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Introduction

5

Siemens Building Technologies

Fire Safety & Security Products

03.2009

1 Introduction

This document describes the required procedures to

z

extend SISTORE AX devices with one or two extension HDDs (Hard Disk
Drives)

z

replace faulty HDDs

This document consists of the following chapters:

z

Overview SISTORE AX devices

z

Technical check

z

Installation and replacement of SATA Hard Disk Drives for SISTORE AX models
fitted with SATA HDD technology

z

Functional text

z

Appendices

IMPORTANT

HDDs in SISTORE AX shall only be installed by qualified service personnel.

IMPORTANT

This document covers the fitting of SATA hard drives into SISTORE AX devices
based on SATA HDD technology. SATA HDDs are

not

compatible with previous

versions of SISTORE AX based on IDE (PATA) HDD technology. Please refer
to the SISTORE AX service concept for a compatibility matrix.

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Содержание SISTORE AX

Страница 1: ...Building Technologies Fire Safety Security Products SISTORE AX Hard Disk Kit SATA Installation Instructions ...

Страница 2: ... these rights and undertakes not to publish the document nor the subject thereof in full or in part nor to make them available to any third party without our prior express written authorization nor to use it for any purpose other than for which it was delivered to him Contacting us If you have questions or suggestions regarding the product or this documentation please contact our Customer Support ...

Страница 3: ...14 5 2 Verification of secondary HDD 15 5 2 1 Normal booting 15 5 2 2 Booting without HDD 15 6 Installation and replacement of hard disk drives 16 6 1 Replacement of the primary HDD in SISTORE AX4 Lite V2 0 16 6 2 Replacement of the primary HDD in SISTORE AX8 AX16 250 100 V2 8 19 6 3 Installation of the extension HDD in SISTORE AX8 AX16 250 100 V2 8 22 6 4 Replacement of the primary HDD in SISTORE...

Страница 4: ......

Страница 5: ...Technical check z Installation and replacement of SATA Hard Disk Drives for SISTORE AX models fitted with SATA HDD technology z Functional text z Appendices IMPORTANT HDDs in SISTORE AX shall only be installed by qualified service personnel IMPORTANT This document covers the fitting of SATA hard drives into SISTORE AX devices based on SATA HDD technology SATA HDDs are not compatible with previous ...

Страница 6: ...the product documentation Liability claim z Do not connect the device if it is damaged or any parts are missing z Do not make any changes or modifications to the device unless they are ex pressly mentioned in this manual and have been approved by the manufacturer Unauthorized changes will void the user s authority to operate the equipment z Use only spare parts and accessories approved by the manu...

Страница 7: ...failure of the main device z Power cables to the main device are to be run separately and have a dedicated clearly labelled fuse Danger of electrical shock due to insufficient labelling z Terminals carrying an external voltage supply must be labelled DANGER external voltage Danger of electrical shock and damage to the device z Electrical grounding must meet the customary local safety standards and...

Страница 8: ... z Use only insulated tools during initial startup and when performing maintenance or repair while the device is running and observe the relevant safety precautions 2 2 4 Installation Cable damage due to mechanical load z When connecting the cables do not apply tensile force and make sure not to bend or damage them Data loss after update z Make sure to backup all data before updating the device Mo...

Страница 9: ... Meaning of the written warning notices The severity of a hazard is indicated by the following written warning notices Signal word Type of risk IMPORTANT Malfunctioning may result 2 4 Meanings of the hazard symbols The nature of the hazard is indicated by icons Warning of a hazard ...

Страница 10: ...e Security Products GmbH Co oHG 76181 Karlsruhe Germany European Directive 2004 108 EC Electromagnetic Compatibility Compliance with the European Directive 2004 108 EC has been proven by testing according to the following standards Emitted interference EN 55022 Class A EN 61000 3 2 EN 61000 3 3 Interference resistance EN 50130 4 European Directive 2006 95 EEC Low Voltage Directive Compliance with ...

Страница 11: ...l Installation Guide z Infrared remote control NOTE The remote control for SISTORE AX4 Lite V2 0 is not compatible with the SISTORE AX4 Lite V1 0 and vice versa Scope of delivery Replacement Pool z Digital video recorder z Power cord 4 2 SISTORE AX8 AX16 250 100 V2 8 Product Name S W Ordering number Def HDD Ext HDD SISTORE AX8 SISTORE AX16 V2 8 S54569 C71 B13 S54569 C91 B13 250 GB 250 GB 2x250 GB ...

Страница 12: ... Rack mount kit z Assembly screws guide rails z Screws for fixing SCSI connector z Infrared remote control Scope of delivery Replacement Pool z Digital video recorder z Power cord 4 4 SISTORE AX HDD extension kit SATA Scope of delivery ex factory z Hard Disk Drive SATA z Multilingual mounting instructions z Bottom bracket and assembly screws z Assembly screws and guide rails for SISTORE AX8 AX16 2...

