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Appendix A

Troubleshooting

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the
DSL/Cable Router and some possible solutions to them. If you follow the suggested steps and
the DSL/Cable Router still does not function properly, contact your dealer for further advice.

General Problems

Problem 1:

Can't connect to the DSL/Cable Router to configure it.

Solution 1:

Check the following:

•

The DSL/Cable Router is properly installed, LAN connections are OK,
and it is powered ON. Check the LEDs for port status.

•

Ensure that your PC and the DSL/Cable Router are on the same network
segment. (If you don't have a router, this must be the case.)

•

If your PC is set to "Obtain an IP Address automatically" (DHCP
client), restart it.

•

If your PC uses a Fixed (Static) IP address, ensure that it is using an IP
Address within the range 192.168.254.1 to 192.168.254.253 and thus
compatible with the DSL/Cable Router's default IP Address of
192.168.254.254.
Also, the Network Mask should be set to 255.255.255.0 to match the
DSL/Cable Router.
In Windows, you can check these settings by using

Control Panel-

Network

to check the

Properties

for the TCP/IP protocol.

Internet Access

Problem 1:

When I enter a URL or IP address I get a time out error.

Solution 1:

A number of things could be causing this. Try the following troubleshooting
steps.

•

Check if other PCs work. If they do, ensure that your PCs IP settings are
correct. If using a Fixed (Static) IP Address, check the Network Mask,
Default gateway and DNS as well as the IP Address.

•

If the PCs are configured correctly, but still not working, check the
DSL/Cable Router. Ensure that it is connected and ON. Connect to it
and check its settings. (If you can't connect to it, check the LAN and
power connections.)

•

If the DSL/Cable Router is configured correctly, check your Internet
connection (DSL/Cable modem etc) to see that it is working correctly.

Problem 2:

Some applications do not run properly when using the DSL/Cable
Router.

A

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Содержание SpeedStream SS2624

Страница 1: ...SpeedStream SpeedStream SpeedStream SpeedStream Wireless DSL Cable Router Model SS2624 Part No 007 0311 001 ...

Страница 2: ...s 34 Macintosh Clients 40 Linux Clients 40 Other Unix Systems 41 Wireless Station Configuration 42 CHAPTER 5 OPERATION AND STATUS 43 Operation 43 Status Screen 44 Connection Status PPPoE 46 Connection Status PPTP 48 Connection Details Fixed Dynamic IP Address 49 CHAPTER 6 ADVANCED FEATURES 51 Overview 51 Advanced Internet Screen 51 URL Filter 55 Virtual Servers 57 Dynamic DNS 60 Remote Management ...

Страница 3: ... All rights reserved Efficient Networks its logos and SpeedStream are registered and unregistered trademarks of Efficient Networks Inc Siemens and the Siemens logo are trademarks of Siemens AG Germany All other trade marks are held by their respective companies Efficient Networks reserves the right to make changes to product specifications at any time without notice All trademarks and trade names ...

Страница 4: ...ions Network Printer LAN users can share the printer attached to the SpeedStream Router Figure 1 SpeedStream Router Features of the DSL Cable Router The SpeedStream Wireless DSL Cable Router incorporates many advanced features carefully designed to provide sophisticated functions while being easy to use Internet Access Features Shared Internet Access All users on the LAN can access the Internet th...

Страница 5: ...such appli cations is provided to enable such applications to be used normally Virtual Servers This feature allows Internet users to access Internet servers on your LAN The required setup is quick and easy DMZ One 1 PC on your local LAN can be configured to allow unrestricted 2 way communication with Servers or individual users on the Internet This provides the ability to run programs that are inc...

Страница 6: ...ven the existence of each PC is hidden From the external viewpoint there is no network only a single device the DSL Cable Router Stateful Inspection Firewall All incoming data packets are monitored and all incom ing server requests are filtered thus protecting your network from malicious attacks from external sources Protection against DoS attacks DoS Denial of Service attacks can flood your Inter...

