Annex
125
Other errors and messages
Errors/messages
Reason
Task/Solution
No display
No power
Check power connection:
– Power cord connected to
phone
– Power supply unit con-
nected
– Power line down
No dial tone
Several reasons
Check display
No ringer
Ringer signal deactivated
Activate ringer (see chapter
"Settings" for details)
Wrong or missing date and
time display
– Power hit and no SNTP
server
– SNTP server access not
possible
– Set date and time locally
(see chapter "Settings" for
details)
– Contact administrator or
see chapter "Administra-
tion" for details
No DTMF control of re-
mote devices possible
(e.g. answering machine)
Wrong DTMF mode setting
Adjust DTMF mode (inband/
outband) setting (see chapter
"Settings" for details)
Display message
"No IP address"
No IP address assigned
Contact administrator or see
chapter "Administration" for
details
Display message
"Error #"
– Application program failure
– Download error
– Phone startup error
Contact administrator or see
chapter "Administration" for
details
Display message
"No Network"
No LAN connection
LAN error
Contact administrator or see
chapter "Administration" for
details
Display message
"No HiNet"
Not registered to GK in HiNet
environment
Contact administrator or see
chapter "Administration" for
details
Display message
"No HiNet, password error"
No valid registration password
Enter valid HiNet registration
password
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