Страница 13: ...he procedures described below can only give an indication of unit condition and the recommended action to be taken 5 1 Verification of primary HDD Dispatch the device to supplier Faulty device from customer send device back to customer Config ok ok not ok Booting without HDD not ok Display of message not ok Normal booting ok Functional Test not ok ok ok Replacement of HDD Chap 3 1 1 Chap 3 1 2 Cha...

Страница 14: ...K_INFO can not be read Replace HDD and perform Functional Test 3 Creating database failed Creating database failed due to HDD failure incompatible HDD etc Replace HDD and perform Functional Test 5 HDD installed in wrong DVR The HDD which was formatted in one AX device was installed in another AX device e g HDD of a 9 ch AX was installed in a 16 ch DVR Replace HDD or insert correct HDD for this dev...

Страница 15: ...t not ok ok Faulty device from customer Replacement of HDD send device back to customer ok Chap 3 2 1 Chap 3 2 2 Dispatch device to supplier 5 2 1 Normal booting 1 Verify System log 2 Verify status of HDD in the Storage menu 3 Is it possible to call the SMART menu 5 2 2 Booting without HDD 1 Remove secondary HDD from the device and verify if the device is working properly ...

Страница 16: ... in either case the HDD shall be replaced by the standard HDD model currently Hitachi 250 GB 6 1 Replacement of the primary HDD in SISTORE AX4 Lite V2 0 This chapter describes the installation of a HDD unit into the housing of a Digital Video Recorder of type SISTORE AX4 Lite 1 First shutdown the device and disconnect from the power supply 2 Remove the screws marked in the picture on the side 2 an...

Страница 17: ...om the frame and fit replacement hard disk unit into the frame the cable connection side points towards the inside of the unit and secure using the four screws 6 Connect the two cables see arrows 1 x power supply 1 x data to the hard disk unit 7 Secure the hard disk frame including the hard disk unit in the SISTORE using the two screws NOTE The Flat cable between front board and main board should ...

Страница 18: ...close the SISTORE AX by re installing the top cover Secure the cover in place by re inserting and tightening the previously removed cover screws Î You can now start up the SISTORE AX The new hard disk capacity will be displayed in the OSD menu Storage either in the Quick Setup screen or in the System Information screen 250 GB ...

Страница 19: ... of type SISTORE AX8 250 100 When installing a HDD unit in AX16 250 100 proceed in the same manner 1 First shutdown the device and disconnect from the power supply 2 Remove the screws marked in the picture on the rear 3 and on both sides of the SISTORE AX 8 3 Lift up the housing cover at the rear of the SISTORE AX and lift it off 4 Remove the hard disk frame with the primary HDD by loosening the t...

Страница 20: ...d disk unit into the frame and secure using the four screws IMPORTANT Ensure the copper grounding strap is re installed as shown 8 Secure the hard disk frame including the hard disk unit in the SISTORE using the two screws 9 Now close the SISTORE AX with the cover and secure this by inserting and tightening the previously removed screws You can now start up the SISTORE AX ...

Страница 21: ...Technologies Fire Safety Security Products 03 2009 The new hard disk capacity will be displayed in the OSD menu Storage information Before you can start recording data the use needs to be defined and the hard disk to be formatted see SISTORE AX8 AX16 250 100 User Manual ...

Страница 22: ... HDD unit in AX16 250 100 proceed in the same manner 1 First shutdown the device and disconnect from the power supply 2 Remove the screws marked in the picture on the rear 3 and on both sides of the SISTORE AX 8 3 Lift up the housing cover at the rear of the SISTORE AX and lift it off The empty locations for the hard disk units are then visible 4 In general there are two possible locations for the...

Страница 23: ...on HDD shall be installed above the primary HDD 5 Fit the hard disk unit into the frame and secure using the four supplied screws among accessories enclosed with the SISTORE AX 6 Ensure the copper grounding strap is installed as per the master HDD Refer to photo 7 Connect the two cables 1 x power supply 1 x data to the hard disk unit ...

Страница 24: ...ong accessories enclosed with the SISTORE AX 9 Connect the two cables 1 x power supply cable tie need to be opened before 1 x data to the hard disk unit 10 Now close the SISTORE AX with the cover and secure this by inserting and tightening the previously removed screws You can now start up the SISTORE AX The new hard disk capacity will be displayed in the OSD menu Storage information Before you ca...