Страница 7: ... 100 On Corresponding LAN hub port is using 100BaseT Off Corresponding LAN hub port connection is using 10BaseT or no active connection WAN Port Flashing data is being transmitted or received via the WAN port Off no data is being transferred Wireless On Wireless connection available Wireless Access Point is ready for use Off No Wireless connection available Flashing Data is being transmitted or re...

Страница 8: ...Continue holding the Reset Button until the Status Red LED blinks TWICE 4 Release the Reset Button The factory default configuration has now been restored and the Router is ready for use WAN port 10BaseT Connect the DSL or Cable Modem here If your modem came with a cable use the supplied cable Otherwise use a standard CAT5 UTP LAN cable 10 100BaseT LAN connectors Use standard LAN cables RJ45 conne...

Страница 9: ...DSL Cable Router User Guide 6 Power port Connect the supplied power adapter here ...

Страница 10: ...PCs For shared access to the attached printer the following clients are supported Windows 95 98 ME Windows NT 4 0 2000 or XP Unix LPD printing Procedure Figure 3 Installation Diagram 1 Choose an Installation Site Select a suitable place on the network to install the DSL Cable Router Ensure both the DSL Cable Router and the DSL or Cable modem are powered OFF 2 Connect LAN Cables Use standard 10 100...

Страница 11: ...grooved or ridged ring on the an tenna until snug Do not over tighten 5 Connect Printer Cable Use a standard parallel printer cable to connect your printer to the Printer port on the DSL Cable Router 6 Power Up Power on the Cable or DSL modem Power on the Printer Connect the supplied power adapter to the DSL Cable Router and power up Use only the power adapter provided Using a different one may ca...

Страница 12: ...ns for the required functions To Do this Refer to Configure PCs on your LAN Chapter 4 PC Configuration Check DSL Cable Router s operation and Status Chapter 5 Operation and Status Use any of the following Internet features Special Applications DMZ Virtual Servers Dynamic DNS Remote Management Chapter 6 Advanced Features Use any of the following Advanced Configuration settings Network Clients Optio...

Страница 13: ... Router Using UPnP If your Windows operating system supports UPnP an icon for the DSL Cable Router will appear in the system tray notifying you that a new network device has been found and offering to create a new desktop shortcut to the newly discovered device Unless you intend to change the IP Address of the Router you can accept the desktop shortcut Whether you accept the desktop shortcut or no...

Страница 14: ... not working or your PC s IP address is not compatible with the DSL Cable Router s IP Address See next item If your PC is using a fixed IP Address its IP Address must be within the range 192 168 254 1 to 192 168 254 253 to be compatible with the DSL Cable Router s default IP Address of 192 168 254 254 Also the Network Mask must be set to 255 255 255 0 See Chapter 4 PC Configuration for details on ...

Страница 15: ...If so you must enter this Hostname instead of using the default value Did your ISP allocate a Host name to you If so enter the name provided Otherwise use the default value Domain name Some ISPs allocate a Do main Name If so you must enter this Domain Name instead of using the default value Did your ISP allocate a Domain Name to you If so enter the name provided Otherwise use the default value MAC...

Страница 16: ...ress in the Wizard and enter the details pro vided by your ISP Otherwise select Dy namic IP address in the Wizard If your ISP currently requires using PPPoE client software on your PC this software is no longer required and should be disabled or uninstalled Other Modems e g Satellite Broadband Data Details Check IP Address There are 2 systems used Dynamic Your IP Address is allocated automatically...

Страница 17: ...ar on the left of the screen and the Back button on your Browser for navigation Changing to another screen without clicking Save does NOT save any changes you may have made You must Save before changing screens or your data will be ignored When finished you should use the Logout button rather than just close your Browser On each screen clicking the Help button will display help for that screen Fro...

Страница 18: ...me value as the PCs on that LAN segment DHCP Server If Enabled the DSL Cable Router will allocate IP Addresses to PCs DHCP clients on your LAN when they start up The default and recommended value is Enabled If you are already using a DHCP Server this setting must be Disabled and the existing DHCP server must be re configured to treat the DSL Cable Router as the Gateway See the following sec tion f...

