWEB Select the wireless router that you want to connect and click Connect The de...

Страница 14: ...w silver con com Page 14 SCW001 User Manual After your wireless network card connects to the wireless router successfully usually you should set the network adapter to Obtain an IP address automatical...

Страница 15: ...at is displayed as shown in the following figure enter the user name and password and click Login Note The default user name and password are admin and admin respectively After logging in to the Web p...

Страница 16: ...ect No I Want To Configure The Router Myself If you want to follow this wizard to configure the router please select Yes and click Next The router auto matically detects the WAN connection mode Note I...

Страница 17: ...k Next and the following figure appears The following table describes parameters in this page Field Description IP Address Enter the IP address of the WAN interface IP Subnet Mask Subnet mask of the W...

Страница 18: ...ormation of the DNS server provided by the ISP If no DNS server information is available select Get Automatically From ISP Primary DNS Enter the IP address of the primary DNS server if necessary Secon...

Страница 19: ...ion connection status of the Internet port LAN port and wireless port and traffic statistics of each port Click Show Statistics and the Statistic Information page as shown in the following figure appe...

Страница 20: ...st time and it is not refreshed any more Click Connection Status in the Router Status page and the Connection Status page appears This page dis plays the information of current connection on the route...

Страница 21: ...ut not perform any set tings in the Connection Status page For detailed descriptions of the WAN connection modes refer to section 6 3 2 WAN Interface Settings 6 2 2 Clients List Choose Running Status...

Страница 22: ...ask Subnet mask of the LAN port You can enter a different subnet mask according to the actual network status RIP Direction The mode in which the router sends and receives RIP packets If it is set to B...

Страница 23: ...ons in this page Field Description Address Reservation Table Display entries of reserved addresses You can select the information of the local computer or enter the IP address MAC address and device n...

Страница 24: ...Dynamic IP DHCP Static IP Fixed or PPPoE In this page you can select the appropriate WAN connection and configure the relevant parameters accord ing to the actual requirements Dynamic IP DHCP If you s...

Страница 25: ...ss Physical address of the router Normally you can select Use Default Address If the ISP requires MAC address authentication select Use Computer MAC Ad dress or Use This MAC Address If you select Use...

Страница 26: ...sed for connecting to the ISP Domain Name Service DNS Address Select Use These DNS Servers Primary DNS Enter the IP address of the primary DNS server if necessary Secondary DNS If the ISP provides ano...

Страница 27: ...in time for example 10 seconds until the connection is established If you pay for Internet access in the monthly fee mode you are recom mended to use this connection mode Manually Connect If you selec...

Страница 28: ...Region Select the region where you are in from the drop down list Enable SSID Broadcast Enable or disable SSID broadcast If it is enabled the router broadcasts its SSID in the wireless network In thi...

Страница 29: ...compatible with 802 11b 802 11n and 802 11g Channel Select the working channel of the wireless network Band Width Select the bandwidth For 20M bandwidth the maximum rate is 130 Mbps 150 Mbps in short...

Страница 30: ...nd A F WPA PSK TKIP Preshared key Wi Fi protection access It uses WPA PSK standard encryption and Tem poral Key Integrity Protocol TKIP TKIP has stronger encryption mechanism and integrates message in...

Страница 31: ...settings including the SSID with the router if the host wants to connect to the router If the router has security settings the host in the wireless network must have consistent security settings For e...

Страница 32: ...connected to the network of this SSID cannot access the LAN of the wireless router Enable Wireless Isola tion Enable or disable wireless isolation If it is enabled wireless clients connected to the ne...

Страница 33: ...he following page appears The client can now visit the LAN PIN mode Select PIN Personal Identification Number and enter the PIN of the network refer to the client of the network card then click Start...

Страница 34: ...802 11b High Rate DSSS PHY field 56 digits synchro nized field for short preamble defines the length of the CRC correction block for communication between wireless devices Shorter settings should be a...

Страница 35: ...network card in the Wireless Card Ac cess Setup page that is displayed Edit Select an entry of wireless network card and click the button to modify the device name or MAC address in the Wireless Card...

Страница 36: ...this function cannot be enabled If you try enabling the function when the channel is set to Auto the system automatically switches to the Wireless Basic Settings page where you can change the channel...

Страница 37: ...router and map the desired port to the corresponding PC in the LAN After setting after receiving an access request from the Internet the router forwards the packets to the PC according to the rule of...