Страница 25: ...the device and disconnect from the power supply 2 Remove the eleven screws on both sides and at the rear of SISTORE AX See picture 3 Lift up the housing cover at the rear of the SISTORE AX and lift it off The location for the hard disk unit is then visible see arrow 4 Remove the HDD frame by loosening the four screws inside the device then disconnect all cables from the hard disk unit within the f...

Страница 26: ...well as the power supply line to both hard disks Note When inserting the frame make sure the cables are not crushed or damaged 7 Fasten the HDD frame within the device using the four screws as marked in the picture 8 Fasten the housing cover using the previously removed screws 9 Start up the device Please refer to the instruction manual for SISTORE AX ...

Страница 27: ... be addressed by the SISTORE AX application software it must be identified as an additional data disk in the System configuration menu and be formatted The new hard disk capacity will be displayed in the OSD menu Storage information Before you can start recording data the use needs to be defined and the hard disk to be formatted see SISTORE AX8 AX16 500 200 User Manual ...

Страница 28: ...00 200 proceed in the same manner 1 First shutdown the device and disconnect from the power supply 2 Remove the eleven screws on both sides and at the rear of SISTORE AX See picture 3 Lift up the housing cover at the rear of the SISTORE AX and lift it off 4 In general there are two possible ways of expanding SISTORE AX By integrating an additional hard disk in the frame of the primary HDD AND OR B...

Страница 29: ... cables from the hard disk unit within the HDD frame Note Be very careful when disconnecting the data cables they are not provided with strain relief 2 Fit the additional hard disk unit into the cooling frame and secure it using the four screws supplied with SISTORE AX 3 Now connect the data line as well as the power supply line to both hard disks cable tie needs to be open Note When inserting the...

Страница 30: ...uction manual for SISTORE AX NOTE In order for the additional hard disk unit to be addressed by the SISTORE AX application software it must be identified as an additional data disk in the System configuration menu and be formatted The new hard disk capacity will be displayed in the OSD menu Storage information Before you can start recording data the use needs to be defined and the hard disk to be ...

Страница 31: ... DVD drive 1 Remove the hard disk frame including the hard disk by loosening the four screws inside the device then disconnect all cables from the hard disk unit within the hard disk frame 2 Eight screws for securing the two guide rails as well as the hard disk are included in the delivery 3 Attach the two guide rails to the hard disk unit using the four screws provided for this purpose ...

Страница 32: ...ious peripheral devices because of the different cable lengths you may have to undo the cable tie Note When inserting the cooling frame make sure the cables are not crushed or damaged 6 Fit the CD DVD drive with the hard disk unit and the guide rails into the device and secure it using the four screws see marking 7 Fasten the housing cover using the previously removed screws 8 Start up the device ...

Страница 33: ...k capacity will be displayed in the OSD menu Storage information Before you can start recording data the use needs to be defined and the hard disk to be formatted see SISTORE AX8 AX16 500 200 User Manual In case the device is operated in the Recycle mode first the Stop mode needs to be configured before switched back to the recycle mode ...

Страница 34: ...st the device shall be configured as follows z Recording mode Overwrite Recycle in AX8 AX16 500 200 z Recording rate 25 ips z Image quality Very high z Panic recording On 7 2 Test procedures Perform the following tests in the normal operating mode Test Action Test 1 Power on the device Verify booting of the device LEDs illuminated 2 Connect all video input channels to video signals Connect a monit...

Страница 35: ...ecorded image If this is not the correct time and date reset the time and date manually If the correct time and date is earlier than the last recorded image any video with a later time and date will be lost when resetting the correct time and date 8 1 2 SISTORE AX8 AX16 250 100 V2 8 and SISTORE AX8 AX16 500 200 V3 6 Problem Possible solution No power z Check power cord connections z Confirm that t...

Страница 36: ...ducts 03 2009 8 1 3 SISTORE AX RAS NOTE RAS version 3 6 is required for SISTORE AX with SATA HDDs Problem Possible solution No selection between Watch and Search displayed z Performance of PC not sufficient No display of live images z Performance of PC not sufficient ...

Страница 37: ... spacers Use plastic spacers on each end of the hard drive Position the hard drive in the centre of the box to protect all four sides This packaging is sometimes referred to as a GeoSprings Kit z Foam rubber block You may use a foam rubber block with special cutout section for the hard drive All four sides of the hard drive should be protected by foam rubber Packaging for Multiple Drives z Use a r...

Страница 38: ...eeled bin symbol on the product means the product is covered by the European Directive 2002 96 EC The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old ap...

Страница 39: ......

Страница 40: ...rity Products GmbH Co oHG D 76181 Karlsruhe www buildingtechnologies siemens com 2009 Copyright by Siemens Building Technologies Data and design subject to change without notice Supply subject to availability Document no A6V10238452 Edition 09 03 2009 ...

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