Страница 19: ...on your LAN Using the DSL Cable Router s DHCP Server This is the default setting The DHCP Server settings are on the LAN screen On this screen you can Enable or Disable the DSL Cable Router s DHCP Server function Set the range of IP Addresses allocated to PCs by the DHCP Server function You can assign Fixed IP Addresses to some devices while using DHCP provided that the Fixed IP Addresses are NOT ...

Страница 20: ...e Device Name for the DSL Cable Router On your PC some Wireless status screens may display this name as the name of the Access Point in use SSID ESSID If using an ESS Extended Service Set with multiple access points this ID is called an ESSID Extended Service Set Identi fier To communicate all Wireless stations should use the same SSID ESSID Options Channel No Select the Channel you wish to use on...

Страница 21: ...ireless stations can access your LAN To select the required wireless stations click the Select Stations button Allow Internet access by All Wireless Stations All wireless stations can use the access point to access the Internet Selected Wireless stations only Only selected wireless stations can use the access point to access the Internet To select the re quired wireless stations click the Select S...

Страница 22: ...set to use 64 Bit En cryption and have the same Key value in the same position in its key table Otherwise it will not be able to decrypt the data Default Key select the key you wish to be the default Transmit ted data is ALWAYS encrypted using the Default Key the other Keys are for decryption only Key Table This table is used when Encrypting and Decrypting data All stations including this Access P...

Страница 23: ...e Otherwise it will not be able to de crypt the data Keys Enter the key values you wish to use Other stations must have the same key values Passphrase To generate a set of keys from a word or phrase 1 Select the type of key required 64 Bit or 128 Bit 2 Enter the word or phrase in the Passphrase field 3 Click the Generate Keys button 4 The screen will refresh with the key values inserted ...

Страница 24: ... have assigned a password to the DSL Cable Router on the Password screen above you will be prompted for the password when you connect as shown below If no password has been set this dialog will not appear Figure 9 Password Dialog Leave the User Name blank Enter the password for the DSL Cable Router as set on the Password screen above ...

Страница 25: ...al that the TCP IP protocol be installed and configured on each PC TCP IP Settings Overview If using the default DSL Cable Router settings and the default Windows TCP IP settings no changes need to be made By default the DSL Cable Router will act as a DHCP Server automatically providing a suitable IP Address and related information to each PC when the PC boots For all non Server versions of Window...

Страница 26: ... should then see a screen like the following Figure 11 IP Address Win 95 Ensure your TCP IP settings are correct as follows Using DHCP To use DHCP select the radio button Obtain an IP Address automatically This is the default Windows settings Restart your PC to ensure it obtains an IP Address from the DSL Cable Router Using Specify an IP Address If your PC is already configured do NOT change the s...

Страница 27: ...dministrator can advise you of the IP Address they assigned to the DSL Cable Router Figure 12 Gateway Tab Win 95 98 On the DNS Configuration tab ensure Enable DNS is selected If the DNS Server Search Order list is empty enter the DNS address provided by your ISP in the fields beside the Add button then click Add Figure 13 DNS Tab Win 95 98 ...

Страница 28: ...ing TCP IP Settings Windows NT4 0 1 Select Control Panel Network and on the Protocols tab select the TCP IP protocol as shown below Figure 14 Windows NT4 0 TCP IP 2 Click the Properties button to see a screen like the one below ...

Страница 29: ...CP Server Restart your PC to ensure it obtains an IP Address from the DSL Cable Router Specify an IP Address If your PC is already configured check with your network administrator before making the following changes 1 The Default Gateway must be set to the IP address of the DSL Cable Router To set this Click the Advanced button on the screen above On the following screen click the Add button in th...

Страница 30: ...ndows NT4 0 Add Gateway 2 The DNS should be set to the address provided by your ISP as follows Click the DNS tab On the DNS screen shown below click the Add button under DNS Service Search Order and enter the DNS provided by your ISP ...