Страница 38: ...P TCP or UDP Starting Port After the connection to the mapping port is established the corresponding port is open and the application can initiate consequent connection requests to the open port Endin...

Страница 39: ...page that is dis played Edit Service Click the button to edit a selected rule in the Port Triggering Services page that is displayed Delete Service Click the button to delete a selected rule Click th...

Страница 40: ...resources on the internal host when necessary For example if MSN Messenger is installed on Windows ME and Windows XP operating systems UPnP can be used for audio and video conversations In this way f...

Страница 41: ...trol Click Access Control and the extended navigation menu is shown as follows The submenu contains Block Sites Bloack Services and QoS Setup 6 6 1 Block Sites Choose Access Control Block Sites and th...

Страница 42: ...he keyword or domain name you entered to the list un der the button Block Sites containing these Keywords or Domain Names The list displays the blocked entries It can contain up to 32 entries Delete K...

Страница 43: ...but ton to edit the rule in the Block Services Setup page that is displayed Delete Select a rule of service blocking in the Block Service Rules Table and click the but ton to delete it Click Add and...

Страница 44: ...priority policies on applications online games Ethernet LAN ports and MAC ad dresses sets an order for various network traffics and thus optimizes your network performance The following table describ...

Страница 45: ...oS Setup page appears The following table describes buttons in this page Field Description Edit Click the button to change the priorities of the applications LAN ports online games and MAC addresses i...

Страница 46: ...of the port range The QoS Priority Rules page for an online game is as follows The following table describes parameters in this page Field Description QoS Policy For Enter the name of the QoS policy...

Страница 47: ...icy For Enter the name of the QoS policy Priority Category Select MAC Address MAC Device Add List Display the existing priority rules of computers that have higher priorities accord ing to MAC address...

Страница 48: ...esolution database When another user on the Internet tries accessing the domain name the dy namic domain name resolution server returns the correct IP address Click Dynamic DNS and the Dynamic DNS pag...

Страница 49: ...and the following figure appears The following table describes parameters of adding a routing rule Field Description Active Enable it to apply the routing rule Route Name Enter the name of the static...

Страница 50: ...ccessing the router you need to enter the WAN IP ad dress of the router along with and the port number in the address bar of IE or the location bar of Netscape Port Number Specify the port of Web mana...

Страница 51: ...tion This function protects your LAN against DoS attack Do not disable this firewall function unless a special situation occurs Respond to Ping on Internet Port If you want the router to respond to pi...

Страница 52: ...pplications Disable SIP ALG Certain SIP applications have special mechanisms of passing through the NAT fire wall and SIP ALG may have conflicts with these mechanisms In most cases you should not disa...

Страница 53: ...ime of Day to Block If you want to fully restrict access every day select All Day If you want to restrict access in a specific time during certain days select the days and enter the starting time and...

Страница 54: ...ing the summertime so that afternoons have more daylight and mornings have less It helps saving the lighting power Daylight Saving Offset Select a proper offset If it is set to 1 00 10 00 in the morni...

Страница 55: ...ration file is loading do not power off the router Otherwise the router may be damaged and fail to work 6 10 4 Set Password Choose System Tools Set Password and the Set Password page appears In this p...

Страница 56: ...ars In this page you can upgrade the software of the router in the following steps 1 Click Browse to navigate to the latest software 2 Select the correct upgrade file If you select Clear Config the ro...

Страница 57: ...r each month Round up data volume for each connection by Certain ISPs counts extra traffics when a user establishes a new connection In this case set the extra data volume Connection time control Ente...

Страница 58: ...age The Traffic Status page is as follows The following table describes parameters in this page Field Description Poll Interval Set the poll interval Its value range is 1 to 86400 seconds The page is...

Страница 59: ...www silver con com Page 59 SCW001 User Manual To log out the router do as follows 1 Click Logout under the System Tools menu and the following dialog box appear 2 Click OK to log out See the followin...

Страница 60: ...o establish wireless network connection Because the router is beyond the wireless coverage 1 Place the router near the customer premises equipment CPE 2 Try modifying the channel setting Because of au...

Страница 61: ...onnect to the router Failure to access the Internet 1 Check whether the status of indicators on the ADSL modem and the wireless router is normal 2 Check whether the WAN indicator is on If the WAN indi...

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