Страница 31: ...DSL Cable Router User Guide 28 Figure 17 Windows NT4 0 DNS ...

Страница 32: ...l up Connection 2 Right click the Local Area Connection icon and select Properties You should see a screen like the following Figure 18 Network Configuration Win 2000 3 Select the TCP IP protocol for your network card 4 Click on the Properties button You should then see a screen like the following ...

Страница 33: ... ensure it obtains an IP Address from the DSL Cable Router Using a fixed IP Address Use the following IP Address If your PC is already configured check your ISP s documentation before making the following changes Enter the DSL Cable Router s IP address in the Default gateway field and click OK If the DNS Server fields are empty select Use the following DNS server addresses and enter the DNS addres...

Страница 34: ...onnection 2 Right click the Local Area Connection and choose Properties You should see a screen like the following Figure 20 Network Configuration Windows XP 3 Select the TCP IP protocol for your network card 4 Click on the Properties button You should then see a screen like the following ...

Страница 35: ...ddress Use the following IP Address If your PC is already configured do NOT change the settings on the screen shown in Figure 21 above unless advised to do so by your network administrator You can enter the DSL Cable Router s IP address in the Default gateway field and click OK Your LAN administrator can advise you of the IP Address they assigned to the DSL Cable Router If the DNS Server fields ar...

Страница 36: ...Internet Connections 2 Select Set up or change your Internet Connection 3 Select the Connection tab and click the Setup button 4 Cancel the pop up Location Information screen 5 Click Next on the New Connection Wizard screen 6 Select Connect to the Internet and click Next 7 Select Set up my connection manually and click Next 8 Check Connect using a broadband connection that is always on and click N...

Страница 37: ...r or each client PC Print jobs will be spooled queued on the Windows Server and can be managed using the standard Windows Server tools Print Port Driver Setup The following procedure is for all versions of Windows 95 98 Me NT4 0 2000 XP The Windows Add Printer screens will vary depending on your version or Windows but the procedure is the same 1 Insert the supplied CD ROM into your drive If the se...

Страница 38: ...t Programs SpeedStream DSL Cable Router Add Port Management Print jobs can be managed like any Windows printer Open the Printers folder Start Settings Printers and double click any printer to see the current print jobs If the printer attached to the DSL Cable Router is changed just run this program again and select the correct printer To delete a port created by this setup program use the Windows ...

Страница 39: ...to work with multi port models The Port Name is shown in the Printer s Properties Banner Check this option to print a banner page before each print job If using a PostScript Printer check the PostScript box The User Name will be printed on the banner page Retry Interval Sets how often Windows will poll the DSL Cable Router to establish a connection when the printer is busy Increase this value if y...

Страница 40: ...nter will be managed by select My Computer and click Next 3 Select Add Port then select LPR Port and click New Port 4 In the Dialog requesting Name of Address of server providing lpd enter the IP address of the DSL Cable Router 5 For Name of printer or print queue on that server enter L1 6 Click OK When returned to the Printer Ports window simply select Close and then install your printer driver a...

Страница 41: ... 2 Select Other Network File and Print Services then click the Details button Figure 24 Adding LPD LPR Port Win 2000 3 Enable Print Services for Unix and click OK 4 Click Next and complete the Wizard Adding the Printer 1 Open your Printers folder and start the Add Printer Wizard 2 When prompted select Local Printer 3 On the Select the Printer Port screen select LPR Port as shown below Click Next t...

Страница 42: ...or LPD LPR Printing After configuring the Windows Server client PCs on the LAN can install the new printer The following procedure is for Windows 95 98 ME Windows NT4 0 and Windows 2000 workstation 1 Open your Printers folder and start the Add Printer Wizard 2 When prompted select Network Printer 3 When prompted for Network Path or Queue Name click the Browse button and locate the Server and Print...

Страница 43: ...nue using a fixed IP Address make the following changes to your configuration Set your Default Gateway to the IP Address of the DSL Cable Router Ensure your DNS Name server settings are correct To act as a DHCP Client recommended The procedure below may vary according to your version of Linux and X windows shell 1 Start your X Windows client 2 Select Control Panel Network 3 Select the Interface en...

Страница 44: ... be configured on the DSL Cable Router s Advanced Printer Port screen L1 4 Save this data and exit the Printer Configuration Configuration is now completed and the printer is now available for use Other Unix Systems Internet Access Ensure the Gateway field for your network card is set to the IP Address of the DSL Cable Router Ensure your DNS Name Server settings are correct Printing Setup To use L...

Страница 45: ...ach Wireless Station must have compatible settings as follows Mode The mode must be set to Infrastructure SSID ESSID This must match the value used on the DSL Cable Router The default value is SpeedStream Note The SSID is case sensitive WEP By default WEP on the DSL Cable Router is disabled If WEP remains disabled on the DSL Cable Router all stations must have WEP disabled If WEP is enabled on the...

Страница 46: ...ny applications it may be necessary to specify which PC receives an incoming connection Refer to Chapter 6 Advanced Fea tures for further details Applications that use non standard connections or port numbers may be blocked by the DSL Cable Router s built in firewall You can define such applications as Special Appli cations to allow them to function normally Refer to Chapter 6 Advanced Features fo...

Страница 47: ...Address is allocated by the ISP Internet Service Pro vider Connection Status Current connection status OK No connection Error If there is an error you can click the Connection Details button to find out more information Access Log Button Click this button to open a sub window and view details of out going connections to the Internet The log contains the following data Date Time When the connection...

Страница 48: ... on the Advanced menu System Device Name This displays the current name of the DSL Cable Router Firmware Version The current version of the firmware installed in the DSL Cable Router System Data Button Clicking this button will open a Window which lists all system details and settings Printer Printer Status This indicates the current status of the printer Possible values are Idle Printing Off line...

Страница 49: ...Address The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider Network Mask The Network Mask associated with the IP Address above PPPoE Link Status This indicates whether or not the connection is currently estab lished If the connection does not exist the Connect button can be used to establish a connection If the connection currentl...

Страница 50: ...Server and establish a PPP con nection PPP up successfully Able to login to ISP s Server and establish a PPP connection Idle time out reached The connection has been idle for the time period specified in the Idle Time out field The connection will now be termi nated Disconnecting The current connection is being terminated due to either the Idle Time out above or Disconnect button being clicked Err...

Страница 51: ...he local LAN IP Address The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider PPTP Status This indicates whether or not the connection is currently established If the connection does not exist the Connect button can be used to establish a connection If the connection currently exists the Disconnect button can be used to break the co...

Страница 52: ...etails button is clicked Figure 29 Connection Status Screen Data Connection Details Screen Internet Physical Address The hardware address of this device as seen by remote devices on the Internet This is different to the hardware address seen by devices on the local LAN IP Address The IP Address of this device as seen by Internet users This address is allocated by your ISP Internet Service Provider...

Страница 53: ...ER Release OR Renew This button is only useful if the IP address shown above is allocated automatically on connection Dynamic IP address Otherwise it has no effect If the ISP s DHCP Server has NOT allocated an IP Address for the DSL Cable Router this button will say Renew Clicking the Renew button will attempt to re establish the connection and obtain an IP Address from the ISP s DHCP Server If an...

Страница 54: ... Control Firmware Upgrade using your Web Browser This chapter contains details of the configuration and use of each of these features Note The screens shown below are identical for all SpeedStream DSL Cable Routers there fore some screenshots are shared between multiple user manuals Advanced Internet Screen This screen allows configuration of all advanced features relating to Internet access Confe...

Страница 55: ...uter But sometimes it is not clear which PC should receive an incoming connection This problem could arise with the following Conferencing Telephony applications CUseeME ICQ ICU II ICU 2 Internet Phone mIRC MS NetMeeting Yahoo Messenger If this problem arises you can use this screen to set which PC should receive an incoming connection as described below ...

Страница 56: ...al Applications If you use Internet applications which use non standard connections or port numbers you may find that they do not function correctly because they are blocked by the DSL Cable Router s firewall In this case you can define the application as a Special Application Special Applications Screen This screen can be reached by clicking the Special Applications button on the Internet screen ...

Страница 57: ...t in both the Start and Finish fields Finish Enter the end of the range of port numbers used by the applica tion server for data you send to it If the application uses a single port number enter it in both the Start and Finish fields Using a Special Application Configure the Special Applications screen as required On your PC use the application normally Remember that only one 1 PC can use each Spe...

Страница 58: ...s blocked Enabling the URL Filter also affects the Internet Access Log If Enabled the Destination field in the log will display the URL Otherwise it will display the IP Address The URL Filter can be Enabled or Disabled on the Advanced Internet screen URL Filter Screen Click the Configure URL Filter button on the Internet screen to access the URL Filter screen An example screen is shown below Figur...

Страница 59: ... string e g ads Any URL which contains ANY entry ANYWHERE in the URL will be blocked Buttons Delete Delete All Use these buttons to delete the selected entry or all entries as required Multiple entries can be selected by holding down the CTRL key while selecting On the Macintosh hold the SHIFT key while selecting Add Use this to add the current Filter String to the site list ...

Страница 60: ...PC Remote PC Using Web Server Using FTP Server http 203 70 212 52 203 70 212 52 192 168 254 254 192 168 254 10 192 168 254 20 LAN IP Address WAN IP Address ftp 203 70 212 52 Figure 33 Virtual Servers IP Address seen by Internet Users Note that in this illustration both Internet users are connecting to the same IP Address but using different protocols To Internet users all virtual Servers on your L...

Страница 61: ...vers This lists a number of pre defined Servers plus any Servers you have defined Details of the selected Server are shown in the Prop erties area Properties Enable Use this to Enable or Disable support for this Server as required If Enabled any incoming connections will be forwarded to the selected PC If Disabled any incoming connection attempts will be blocked PC Server Select the PC for this Se...

Страница 62: ...ry Note that the pre defined Servers can not be deleted Only Servers you have defined yourself can be deleted Clear Form Clear all data from the Properties area ready for input of a new Virtual Server entry Show All List all entries in the Virtual Server database The list will be in new window allowing saving or printing of this data For each entry the PC must be running the appropriate Server sof...

Страница 63: ...ddress Dynamic DNS This free service is very useful when combined with the Virtual Server feature It allows Inter net users to connect to your Virtual Servers using a URL rather than an IP Address This also solves the problem of having a dynamic IP address With a dynamic IP address your IP address may change whenever you connect which makes it difficult to connect to you The Service works as follo...

Страница 64: ... org Web site to request a domain name DDNS Data User Name Enter the User name specified at the www dyndns org Web site when you registered Password Enter your current password for www dyndns org Domain Enter your domain name as allocated at www dyndns org The name should consist only of letters and the hyphen dash Using any other characters may cause problems DDNS Status This message is returned ...

Страница 65: ...80 here will prevent the use of a Web Virtual Server on your LAN See Advanced Internet Virtual Servers Current IP Ad dress You must use this IP Address to connect see below This IP Address is allocated by your ISP But if using a Dynamic IP Address this value can change each time you connect to your ISP So it is better if your ISP allocates you a Fixed IP Address To connect from a remote PC via the...

Страница 66: ...or types of connections All common Services are pre defined If required you can also define your own Services Access Control Log To check the operation of the Access Control feature an Access Control Log is provided Click the View Log button on the Access Control screen to view this log This log shows attempted Internet accesses which have been blocked by the Access Control function Data shown in ...

Страница 67: ... be re named Members Button Click this button to add or remove members from the current Group If the current group is Default then members can not be added or deleted This group contains PCs not allocated to any other group See the following section for details of the Group Members screen Access Rights Internet Access Select the desired options for the current group as detailed below No Restrictio...

Страница 68: ...ne your own Services See the following section for details of the Services screen Buttons Members Click this button to add or remove members from the current Group If the current group is Default then members can not be added or deleted This group contains PCs not allocated to any other group See the following section for details of the Group Members screen Service Click this button to add or remo...

Страница 69: ...s Use this screen to add or remove members PCs from the current group The Del button will remove the selected PC in the Members list from the current group The Add button will add the selected PC in the Other PCs list to the current group PCs not assigned to any group will be in the Default group PCs deleted from any other Group will be added to the Default group ...

Страница 70: ...ocol TCP UDP ICMP used to the remote system or service Start Port For TCP and UDP Services enter the beginning of the range of port numbers used by the service If the service uses a single port number enter it in both the Start and Finish fields Finish Port For TCP and UDP Services enter the end of the range of port num bers used by the service If the service uses a single port number enter it in ...

Страница 71: ...the Advanced menu You will see a screen like the following Figure 40 Upgrade Firmware To perform the Firmware Upgrade 1 Click the Browse button and navigate to the location of the upgrade file 2 Select the upgrade file It s name will appear in the Upgrade File field 3 Click the Start Upgrade button to commence the firmware upgrade The DSL Cable Router is unavailable during the upgrade process and ...

Страница 72: ... or a Virtual Server This database is maintained automatically but you can add and delete entries for PCs which use a Fixed Static IP Address Options Various options including DNS and UPnP Printer Configure Logical Printers for use under Unix MAC Address Set the MAC hardware address used on the Internet WAN port interface This is required only if your ISP has recorded the MAC hardware address you ...

Страница 73: ... or IP address The Hardware Address can only change if you change the PC s network card or adapter This system means you do NOT need to use Fixed static IP addresses on your LAN However you can add PCs using Fixed static IP Addresses to the Network Clients data base if required Data Network Clients Screen Network Clients Known PCs This lists all current entries Data displayed is name IP Address ty...

Страница 74: ...ailable not con nected or not powered On you will not be able to add it Delete Delete the selected PC from the list This should be done in 2 situa tions The PC has been removed from your LAN The entry is incorrect Refresh Update the data on screen Generate Report Display a read only list showing full details of all entries in the Net work Clients database ...

Страница 75: ...d TFTP Trivial FTP can be used to upgrade the firm ware in this device This is normally not required a Windows utility is available for this purpose You must obtain the firmware upgrade file first instructions for using TFTP will be available with the upgrade UPnP Enable UPnP Services UPnP Universal Plug and Play allows automatic discovery and configuration of equipment attached to your LAN UPnP i...

Страница 76: ...dvanced Configuration 73 Allow Internet access to be disabled If checked then UPnP users can disable Internet access via this device If Disabled UPnP users can NOT disable Internet access via this device ...

Страница 77: ...med L1 L2 and L3 These names can not be changed and must be used when select ing the logical printer from your Unix system Pre string HEX Enter in HEX the series of printer commands to be sent to the attached printer BEFORE each print job Post string HEX Enter in HEX the series of printer commands to be sent to the attached printer AFTER each print job LF to CR LF If checked Unix style LF line fee...

Страница 78: ... address recorded by your ISP MAC Address Screen Select MAC Address from the Advanced menu to reach a screen like the example below Figure 44 MAC address screen Data MAC address Screen MAC hardware Address The current MAC hardware address is displayed If your ISP has recorded a Hardware Address you can spoof that address by entering it in the address field The hardware address consists of 12 chara...

Страница 79: ...DSL Cable Router User Guide 76 If the MAC address is changed the DSL Cable Router must be restarted ...

Страница 80: ...e Router and ensure the following Windows 2000 settings are correct Open Routing and Remote Access In the console tree select Routing and Remote Access server name IP Routing RIP In the Details pane right click the interface you want to configure for RIP version 2 and then click Properties On the General tab set Outgoing packet protocol to RIP version 2 broadcast and Incoming packet protocol to RI...

Страница 81: ...s to the selected entry Properties Destination Network The network address of the remote LAN segment For standard class C LANs the network address is the first 3 fields of the Destination IP Address The 4th last field can be left at 0 Network Mask The Network Mask for the remote LAN seg ment For class C networks the default mask is 255 255 255 0 Gateway IP Address The IP Address of the Gateway or ...

Страница 82: ...le Router as the Default Route or Default Gateway Local Router The local router is the Router installed on the same LAN segment as the DSL Cable Router This router requires that the Default Route is the DSL Cable Router itself Typically routers have a special entry for the Default Route It should be configured as follows Destination IP Address Normally 0 0 0 0 but check your router documentation N...

Страница 83: ...t 1 Destination IP Address 192 168 1 0 Network Mask 255 255 255 0 Standard Class C Gateway IP Address 192 168 254 1 DSL Cable Router s local Router Metric 1 Entry 2 Segment 2 Destination IP Address 192 168 2 0 Network Mask 255 255 255 0 Standard Class C Gateway IP Address 192 168 254 1 DSL Cable Router s local Router Metric 2 For Router A s Default Route Destination IP Address 0 0 0 0 Network Mask...

Страница 84: ... the service is unavailable The DSL Cable Router uses Stateful Inspection technology This system can detect situations where individual TCP IP packets are valid but collectively they become a DoS attack Threshold This setting affects the number of half open connections allowed A half open connection arises when a remote client contacts the Server with a connection request but then does not reply t...

Страница 85: ...the ping and traceroute programs and by network monitoring and diagnostic programs If checked the DSL Cable Router will repond to ICMP packets received from the Internet If not checked ICMP packets from the Internet will be ignored Disabling this option provides a slight increase in security ...

Страница 86: ...254 1 to 192 168 254 253 and thus compatible with the DSL Cable Router s default IP Address of 192 168 254 254 Also the Network Mask should be set to 255 255 255 0 to match the DSL Cable Router In Windows you can check these settings by using Control Panel Network to check the Properties for the TCP IP protocol Internet Access Problem 1 When I enter a URL or IP address I get a time out error Solut...

Страница 87: ...efore attempting another installation Remove the existing installation Restart your PC To remove an existing printer port installation 1 Open Start Settings Control Panel Add Remove Programs 2 Look for an entry with a name like Shared Port Shared Printer Port Print Server Driver or Print Server Port 3 Select this item click Add Remove and confirm the deletion Problem 2 I am using Windows 95 and th...

Страница 88: ...inter Wizard until finished 5 When finished go to Control Panel Printers The printer icon will be grayed out indicating the printer is not ready 6 Right click the Printer and select Properties Then select the Details tab as shown below 7 Click the Add Port button On the resulting screen select Other then Shared Port as the port to add as shown below ...

Страница 89: ...low 9 Click the Browse Device button select the device name of the desired DSL Cable Router and click OK 10 Click OK to return to the Printers folders and right click on the Printer Ensure that the Work off line option is NOT checked The Printer should no longer be grayed out and is ready for use ...

Страница 90: ...b ports for LAN devices 1 10BaseT RJ45 for WAN Printer Port 1 parallel printer port LEDs 14 External Power Adapter 12 V DC Wireless Interface Standards IEEE802 11b WLAN PCMCIA 2 1 JEIDA 4 2 Frequency 2 4 to 2 4835GHz Industrial Scientific Medical Band Channels Maximum 14 Channels depending on regulatory authorities Data Rate 11 5 5 2 1 Mbps Coverage Area Closed Space 25m 11Mbps 100m 5 5Mbps or low...

Страница 91: ...ion Model number SS2624 Date of purchase or installation Description of problem SpeedStream Technical Support Services are available 24 hours a day 7 days a week via the web e mail and telephone Visit our website at www SpeedStream com for the latest product information and support knowledge base Contact SpeedStream Support via e mail at Support SpeedStream com Telephone Support for North America ...

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